To create apps for Windows, macOS, iOS and Android you will need the SDK for each platform. For Windows we will send you a MyGet invitation to the cloud-based package repository. Once registered, you will automatically receive updates to this SDK. For Android we will send you a PackageCloud token that you need to enter in your project to fetch the S...

VIPRE SafeSend can prevent sensitive information from being sent out to the wrong client. DLP (Data Loss Prevention) scans emails and attachments for specific client keywords or regular expressions, then requires user confirmation before the email is sent.    There are three important features associated with DLP: Client Keyword/Domain Scanning allo...

These instructions are for admins utilizing the SafeSend Web Add-in with Microsoft 365. Sign in to Microsoft Azure Active Directory Admin Center with your administrator credentials Select New Registration On the Register an Application page, set the following values: Name: VIPRE SafefSend Graph API Resource Supported account types: Accounts in any o...

In order to protect your endpoint devices, the VIPRE agent software must be installed on, or deployed to, each device. This article explains the various ways to get agents to your devices. Deployment is the process of installing the VIPRE agent onto the endpoint device. When you deploy an agent, you choose your method of deployment (downloading a fi...

All actions that VIPRE takes are recorded for later review. VIPRE has two types of history: Scan History and Active Protection History. Review the Scan History Your Scan History is a list of all scans that VIPRE has performed, along with their results. To view your Scan History The Scan History can be viewed a few different ways. From the VIPRE main...

To further the amount of protection we provide, domain ownership is verified via DNS lookup tools. VIPRE will provide a verification code that the domain owner or administrator will need to add to the TXT section. Email Cloud will then verify the DNS records to ensure the code we provided is in the TXT section. Select Domains on the left-side menu C...

Here we'll walk you through the process of deploying VIPRE SafeSend to your organization via Group Policy. Create a Distribution Point The first step in deploying an MSI through Group Policy Objects (GPO) is to create a distribution point on the publishing server. Log on to the server as an Administrator Create a shared network folder to house the M...

Accessing your free trial couldn't be easier. Follow these steps to get started with VIPRE Site Manager today! Sign Up for the Trial For simplicity's sake, all VIPRE Site Manager accounts begin with a free, fully-functional trial product. We want you to test drive the product, put it through its paces, and decide whether it's right for you. If you a...

Exclusions are lists of items such as files, domains, and processes that VIPRE should ignore; in essence, telling VIPRE what not to scan. Certain types of software can be impacted by antivirus programs. Some software may experience strange behavior. For example, processes may be blocked by the antivirus programs based on behavior traits exhibited by...

A policy is a group of settings that controls the behavior of the VIPRE agent on each device. All agent options are controlled through policies, including: scheduled scan times amount of user interaction on the agent whether to remove incompatible software during agent install ... and more Policies are often created with types of devices in mind, su...

How non-payment affects your VIPRE Site Manager product use. How we handle non-payment If we do not receive your monthly payment on the due date 15 days after non-payment - You will receive an automated notification within Site Manager.  Your Site Manager screens will display a banner indicating a notification of overdue payment, with a link to the ...

Attachment Sandboxing catches and quarantines evasive, harmful email attachments. This User Guide explains the basics of how it protects your email experience. What is Attachment Sandboxing? Attachment Sandboxing (Sandboxing) is a part of VIPRE Email Security — one of the products your company uses to protect you from spam, viruses, and malware. San...

Product release information for VIPRE Endpoint Security Server v12.3, released on September 16, 2021. This article was updated on November 30, 2021. What's New Update 12/14/2021: The VIPRE Mac Agent now supports macOS Monterey (12.1). 11/30/2021: The VIPRE Windows Agent v12.2 and 12.3 now support Windows 11. We are releasing an updated Patch Managem...

Email Analytics is made up of two parts - Link Click Analysis and Threat Explorer.  Important Link Click Analysis requires the Link Isolation add-on or the Advanced Threat Protection package Threat Explorer requires the Attachment Sandboxing add-on or the Advanced Threat Protection package     Select a topic below to learn more!  Link Click Analysis...

ResolveDLMembers audits Exchange distribution lists to examine each address within, including embedded DLs. Flagged email addresses are then presented to the user for confirmation. This setting is useful because, by default, SafeSend does not resolve members of Exchange distribution lists. Important Information Please refer to Related Articles for d...

Product release information for Patch Management Agent 2.0.0.139, released on March 7, 2023. What's New This release brings you an updated patch management agent, as part of VIPRE Advanced Security for Home for Windows, that includes several bug fixes. This update will happen automatically; there is no action on your part.  System Requirements Produ...

When VIPRE Privacy Shield (previously VIPRE Identity Shield) runs, it will open in Configuration Wizard mode. This mode presents a sequence of dialog boxes that appear on the right side of the program. These dialog boxes will lead you through a series of well-defined steps to help you get familiar with VIPRE Privacy Shield's features and VIPRE's rec...

A detailed look at the areas to consider when planning your migration to Endpoint Cloud. While most environments may differ slightly, there are many considerations that go in to planning a successful endpoint security migration that apply to all environments. Find the right time to migrate This may be the most complicated part of your entire AV migr...

Welcome to the guided setup for VIPRE Complete Defense. Select a topic below for step-by-step instructions: Endpoint Security Cloud with Web Access Control Add-on Before you get started, you should have received a Welcome email that contains important information you'll need to proceed with this guide. If you haven't received this email, please chec...

Product release information for VIPRE SafeSend (PC add-in v5.2.6.18, Web add-in v5.2.3.3) Service Release, released on March 13, 2023. What's New We are pleased to provide you with a service release for SafeSend, which includes bug fixes and other updates we felt were too important to wait for the next version update. Details can be found below. Sel...

Based on some things we've seen, we put together this list to help you as the first line of defense if you have any issues with VIPRE SafeSend. Errors Unknown Data Format Why do I see "Unknown data format" for the SS_SafeDomains registry value when using SafeSend.ADMX file in Group Policy? You should only see this error message when using an outdate...

Select a topic below to manage VIPRE Encrypt.team on Android or FireOS. Encrypt.team Settings See the table below for more details about Encrypt.team's Settings. Setting Description Plan See what team you're on Email See what email address is associated with your account Password Change or reset your account password Security App Lock Allows you to ...

Product release information for VIPRE Advanced Security for Home and VIPRE Antivirus Plus for Home version 11.0.5.314 Hotfix on October 15, 2020. What's New Older versions of the Transport Layer Security protocol (TLS 1.0 & TLS 1.1) are not as secure as they once were. As a result, VIPRE is phasing out support on both email and web application c...

This article covers hardware, software, and network prerequisites. Then it steps you through installing the software, adding a firewall rule, and updating your VIPRE policies to use the new proxy. The four steps to install and configure VIPRE Update Proxy are as follows: Perform prerequisite checks Install VIPRE Update Proxy Create and test a new fi...

A Kill Switch is a great feature to enable if you want to maximize your privacy and anonymity. This article will walk you through the steps to enable the Kill Switch on your macOS X or Windows computer. Enable the Kill Switch Find the right Operating System for your computer below and follow the steps to enable the Kill Switch.  macOS X Click Intern...

Choose your Operating System below to see which browsers will work with VIPRE SAT.   Windows Chrome 75+ Firefox 66+ Internet Explorer 11+   macOS Safari 13.0.2+ Chrome 75+ Only supported for courses with Engine v5.1.3+   Linux Linux is only supported for courses with Engine v5.1.3+.  Chrome 75+ Firefox 66+   Additional Requirements Required bandwidt...

While you're in trial mode, there is no admin password required. Once you purchase a full license, however, you will need to set an admin password in order to view or change any settings. Important Information This article is part of the SafeSend PC Add-in Deployment Guide, which includes all successive steps needed for a successful deployment. Plea...

Product release information for VIPRE Cloud Agent 11.0.7629, released on April 16, 2019. Bugs Fixed in this Release The following bugs have been resolved with this release of the product. VPBAGENT-4388 - Active Protection uses an excessive amount of memory VPBAGENT-4340 - Agent upgrader software incorrectly updates unsupported Windows OS to VIPRE En...

Product release information for VIPRE Cloud Console v1.4.0, released July 8, 2019 What's New VIPRE Agent for Mac - This release includes a new VIPRE Endpoint Security Cloud agent for Mac, which brings the power and efficiency of our Windows protection to this platform. You can now manage and protect your Mac and Windows devices from within a single ...

Product release information for Patch Management Agent 2.0.0.139, released on March 7, 2023. What's New This release brings you an updated patch management agent, as part of VIPRE Endpoint Security Cloud and VIPRE Endpoint Detection & Response, that includes several bug fixes. This update will happen automatically; there is no action on your par...

Thank you for signing up as a WLVPN partner. We look forward to working with you in a long and prosperous relationship.  This guide will help answer the most common questions you might have about getting started with WLVPN and developing your VPN apps. Throughout this document, we will be making reference to some data that is specific to you (e.g., ...

This is the email communication that was sent out to customers on January 14, 2020. As you may or may not already be aware, VIPRE Security has initiated the end-of-life process for our legacy product, VIPRE Mobile Security. While we are proud of what we’ve accomplished with VIPRE Mobile Security, we are committed to providing you with the best onlin...

If you have finished installing VIPRE Update Proxy and need to change the port it runs on, follow these steps. Option 1 - Reinstall (recommended) Reinstalling VIPRE Update Proxy is the quickest way to change the port without any potential mistakes. Please perform the following steps. Uninstall the proxy using Windows Add/Remove Programs functionalit...

On each endpoint system with VIPRE Small Office installed: Open the Control Panel Windows XP/Vista/7 : Click Start > Control Panel Windows 8/8.1 : From the tiles screen, type "Control", even if you don't have a search box. The search will open automatically. Then, choose the Control Panel option Windows 10 - From the search bar on the bottom left...

Product release information for VIPRE Cloud Console released on September 29, 2017. This is our first VIPRE Cloud release! In this first version, we've brought the best anti-malware technology on the planet - available in our shipping product, VIPRE Endpoint Security Server Edition - to a cloud service form factor. Features Best malware protection N...

As valued VIPRE customers and partners, it’s our desire to engage you in the development of features that help us not only support but empower your success. With that goal in mind, it’s our pleasure to announce the VIPRE User Testing Community as part of the VIPRE Beta Program! VIPRE User Testing Community The VIPRE User Testing Community, powered b...

This guide provides instructions for configuring the iLMS to deploy Harassment Prevention, Ethics and Code of Conduct, and/or Human Resources training. When these instructions are used the courses will be enrolled to all existing users that meet the Group Rule Sets immediately, and any newly registered users that meet the Rule Set upon provisioning....

The Schedules settings enable you to choose what VIPRE does when a scheduled scan identifies a threat. Why change scheduled scan options? By default, if VIPRE finds a threat during a scheduled scan, it will Place it in quarantine, and Display a Scan Report when done You can change how VIPRE handles threats found when performing a scheduled scan. To ...

In the Summer of 2021, VIPRE released a new web client. Technical details and release notes can be found here. This article walks end users through the required actions needed to complete your migration to the new webmail client as well as some troubleshooting steps.   Important terms to remember: Webmail 4 is defined as users who log in to webmail4...

Product release information for VIPRE Advanced Security for Home - Mac Edition, available February 2021. Status 02/04/2021: We have released this version to the general public! If you have any questions, please contact Support. What's New Support for macOS Big Sur Support for Apple M1 Chip Special Instructions Step 1: Choose your situation below to ...

In 2022, VIPRE will be retiring the Extended Email Replay add-on feature for VIPRE Essentials and VIPRE Email Security Cloud. What Extended Email Replay Does By default, VIPRE keeps a copy of all clean, delivered inbound emails for at least 14 days with VIPRE Essentials or 90 days with Email Cloud. These emails can be searched, and a copy “replayed”...

Product release information for VIPRE Cloud Agent 11.0.7633, released on September 18, 2019.  This article contains information on what's new in this release. There are also special instructions for removing the workaround that may have been applied while waiting for this hot fix. Previously known issues are listed here along with suggestions on how...

Product release information for VIPRE Endpoint Cloud agent for Mac, version 11.0.23.377, released on October 30, 2019.  There are also special instructions for installing on Mojave or Catalina.What's New Catalina and Mojave - This release provides full support for the newest Mac operating systems; Catalina 10.15 and Mojave 10.14.6. Special Instructi...

Threat IQ Server threat intelligence is organized into "feeds" that contain domain-specific data, such as lists of malicious domains, network captures from malware output, and so forth. This article contains details on the available feeds. Threat IQ Feeds Threat IQ feeds contain up-to-the-minute threat data from analysis of live threats found in the...

Product release information for VIPRE Endpoint Migrator version 2.3.2 - released on July 16, 2020. What's New Web Exploit Detection: You can centralize management of how much control you give your users by migrating Web Exploit Detection policy settings. You can do this by selecting Advanced Network Protection, then clicking Web Exploit Detection. W...

With VIPRE-provided custom build codes, you're able to obtain access to VIPRE Agent releases that are not generally available. We may make these builds available to fix specific customer issues or for early access to builds planned for GA release but not yet released.  Once a private build is officially released, it will be visible in your console w...

Product release information for VIPRE Endpoint Cloud agent for Mac, version 11.0.25.383, released on December 12, 2019. This article contains information on what's new in this release and the system requirements. There are also special instructions for installing on Mojave or Catalina. Any issues discovered with this version are listed here along wi...

This document communicates the product lifecycle policy for VIPRE. The policy allows customers and partners to plan regular technology updates to keep systems secure, reduce errors, and ensure support availability. Introduction In many cases, VIPRE provides product updates and patches for our products as part of an active subscription or other maint...

If enabled, users can release email messages from the processing queue. This article explains the release process and how to enable it. User option to release emails If the sandbox queue is longer than 5 minutes, Attachment Sandboxing sends users a stripped copy of their email, containing A notification about the wait time Copy of the email subject ...

Important steps to follow prior to installing or running VIPRE Endpoint Migrator. Following these steps will help ensure a successful migration. VIPRE Endpoint Migrator Requirements Complete the steps below before running the Migrator. Supported Environments This section lists the VIPRE environments that are compatible with the Migrator. Migration f...

Update Table of Contents Documents Benefits of the Vault Decrypting Vault Files The Documents tab in VIPRE Privacy Shield (previously VIPRE Identity Shield) shows you all of the documents found on your computer that potentially have sensitive information. Documents Leaving unprotected tax returns, bank statements, loan applications or other document...

This video provides an introduction to VIPRE Update Proxy, part of VIPRE Endpoint Security Cloud.  Your browser does not support HTML5 video....

Step through how to restore or delete an item in the quarantine. Perform these steps after completing the investigation of the reported threats. Manage Items in the Quarantine Detected threats are stopped and quarantined. The quarantined items then need to be investigated. If they are found to be malicious, they should be deleted. On occasion, an it...

Product information for VIPRE Cloud Agent released on April 14, 2020. What's New Over the past few years, we've made many significant improvements to our core file- and process-based detection engines in the Windows agent to the point where we are now consistently scoring exceptionally well in independent antivirus (AV) testing (see AV-Comparatives,...

Release notes for the VIPRE Cloud Agent hotfix early access release made available May 6, 2020. What's New The VIPRE Endpoint Cloud v12 Agent release introduced an entirely new network protection stack to the agent with much more powerful protection capabilities including DNS Protection, an IDS (Intrusion Detection System) with greater than 10x more...

Product release information for VIPRE Android Security v11.0.1.4 released September 23, 2020. What's New VIPRE Android Security no longer supports devices running Android version 4.4 (KitKat) or older due to a lack of industry support for TLS 1.1 and below. We always recommend having the most recent operating system version that's supported on your ...

Product release information for VIPRE Email Security Cloud released on May 7, 2019. What's New? This release of VIPRE Email Security Cloud includes support for four new add-on services: Attachment Sandboxing Attachment Sandboxing provides an additional layer of security against potentially malicious attachments. Files are analyzed within a protected...

Here is a list of frequently asked questions for VIPRE Encrypt.team. Click the desired question below to see your answer. What is Encrypt.team? Encrypt.team is an app for desktop and mobile use that helps to keep you safe online. We designed our app to protect you from security threats when you're using public Wi-Fi. Untrusted networks — like the on...

Product release information for VIPRE Email Cloud Beta on May 19, 2022.  What's New VIPRE is excited to announce that we have been working on adding more options for our Reseller partners and are happy to present the addition of Advanced Policies.  Reseller-level Advanced Policies allow VIPRE partners to set custom mail rules that take priority over...

Once you have located a list of domain names or IP addresses, blocking them is easy and transparent to any users currently connected. Note that domain-name blocks may not start working immediately due to DNS caching on the user's computer. How it Works We can block traffic based on domain name or IPv4 address. By default, all DNS traffic is routed t...

How to use VIPRE Endpoint Migrator tool to seamlessly convert policies, exclusions, and agents from VIPRE Server editions to VIPRE Cloud. How to use Endpoint Migrator As we step through how to run the Migrator, we use an example system. In the example, we are using VIPRE Business Premium 9.6.021 to migrate to Endpoint Cloud. We will be migrating our...

Product release information for VIPRE SafeSend v5.2, released on September 27, 2022. What's New We're excited for the latest version of VIPRE SafeSend as we add new features, update existing features and settings, and do everything we can to stay ahead of the curve.  >> Click here to download SafeSend v5.2. <<  For specific details, clic...

VIPRE's firewall is designed to protect your devices by policing incoming and outgoing connections. The firewall can be configured a few different ways to allow applications or block them, with or without notification on the screen. Advanced firewall rules can also be used to further protect your endpoints. About Firewall Rules Firewalls are general...

Here you can adjust additional settings related to how scheduled scans behave, including how to handle missed scans and battery-only scans. Catch-up scans for missed Quick Scans If this setting is enabled, VIPRE will automatically run any scheduled Quick Scan that it was unable to perform at the next available opportunity. For example, if your Mac w...

Have you ever mistakenly sent an email to the wrong person? Accidentally forwarded attachments with sensitive data? VIPRE SafeSend is an Outlook add-in that works to prevent those types of mistakes within your organization by requesting manual confirmation from the user when sending emails to recipients outside of your organization. If you're new to...

VIPRE Agent Release notes for the VIPRE Endpoint Detection & Response Agent Windows Release Notes for VIPRE Agent for Windows Custom Build - Mar 23, 2023 Release Notes for VIPRE Cloud Patch Management Agent - March 7, 2023 Release Notes for VIPRE EDR - Jan 17, 2023   EDR Console Release notes for the VIPRE Endpoint Detection & Response Conso...

User roles make it easier for VIPRE Site Manager to provide the features that each individual needs. By setting user roles appropriately, you can ensure that changes aren't made to critical systems, while allowing Administrators to make necessary settings changes to the product or customer sites.VIPRE Site Manager provides user roles for Admins and ...

Congratulations on your purchase of VIPRE! You're about to install the award-winning VIPRE Advanced Security antivirus on your computer.  Before we begin, let's review what we need to make sure VIPRE will install properly on your computer. Installation requirements Product Key - Your product key is a 25-character code in the following format: OB7PB-...

This article shows how quick and easy it is to create Site Manager sites directly from the Plugin itself. The VIPRE Site Manager product enables management of multiple VIPRE Cloud sites (which in turn manage their own endpoints) under a single master console. By creating a new Site Manager site within the VIPRE Plugin, you can easily assign existing...

VIPRE's Patch Management engine allows VIPRE to support automatic updates to third-party installed products and improve the frequency of monitoring for recent software releases. See below to find which applications are certified with our patch management engine. Certified Applications The following list of applications has been certified by our Soft...

Sometimes it's necessary to tell VIPRE to ignore specific files or folders. Some files may seem malicious but are not, such as other security utilities, or proprietary or specialized apps. If you are certain that files or entire folders are not malicious in nature, you can tell VIPRE to ignore them. Why should VIPRE ignore certain files? When an ite...

Once you have your license key, follow these instructions to apply it to the VIPRE SafeSend PC add-in. Important Information This article is part of the SafeSend PC Add-in Deployment Guide, which includes all successive steps needed for a successful deployment. Please refer to Related Articles for direct links to the deployment guide and other proce...

Select a topic below to learn more about that specific feature. Status The Status screen shows a summary of the VIPRE Privacy Shield scan results. Blocking unauthorized use of your webcam or microphone, tracking, and ads is as easy as toggling the on/off switch for each. Status On the Status dashboard, you'll find an overall view of what VIPRE Priva...

This article contains the link and instructions for downloading VIPRE Antivirus Plus. Download steps for VIPRE Antivirus Plus installer Follow these steps to download the VIPRE Antivirus Plus installer. Click the Download Now button Download Now Locate your browser in the table below, and follow the steps Browser Follow these steps Google Chrome -&g...

Product release information for VIPRE Cloud Agent 10.1.7341 released on July 19, 2018. Improvements VPBAGENT-3474 - Improved VIPRE crash recovery in the situation where a corrupted definitions file is received  VPBAGENT-3501 - Updated VIPRE Advanced AP engine functionality Bugs Fixed VPBAGENT-2582 - Some non-malicious URLs were blocked by the Malici...

When a manual scan completes, VIPRE displays a Scan Report with threats found. Here, you can review each threat and choose how VIPRE should handle them. What's the difference between a Scan Report and the Scan History? VIPRE displays a Scan Report upon completing a manual scan when it finds threats. This is different from the Scan History items in t...

VIPRE Labs is a dedicated space that allows us to bring new features and functionality to you before incorporating them into VIPRE-branded products. Features found here may change from time to time, so check back often and expect the unexpected. Currently featured within VIPRE Labs Click on one of the topics below to learn about new functionalities ...

You can choose to run a manual Quick, Full, or Custom Scan at any time from the VIPRE main window with the Scan Now button. Why run a manual scan? Manual scans are ideal if you suspect there may be threats on your Mac, or you have just connected an external drive, or if you’re just running VIPRE for the first time. While Active Protection keeps your...

Congratulations on your purchase of VIPRE! You're about to install VIPRE Antivirus Plus on your computer, but before we begin, let's review what we need to make sure VIPRE will install properly on your computer. Decision Tree Installation Requirements Product Key - Your product key is a 25-character code in the following format: 413PB-ELKES-E5NOJ-Z8...

VIPRE Endpoint Security examines files and processes on your endpoints and makes sure no malicious code is present, but that's not all it does: we also include a complete network protection stack to ward off network-based attacks. Understanding Our Protection To understand how our technology protects you, we've created the guide below which provides...

By configuring outbound mail flow with VIPRE, any mail you send will be scanned and filtered per your policies and will be sent from a safe and reputable IP address which will help you avoid being blacklisted. After you've configured inbound email so that it is secured by VIPRE Email Security, you may also configure outbound filtering to provide the...

VIPRE Email Security Phishing Protection protects customers by rewriting the URLs contained within the emails that VIPRE filters. It rescans a URL every time a user clicks on it to safeguard them in case a URL is armed with malicious content at a later date. Important Information If any URL in a message is identified as harmful, then all  URLs in th...

Updating and Resetting your VIPRE VPN password is simple but in case you run into trouble, we've got your back. Password Recovery Navigate to the VIPRE VPN Password Recovery page. Be sure to have your email address and license key available. Update your Existing Password Navigate to the VIPRE VPN Password Update page. Be sure to have your username a...

Once we have created your reseller account, we will send you a username and password to access your dashboard at: https://app.wlvpn.com/login. You may change your password at any time from the My Account page. Note that this username and password is only used for dashboard access. Dashboard and User Accounts Within your dashboard you can create and ...

How to enable or disable VIPRE application updates. Application updates The VIPRE application needs to occasionally update itself to fix bugs, provide the latest features, and patch out potential software or system vulnerabilities. By nature, outdated applications can be exploited for security vulnerabilities. Application auto-update will automatica...

What's New? Welcome to VIPRE Antivirus Plus, our newest offering in the VIPRE for Home product line! VIPRE Antivirus Plus is the result of direct feedback from our customers, who have asked for a lighter, leaner, security-focused solution without all of the extra bells and whistles that our VIPRE Advanced Security product offers. In many cases, the ...

Product release information for VIPRE Agent for Windows, version 13.0.8, on January 10, 2023.  What's New We are pleased to announce the latest agent release bringing the VIPRE Agent for Windows to version 13.0.  Updates Jan 10, 2023: VIPRE Agent for Windows version 13 is now generally available. Dec 13, 2022: Custom build for VIPRE Agent for Window...

There are some things to keep in mind when updating the Endpoint Server Console and Agents. Important  - It is recommended to create a backup of the VIPRE database prior to updating. Refer to Related Articles for details on how to accomplish this.   - Database migration can take some time depending on the size of the DB. Canceling the wizard can res...

VIPRE EDR uses a remote shell to connect to and manage individual endpoints directly from the web console to help with both investigations as well as routine endpoint maintenance. The feature can be accessed in several ways: Within the context of an Incident, on the Incident Summary screen, select the Remote Shell button to invoke the remote shell W...

Product release information for VIPRE Advanced Security version 11.0.6, initially launched on July 15 and continuing through August 2021. What's New This latest release of VIPRE Advanced Security includes a substantial upgrade of our Active Protection allowing for increased protection and performance. We've also enhanced product hardening in order t...

VIPRE's Patch Management engine allows VIPRE to support automatic updates to more products and improve the frequency of monitoring for recent software releases.  There are two ways to manage the new Vulnerability and Patch Management options within VIPRE Endpoint Cloud. This article will discuss Vulnerabilities. Refer to Related Articles for details...

Select a link below to see the local business policies for your region. Region Policy URL North America VIPRE Products End-User License Agreement Privacy Policy England Privacy Policy Acceptable Use Policy Terms of Service Ireland Privacy Policy Acceptable Use Policy Terms of Service Denmark Privacy Policy Acceptable Use Policy Terms of Service Neth...

VIPRE Home Technical Support To find both Sales and Technical Support assistance for your geographical location, please visit https://www.vipre.com/contact/. Additional Resources If you want... Then you should... Tips, tricks, whitepapers, or other materials that will help you get the most out of your VIPRE product Check out our Resource Center for ...

For VIPRE Email Security to work for you, all of your inbound email must be routed through the service, then VIPRE must be able to deliver your email to the place where you will read it.  Test Inbound Routing From within the VIPRE Email Cloud portal, navigate to Service Settings on the left-side menu Select Inbound Routing Click the refresh icon in ...

Update Table of Contents Threat Types Protect Yourself Find Help If you see this page, it is most likely because a VIPRE product detected a threat in your environment and directed you here for more information. VIPRE blocks most threats immediately, and they do not represent any concern. However, there are a few evasive or very new kinds of threats ...

The SafeSend Web add-in authenticates the sender with the mail server and validates the sender domain against the SafeSend licensed domains. This article explains how the Web add-in authenticates with Microsoft 365 and Microsoft Exchange. SafeSend Web Add-in Authentication Diagram   When you send an email, the SafeSend web add-in receives an access ...

Update Table of Contents Getting Started During your Trial After your Trial We understand that some people prefer to try before they buy. We offer a free 14-day trial of VIPRE Encrypt.team so you can be confident you've chosen the right business VPN solution. Getting Started VIPRE Encrypt.team is a business-level VPN (Virtual Private Network) for PC...

If you are new to SafeSend and setting it up for the first time, please stop here and navigate to our complete deployment guide. SafeSend will work with any .NET CORE 6.0 capable web server. Please note if you are using IIS, you'll need to download and install the .NET Core Hosting Bundle found here.       Important Notes Microsoft requires the site...

VIPRE Endpoint Security - Cloud Edition provides attractive, easy to understand reporting to give you quick access to health and security summaries of what's going on in your environment. Reports can be seen within the console or delivered to your inbox via email.Reporting and VIPRE Cloud There are two basic kinds of reporting within VIPRE Cloud: em...

Within VIPRE Email Security – Cloud Edition, a user is defined as a single actual email address. Aliases and distribution lists do not count against the allowed number of users. This article explains the different ways you can create or import users into the system. Using any of the methods below enables you to add users to VIPRE. Log in as an admin...

Some quick tips to get you up and running with VIPRE Identity Shield.Let the initial scan finish The first time VIPRE Identity Shield runs, it will run a scan of your system. During the scan, it will display the number of items discovered in each category. Let the scan complete, then you can review what it finds. Tip: If you accidentally cancel the ...

VIPRE Email Security Cloud Policies allow you to create rules that can fine-tune how the system functions and how email messages are handled. Click on a policy type below to learn more. Disclaimers Disclaimer policies allow you to add custom footer messages to incoming or outgoing mail. For example, you may wish to add a confidentiality disclaimer t...

Follow the path below to manage your VIPRE Android Security subscription. By answering the questions presented below, we'll walk you through the process of renewing your existing license or changing the number of devices covered, step-by-step. Important Information If at any point during the path below you realize you've chosen the wrong option, you...

Scheduling Reports The Schedule Reports features allows you to set up regularly delivered reports about your portal usage. Enabled: This flag determines whether the report will be sent out or not. Report Title: This title is a designated name for your new report. Report Type: The type determines which of our available reports will be delivered. Emai...

Product release information for VIPRE Cloud Console released on July 10, 2018. Improvements The Devices page now enables customizing the columns displayed on-screen, for a more personalized experience When creating a site name, the dash “-“ character is now accepted Text fields now allow the use of accented characters (e.g. é, å, ø) Bugs fixed in th...

Product release information for VIPRE Cloud Mac Agent v11.0.28.404, available February 24, 2021; updated December 14, 2021. Status 12/14/2021: The VIPRE Mac Agent now supports macOS Monterey (12.1). 02/24/2021: We have released this version and it is now generally available. If you have any questions, please contact Support. What's New Support for m...

Product release information for VIPRE Cloud Agent 10.1.7355 released on October 29, 2018. Bugs fixed VPBAGENT-3641 - After upgrading the VIPRE Agent, some endpoints might display a message stating the "Trial Has Expired"...

Release notes, bug fixes, and known issues for all releases of VIPRE Site Manager. What's New Instant Tenant Site Provisioning - Managed Service Providers can easily create and manage customer tenant sites from a single pane of glass Multi-site Visibility - Security visibility across all managed tenant sites, with the ability to quickly drill down t...

VIPRE Android Security keeps detailed logs of scanning activity, and other relevant events, on your Android mobile device.  Follow the steps below to access reports: Select   More on the bottom navigation bar Tap on Reports The following tabs are available on the Reports screen: WEEKLY REPORTS The WEEKLY REPORTS tab provides access to the security s...

VIPRE Android Security requires some permissions on your Android mobile device to ensure you're fully protected.  Permission Required Reason Internet Access This permission is required to determine the security status of the apps it scans, of the webpages you are visiting, and also to receive commands from your VIPRE Security Central account, when u...

Product release information for VIPRE Agent for Windows, custom build, version 13.0.8352, on March 23, 2023. This article should be considered a living document, so check back for updates as we move closer to the public release. What's New We are pleased to announce the custom build agent release, bringing the VIPRE Agent for Windows to version 13.0...

If you want to get started using SafeSend with the default configuration, you can skip this step. Important Information This article is part of the SafeSend PC Add-in Deployment Guide, which includes all successive steps needed for a successful deployment. Please refer to Related Articles for direct links to the deployment guide and other processes ...

Patch Management VIPRE's Patch Management engine allows VIPRE to support automatic updates to thir... VIPRE's Patch Management engine allows VIPRE to support automatic updates to third-party installed products and improve the frequency of monitoring for recent software releases. See below to find which applications are certified with our patch manag...

When creating or editing a scheduled scan, you can trigger a longer, more robust full scan if the quick scan finds threats. This is useful to keep scheduled scans to a minimum unless something is found. This setting only applies to scheduled scans. If you run a manual Quick Scan and threats are found, it's a good idea to run a manual Full Scan after...

Congratulations on your purchase of VIPRE Endpoint+Email 360! To make life easier, we've compiled a list of all included products and documentation in one place for your convenience.  VIPRE products included in VIPRE Endpoint+Email 360 are: VIPRE Email Security Cloud Guided Setup Product Documentation VIPRE Email Attachment Sandboxing Configuration ...

If you need to stop the VIPRE agent service on an endpoint device, follow these steps. Warning When an agent is stopped, VIPRE Cloud can no longer communicate with the device. You will need to manually restart the device or agent to restore the connection between VIPRE Cloud and the agent. Refer to Related Articles for more details on restarting an ...

System requirements for VIPRE Endpoint Detection & Response. Product or Component System Requirements VIPRE EDR Web-based Console We support the latest release of the following browsers: Google Chrome Microsoft Edge Mozilla Firefox Apple Safari  VIPRE Update Proxy A PC with a network connection Any Desktop or Server version of Windows Microsoft ...

Product release information for VIPRE URL Filtering Chrome Extension v2.0.0.20, released on September 2, 2022. What's New Requests for unnecessary permissions were removed from the VIPRE URL Filtering browser extension for Google Chrome. Issues Fixed in this Version ITOPST-2905: VIPRE Chrome extension packaged required compliance update...

A reference for all VIPRE SafeSend Web Add-in settings, including a description of their purpose and valid options for each one.  The SafeSend website should be stopped when making changes to the settings.json file and started again after the changes have been saved. Required Setting Description EmailProviderUrl If you are using Microsoft 365, the E...

To configure the VIPRE Email Security Cloud Link Isolation add-on, complete the following steps: From your Email Security Cloud admin portal, click on Service Settings in the left-side menu Select Link Isolation then select a tab below to learn about the settings for that option VIPRE Recommends Your experience with Link Isolation is dependent on th...

If you're using an MDM (Mobile Device Management) tool to manage your macOS or iOS-enabled devices, you'll need the following information to push the required operating system permissions out to all computers and mobile devices: Identifier: com.vipre.macos.agent Identifier  Type: Bundle  ID Code  Requirement: 34W545FSMX...

If you need to remove VIPRE Privacy Shield (previously VIPRE Identity Shield), you can uninstall it easily. Windows In the lower-left corner of your screen, click Start or the Windows icon. Click Control Panel. Click Programs and Features. Click VIPRE Identity Shield. At the top of the screen, click Uninstall. Follow the on-screen prompts until fini...

Once the customer is provisioned, we can step through the configuration and mail setup For a guided walkthrough, refer to our Email Security Cloud Guided Setup To choose which specific topics you'd like to review, visit our VIPRE Email Security Cloud Basics Guide...

Select a topic below to manage VIPRE Encrypt.team on Windows. Encrypt.team Settings See the table below for more details about Encrypt.team's Settings. Setting Description Account Manage your account and see what team you're on Networks Set auto-trust settings and add trusted WiFi networks Transporter Shows your current connection status and allows ...

Product release information for VIPRE Email Security Cloud released in December 2019. What's New  The list of new features below represents several months of innovation by the Email Cloud team. Because we release features as they become available, some of these have been available in the console for some time. New Bundling Option: Advanced Threat Pr...

You may have already provided your mail server address during the purchase process. If not, you can check or update your mail server address by following these steps. Add a Mail Server IP Address or Domain As a reminder, this is the destination mail server IP address where you want email to be delivered. VIPRE needs this address in order to deliver ...

You can adjust the VIPRE icon displayed in the menu bar. The icon can change color depending on VIPRE's status and allows for quick access to VIPRE histories, the Ignored File list, and items in quarantine. The VIPRE icon in the menu bar is enabled by default. At a glance, you can see that VIPRE is running and protecting you from threats. You can al...

Let's walk through how you can prevent users from disabling the SafeSend PC add-in. Outlook 2007-2010 It is possible to prevent users from disabling the SafeSend Add-in in Outlook 2007 or 2010 using the registry key DontDisplayHKLMAddin. The image below shows how it looks after the registry key DontDisplayHKLMAddins has been set. As can be seen, Saf...

In the previous version of the Messaging Central Console, there were certain services to configure that the new VIPRE Email Security Cloud portal handles a little differently. This article walks admins through the required actions to migrate to the new console thoroughly and successfully. What is VIPRE Email Security Cloud? VIPRE Email Security Clou...

Product release information for VIPRE Advanced Security for Home Mac, version 11.0.26, released on January 3, 2020. This article contains information on what's new in this release and the system requirements. There are also special instructions for installing on Mojave or Catalina. Any issues discovered with this version are listed here along with s...

System requirements for VIPRE Endpoint Security Cloud. Product or Component System Requirements Web-based Console We support the latest release of the following browsers: Google Chrome Microsoft Edge Mozilla Firefox Apple Safari  VIPRE Update Proxy A PC with a network connection Any Desktop or Server version of Windows Microsoft .NET Framework 4.0 o...

VIPRE SafeSend will now allow admins to configure Notify/Confirm/Deny dialog boxes when a non-password protected attachment, or a non-encrypted attachment, is present.  Enable Unencrypted Attachment Notification Open the file settings.json by right-clicking on the file to open it with Notepad or any other desired text/code editor Look for // "Unprot...

If you need to change the name of your VIPRE Cloud site, you may do so here. Your custom site name Part of the VIPRE Cloud provisioning process is to select a site name, which is also part of your myvipre.com web address. The following rules apply: You may change the name of your site as needed, but no more than once every 3 days. When you change yo...

This article steps you through customizing the look and feel of the Quarantine Report. Log in to https://email.myvipre.com using your credentials.  Once logging in, you should be at the VIPRE Distributor level. Customize the Quarantine Report On the main menu, select Service Settings to expand it, then click Quarantine Report. On the Quarantine Repo...

VIPRE Site Manager has the ability to create policies at the global level to make managing multiple clients easier. Local policies are still supported and can be used to override global policy, however, for most clients you should be able to define things once and then reuse those policies.  Create a Global Policy There are several options for creat...

Product release information for VIPRE Endpoint Detection & Response, released on January 17, 2023. What's New We are thrilled to announce a brand-new product we are adding to the VIPRE portfolio - VIPRE Endpoint Detection & Response (EDR). VIPRE EDR builds on top of our Endpoint Security product to add enhanced threat detection, investigatio...

Migrating from VIPRE Small Office is a simple process. This guide takes you through the migration from VIPRE Small Office to VIPRE Cloud. The naming convention of VIPRE Small Office refers to any of the following products: VIPRE Antivirus Small Office, VIPRE Internet Security Small Office, or VIPRE Internet Security Pro Small Office. Decision Tree V...

Product release information for VIPRE Endpoint Security Server v12.3.8159, released on June 9, 2022. What's New This update to the VIPRE Endpoint Server Agent for Windows fixes known issues with the previous version that were causing the following issues: Business agents were initiating system reboot when software updates failed Firefox opened to a ...

When you use VIPRE and macOS Catalina (10.15), you can see notification popups only if you allow them. Once the installation is complete, you’ll see the following prompt: VIPRE still protects you even if you don’t allow notifications but you could miss valuable information. To make sure you don’t miss out on anything important, including alerts, sou...

Create and deploy tenant sites quickly and easily with VIPRE Site Manager's Add Site feature. You can also change site information at any time, or delete sites that are no longer needed. The Sites screen shows a comprehensive list of tenant sites that have been added to Site Manager. From here, you can create new sites (provisioning), edit their inf...

Update Table of Contents Week of February 22-26, 2021 Week of February 8-12, 2021 Week of February 1-5, 2021 Product information for VIPRE Email Security Cloud releases taking place February 2021. Week of February 22-26, 2021 Ticket Number Description AP-5785 With this week's release, Email Security Cloud brings with it an improvement that reduces t...

VIPRE's Patch Management engine allows VIPRE to support automatic updates to more products and improve the frequency of monitoring for recent software releases.  There are two ways to manage the new Vulnerability and Patch Management options within VIPRE Endpoint Security Cloud. This article will discuss Applications. Refer to Related Articles for d...

Product release information for VIPRE Email Security - Cloud Edition released on July 29, 2019. What's New? This release of VIPRE Email Security - Cloud Edition includes support for four new add-on services: Attachment Sandboxing - provides an additional layer of security against potentially malicious attachments. Files are analyzed within a protect...

Account Privacy notifies you if your sensitive information has been exposed as the result of a data breach. VIPRE Recommends If your accounts are found to have been involved in any breaches, you should change the password for that account as soon as possible. Use these tips to create a strong and secure password: At least eight characters long Lower...

Update Table of Contents What's New Special Instructions System Requirements Known Issues and Workarounds Product release information for SafeSend v4.6 on December 14, 2020. What's New SafeSend v4.6 now includes a web add-in solution under the same license you've been using for your Windows Installer-based deployments. The new web add-in has basic s...

With VIPRE Android Security, you can configure a feature called Snap Photo for App Lock to take photos of anyone who attempts to unsuccessfully access your private data. To configure the Snap Photo feature for App Lock: Select More  on the bottom navigation bar Select Settings Enable the corresponding switch in the Snap Photo area To stop uploading ...

This article contains common issues you may experience when using the Migrator to move from a VIPRE Endpoint Server product to VIPRE Endpoint - Cloud Edition. Symptom Typical causes Resolution Connection failed The Migrator cannot reach VSS, the agents, or the VIPRE Cloud / Site Manager instance An incorrectly configured firewall can prevent access:...

With Email Security Integration with ConnectWise® Manage enabled, you can map a company directly to ConnectWise® Manage during the Customer Creation under the Customer Info tab. Mapping Companies  After filling in all the required customer information fields, you can start typing into the ConnectWise ®  Manage Company input box to search for any ass...

Select a topic below to manage VIPRE Encrypt.team on your Mac. Encrypt.team Preferences See the table below for more details about Encrypt.team's preferences. Preference Description General General Settings Networks Set auto-trust settings and add trusted WiFi networks Transporter Shows your current connection status and allows you to change your VP...

Attachment Sandboxing uses advanced sandbox technology to quarantine harmful email attachments that can evade other antivirus or anti-spam software. Attachment Sandboxing Settings To get to Attachment Sandboxing settings: Click on Service Settings Select Sandboxing Use Attachment Sandboxing default policy - If enabled, this default policy sandboxes ...

Follow these instructions to install VIPRE Advanced Security using Internet Explorer. Install steps using Internet Explorer Click here to download VIPRE Advanced Security When prompted, select Run When Windows User Account Control asks if you want to allow VIPRE to make changes to your PC, click Yes Enter your product key. Then, click Agree and Cont...

VIPRE Site Manager is a comprehensive site management system providing additional control and functionality over VIPRE Cloud systems, including VIPRE Endpoint Security Cloud and VIPRE Endpoint Detection & Response.  Site Manager allows MSPs (Managed Service Providers) to preside over all of their VIPRE sites through a single platform, thereby st...

Here is a list of frequently asked questions for VIPRE Encrypt.team. Click the desired question below to see your answer. Does VIPRE use multiple cloud providers? Yes. Using multiple providers allows us to have a higher percentage of up-time, which helps to ensure we're available when you need us.   Does VIPRE keep logs? We do keep minimal logs for ...

Product release information for VIPRE Cloud Agent 10.0.7234 released on January 18, 2018. New! VIPRE Endpoint Migrator is a custom tool that enables easy migration of VIPRE Server policies, exclusions, and settings to VIPRE Cloud.Bugs Fixed VPBAGENT-3353: The amount of working RAM required by the SBAMSvc service has been reduced VPBAGENT-2470: Chang...

Optimize the settings for Internet Shield VPN by VIPRE on your Mac computer. System Startup The System Startup setting allows you to change the behavior of Internet Shield VPN when you turn your computer on. You can enable/disable the following option: Hide application on startup Internet Shield VPN Startup The Internet Shield VPN Startup section al...

It is important to maintain the health of your security programs to maintain the best protection available and this includes agent health. In this article, we will take you through the steps on how to find agents that may be in need of attention. The definition of a healthy agent is one that is communicating with VIPRE Cloud on a regular basis up-to...

Registering VIPRE Identity Shield upgrades you to the premium version of the product, which enables all features and entitles you to free updates and support. To register, you must have a license key. If you do not have a license key, you can purchase one. See Purchase a License Key below. Register your Product Open VIPRE Identity Shield and select ...

The Admins page will allow you to create and manage administrator accounts for the portal. Warning Please note that admins may not share the same name as a user, e.g. username@domain.com cannot be listed as both an admin and a user. It is recommended to have admin specific usernames. You may use personal email addresses such as gmail.com, yahoo.com,...

Product release information for VIPRE Cloud Console released on VIPRE Cloud Console - August 14, 2018.Improvements Generally minor improvements and fixes to clean up the user interface and usability on different browsers - VC-3284 , VC-3317, VC-3345, VC-3464, VC-3466, VC-3472, VC-3477, VC-3482, VC-3483, VC-3484, VC-3485, VC-3486, VC-3488, VC-3502, V...

If you did not activate any of these features during the initial install and configuration, select the appropriate feature, and follow the steps to activate.  Anti-Theft & Snap Photo Refer to Related Articles for full details on Anti-Theft and Snap Photo. Activating Anti-Theft  Select More on the bottom navigation bar Select Anti-Theft Tap TURN ...

Update Table of Contents Set Password Policy Manage my Team When you are an Encrypt.team team manager, you can not only manage your own email, password, and past activity but you can manage your team as well. When you log in to your team manager account, you will also see options to download the application. Refer to Related Articles for our Quick S...

Enabling the integration gets you to a one-time registration step in which you'll need the API Member key. VIPRE Email Security Integration    Log in to VIPRE Email Security console Select Service Settings and then select Integration Click Add Integration Warning This is only available to the Partner level. If the integration is already enabled, it ...

Product release information for VIPRE Identity Shield, released on September 12, 2018. Welcome to the first release of VIPRE Identity Shield! VIPRE Identity Shield keeps your private details out of the bad guys’ hands with the ultimate privacy maintenance software! It scans your computer for exposed personal information that can endanger your identi...

If you're new to VIPRE Email Security Integration with ConnectWise Manage, follow the guided setup below to walk through the integration step-by-step. The guided setup is a series of articles that will walk you through the process of integrating VIPRE Email Security Cloud with ConnectWise Manage.   Introduction to our integration with Connectwise Ma...

Product release information for VIPRE Advanced Security for Home - Mac Edition, version 11.0.22, released on September 6, 2019. This article contains information on what's new in this release and the system requirements. There are also special instructions for installing on Mojave or Catalina. Any issues discovered with this version are listed here ...

Update Table of Contents Team access and roles Create users Share VIPRE Cloud with your team! As part of the on-boarding process, this article helps you with understanding the user roles and where to create user accounts. Team access and roles As you set up your VIPRE Cloud environment, consider adding other team members to share the management of d...

You'll need the listed MX and IP information in order to completely set up your customer. Before You Begin In order to successfully provision your customer, you will need to know the following: Domain being protected by VIPRE Email Security For example, vipre.com. Destination IP address This is the IP where we will deliver mail. If you're using an o...

We understand that as a Managed Service Provider, you need to know exactly what resources your clients are using so that you can recover your costs. VIPRE Site Manager makes this easy with detailed usage reporting and metrics. The Billing and Usage data in VIPRE Site Manager provides transparency into the product use-to-cost ratio. See how much your...

VIPRE SafeSend will now allow admins to configure Notify/Confirm/Deny dialog boxes when a non-password protected attachment, or a non-encrypted attachment, is present.  Important Information Please refer to Related Articles for direct links to other processes pertinent to the one detailed in this article. Enable Unencrypted Attachment Notification N...

Product release information for VIPRE Identity Shield version 2.5.6, released on June 12, 2019. Product information VIPRE Identity Shield keeps your private details out of the bad guys’ hands with the ultimate privacy maintenance software! It scans your computer for exposed personal information that can endanger your identity, allowing you to see th...

In VIPRE Privacy Shield (previously VIPRE Identity Shield), the Personal Information screen displays a series of profiles for information that's detected within your web browser's saved form data. Personal Information Every time personal information is entered into a "form" in your web browser, it might be stored for future use. Information relating...

An overview of the VIPRE Endpoint Security model and architecture. Includes both Endpoint Security Server edition and Cloud edition. Server Edition VIPRE Endpoint Security Server is implemented as a simple, lightweight on-premise installation of management software that is used to monitor and manage the solution. This particular solution depends on ...

You can choose whether to contribute anonymous usage data to help improve VIPRE. What is "anonymous data"? When possible, VIPRE gathers user data — based on your activity within the VIPRE application — to learn how our products are used and to make improvements. No user-specific information is retained, hence the term anonymous. For more details abo...

After you have performed an inspection of your current environment, this article provides items to consider before beginning the migration. Agent Deployment You have a number of options on how to deploy agents to your endpoints with some variation between VIPRE Cloud and VIPRE Server: Select the appropriate deployment method for each group of device...

Reseller-level Advanced Policies allow VIPRE partners to set custom mail rules that take priority over their customers' email policies. These Advanced Policies might be useful for ensuring emails from your domain always make it through to your customers, regardless of any email rules they have set up.   Configure an Advanced Policy Let's set up an A...

Product release information for VIPRE Site Manager on July 6, 2020. What's New A couple of months ago, we released a significant update to VIPRE Site Manager's client sites and agents that brought more advanced network protection, including DNS protection, to the VIPRE portfolio. But until now, those new capabilities were mostly visible and manageab...

VIPRE can be tailored to your personal tastes, depending on your security needs. We recommend stepping through VIPRE's Preferences and reviewing some options, especially if this is your first time using a VIPRE product. Below, we walk you through reviewing the VIPRE settings and help you confirm that VIPRE is set up as you like. How do I access Pref...

Product release information for VIPRE Endpoint Security Cloud Agent v12.3.8160, released on June 9, 2022. What's New This update to the VIPRE Endpoint Server Agent for Windows fixes known issues with the previous version that were causing the following issues: Business agents were initiating system reboot when software updates failed Firefox opened ...

This article walks you through how to activate Advanced Active Protection (AAP) as part of the VIPRE Endpoint Security Server console. Right-click on the desired policy and select Properties Select Advanced Active Protection Enable the Block Process that are taking potentially malicious actions option Advanced Active Protection (AAP) Advanced Active...

One of the key features of VIPRE Site Manager is the ability to directly navigate into a tenant site from nearly every screen with zero configuration or lag. How Site Manager links to VIPRE Cloud sites While VIPRE Cloud sites are independent—a single Cloud instance oversees and controls many endpoints across a site—Site Manager acts as a VIPRE Cloud...

Privacy Shield now can scan the Dark Web to look for exposure of your email address or password. The Dark Web The Dark Web is made up of sites that you can’t access through traditional search engines such as Google, Safari, or Firefox. Most of the Dark Web is dedicated to the buying and selling of stolen financial and personal information. If your i...

One method of installing the VIPRE agent across network devices is to deploy the MSI installer via a Group Policy Object (GPO) package using Active Directory. This article steps you through the process. Group Policy Object (GPO) deployment Using GPO deployment to push agent install packages across Active Directory is a relatively simple process, but...

Within the Help menu, there is an option to lookup domains. You can see how specific URL/domains are categorized so you can better configure Web Access Control policies in your environment or check if a URL is considered malicious by VIPRE before adding it to your exclusion list. For even more details about the domain and the users attempting to acc...

The Domains page Domain Listing table and its associated functionality. Section Description/Options Domains Pending Verification List of inactive domains that are pending verification Domain: The name of the specific domain entry Verify Users: The method used to verify users (e.g. via SMTP or via User List/LDAP) Verification Status: The domain entry...

Product release information for VIPRE Email Security Cloud, released on November 10, 2022. What's New We are so excited to announce that we've been working on adding more options for our VIPRE Partners and are happy to present the following additions: Advanced Policies Reseller-level Advanced Policies allow our partners to set custom mail rules that...

Product release information for VIPRE Antivirus Plus version 11.0.6 on July 15, 2021. What's New This latest release of VIPRE Antivirus Plus includes a substantial upgrade of our Active Protection allowing for increased protection and performance. We've also enhanced product hardening in order to improve service protection, adding registry keys, and...

Product release information for VIPRE Email Security Cloud's SAML Feature on September 7, 2021. What's New This release of VIPRE Email Security Cloud includes support for SAML Authentication. SAML (Security Assertion Markup Language) is an open standard that allows for authentication and authorization between an identity provider (IDP) and a service...

Product release information for VIPRE Android Security released July 16, 2020. What's New As part of the latest release, we have improved the user experience for Android tablets most notably with resolution and presentation. We're also excited to be able to bring web protection to the Microsoft Edge browser, available through the Google Play Store. ...

Update Table of Contents To create a team network To add individual users To add target to your network  Once you've completed the basic setup of your team, you'll need to consider whether you want to use a private endpoint (PEP), which allows you to have your own dedicated VPN endpoint. Refer to Related Articles for full details on PEPs and how to ...

Update Table of Contents Let's Get Started During your Trial Recommendations for your Trial Experience Trial Expiration  After your Trial Purchase Information Converting from Trial to Purchase  Troubleshooting your Trial We understand that some people prefer to try before they buy. We offer a free, 30-day trial of VIPRE Endpoint Security Cloud so yo...

Product release information for the initial release of Internet Shield VPN by VIPRE on November 19, 2019. Welcome to the first release of Internet Shield VPN by VIPRE! Internet Shield VPN by VIPRE is your fast and easy tool for unlimited privacy online. Protect your mobile devices, laptops, desktops, and more from Internet Service Provider (ISP) spy...

Threat IQ Server is a VIPRE-provided threat intelligence feed that takes the form of a set of downloaded files. These files are regularly updated with the latest in threat analysis output from our massive detection pipeline. Fed by a petabyte of historical threat data collected over two decades, as well as live feeds from network sensors and dozens ...

Product release information for VIPRE Site Manager, released on January 17, 2023. What's New We are thrilled to announce that VIPRE Site Manager now supports a brand-new product we are adding to the VIPRE portfolio - VIPRE Endpoint Detection & Response (EDR).  VIPRE EDR builds on top of our Endpoint Security product to add enhanced threat detect...

Pick the appropriate OS (Operating System) below to optimize the settings for Internet Shield VPN by VIPRE.   Android Settings Optimize the settings for Internet Shield VPN by VIPRE on your Android mobile device.Startup The Startup section allows you to change the startup behavior of Internet Shield VPN.  Launch Application after Device Start-up Thi...

Product release information for VIPRE SafeSend v5.1, released on April 25, 2022. What's New Please click on the appropriate tab below to learn more about that SafeSend add-in. PC Add-in VIPRE SafeSend will now allow admins to configure Notify/Confirm/Deny dialog boxes when a non-password protected attachment, or a non-encrypted attachment, is presen...

Product release information for VIPRE Advanced Security for Home v12.0.1.151 BETA, released on November 7, 2022. What's New As part of the BETA release of VIPRE Advanced Security for Home v12.0, we have ADDED the following new features: AntiMalware Scan Interface (AMSI) integration intercepts, scans, and potentially blocks any command line script in...

Time Zones Here is the list of all the available time zones Full Name Short Name Offset (GMT-05.00) Eastern Time (US & Canada) EST -5.00 (GMT-06.00) Central Time (US & Canada) CST -6.00 (GMT-07.00) Mountain Time (US & Canada) MST -7.00 (GMT-08.00) Pacific Time (US & Canada) PST -8.00 (GMT-12.00) International Date Line West IDLW -12....

Every day hackers are stealing identities and trade secrets from the world's largest corporations.  It's up to you to know the precautions that can help prevent these security incidents.  Your browser does not support HTML5 video. This video is an example of the kind of micro-learning courses end-users will experience....

The Protection settings allow you to adjust what VIPRE does when Active Protection identifies a threat. What does Active Protection do? VIPRE operates on two main threat-detection mechanisms: scans, and Active Protection. Active Protection is the "always on" component of VIPRE that watches for changes in files activity (such as downloads), and any o...

VIPRE Endpoint Security is primarily deployed for the following use cases: Protect endpoints from threats related to malware Help prevent users from deliberately or accidentally visiting malicious websites or executing malicious code Protect servers and workstations from network exploits Prevent even zero-day, file-less, and evasive malware that is ...

Product release information for VIPRE Endpoint Security Server Patch Management Agent v134, released on March 31, 2022. What's New This release fixes a known issue with the VIPRE Patch Management Agent that was causing it to repeatedly install updates for applications that were already up-to-date then require reboots.  Special Instructions If you ha...

If you wish to connect to a WLVPN server from other devices, such as a router, games console or Linux device, you can configure a connection using OpenVPN. This will also work for manual connections from a PC or mobile device that supports OpenVPN. An example OpenVPN config file is shown below. You will need to edit it for connection to a specific s...

When an agent is stopped, it can no longer communicate with VIPRE Cloud. These steps will help you get an agent back up and running so that VIPRE Cloud may communicate with the agent and manage its device. When you send the Stop Agent command, VIPRE Cloud shuts down the main VIPRE service on the end device (sbamsvc for Windows agents, vipre for Mac ...

To access your VIPRE Android Security account, you will need to log in to the VIPRE Security Central web portal by following the steps below.  Open a web browser on your PC or mobile device Go to https://mobile.myvipre.com Sign in to your account using the email address and password you registered with If you do not have a VIPRE Security Central acc...

Auto-responders are helpful when you need your email to automatically reply to emails, like if you're out of the office for example. This is accomplished by creating an Advanced Policy. Create an Auto-Responder Advanced Policy In the process below, we'll work with the example of creating an Out of Office auto-response. Step 1 - Create a Template Aft...

VIPRE is announcing an upcoming service change for our Threat IQ Server (v1) threat intelligence service. Starting October 18th, 2021, we will require the use of secure encrypted connections to download Threat IQ files from our distribution servers, and unencrypted protocols (i.e., plain FTP) will be disabled. You will likely need to adjust any down...

By installing and using VIPRE Update Proxy, your VIPRE Agents can retrieve updates locally, rather than each agent individually downloading updates over the internet. Using the update proxy can dramatically reduce bandwidth use through your firewall.  Overview VIPRE Update Proxy allows you to keep a local cache of commonly-updated content, such as t...

Product release information for VIPRE Cloud Console v1.2.5 (November 8, 2018), v1.2.1 (October 23, 2018), v1.2.0 (October 4, 2018). Product release information for VIPRE Cloud Console versions 1.2.5 released on November 8, 2018 1.2.1 released on October 23, 2018 1.2.0 released on October 4, 2018 Improvements Improvements introduced in release 1.2.5 ...

Here we answer frequently asked questions regarding Internet Shield VPN by VIPRE. Why should I choose Internet Shield VPN by VIPRE? Anonymity and privacy protection work hand-in-hand and our product is designed to protect your Internet usage habits from anyone who could be watching. We share our public IP addresses, and mix your Internet traffic wit...

VIPRE Cloud's interactive analytics reports are the best way to review what VIPRE has learned about your security health. This article serves as an introduction to each. You can access VIPRE's reports at any time through the Reports menu item on the left, or by clicking most items on the Dashboard, or from within your email digests. In fact, VIPRE C...

A detailed breakdown of how Attachment Sandboxing handles incoming mail. This article covers how the default policy works, supported attachment types, the queue and sandbox process, and details on the optional email release process. Default policy vs. custom policy actions One of the strengths of VIPRE Email Security is its policies, which allow for...

Choose an operating system below to see instructions to reset a forgotten password. Windows On the VIPRE Encrypt.team login screen, click Forgot Password? In the Forgot Password window that opens, type in the email address associated with your VIPRE Encrypt.team account and click Send link Check your email for a message from noreply@encrypt.team wit...

When a customer is ready to pay for service, converting them from a trial to a paid site takes only a few seconds. To convert a trial site to a billed site From the main menu, select Sites From the list of sites, select the trial site. The site row expands to show more detail In the expanded row, select Convert to Billed Adjust the Estimated seats a...

Redirect Inbound Mail to VIPRE After your account is provisioned and you've allowed VIPRE IP ranges to connect to your internal mail server (if required), you will need to redirect all inbound emails to VIPRE Email Security for processing. VIPRE is configured to accept all mail for the client domain and relay that mail to the IP/FQDN for your mail s...

Welcome to the guided setup for VIPRE Core Defense. Included in this solution is VIPRE Endpoint Security Cloud with Web Access Control add-on, Encrypt.team, and Security Awareness Training for Core. Select a topic below for step-by-step instructions. Endpoint Security Cloud with Web Access Control Add-on Before you get started, you should have recei...

Once you have completed the initial installation of VIPRE Android Security, Autopilot will guide you through the rest, providing contextual recommendations based on how you use your device. If you have not yet completed the initial installation and setup, please visit our Install and Setup Guide before continuing.  Decision Tree On the VIPRE Android...

Product release information for VIPRE Hosted Email, updated on September 30, 2021.  What's New There are some major changes coming this Summer for those who use VIPRE Hosted Webmail that you and your customers/end users need to prepare for. This information applies to: Webmail 4 users Users who log in to webmail4.com to read their email Users who ha...

As part of VIPRE Android Security, you are able to set a PIN code to protect your apps and device. Change your PIN If you wish to change the PIN code you set for App Lock and Anti-Theft: Select More on the bottom navigation bar Select Settings Scroll down to Anti-Theft and select Security PIN Code Type in the current PIN code Type in the new PIN cod...

Notifications enable summarized, visualized report information on customer sites delivered per your schedule to your inbox. A Site Summary report focuses on device protection and 'health' information across all your sites. To set up a site summary notification  A site summary report focuses on device protection and health information across all your...

This article details some of the frequently asked questions that we have received regarding the sunsetting of VIPRE Mobile Security. Q. Why is VIPRE Mobile Security being retired? A. We are always improving our products so we can provide you with the best online protection available! While we remain proud of what we've accomplished with VIPRE Mobile...

Select a topic below to manage VIPRE Encrypt.team on your iOS mobile device. Account Settings   Setting Description Email See which email is associated with your account Password Change your password Passcode Lock Turn on the passcode requirement or change your current passcode Siri Shortcuts Add a custom spoken phrase Siri can use to tell Encrypt.t...

The photos snapped when the incorrect PIN is entered are displayed in the App Lock window and can be viewed full-screen. Alternatively, they can be viewed in your VIPRE Security Central account: In your mobile browser, navigate to https://mobile.myvipre.com  Sign in to your account Select the 3 horizontal lines in the upper-left corner of the screen...

Information on VIPRE Endpoint Migrator and how it converts your existing VIPRE server-based policies, exclusions, and agents to Endpoint Cloud. VIPRE Endpoint Migrator Info VIPRE Endpoint Migrator is currently optimized for Windows-based agents. Agents for Mac OS are not supported by the tool. To assist in your migration from a VIPRE Server product ...

VIPRE Agent Endpoint Cloud Agent Release notes for all versions of the VIPRE Endpoint Security Cloud Agent. Please note, unless otherwise indicated, release notes are for VIPRE Agent for Windows.   Release Notes for VIPRE Agent for Windows Custom Build - Mar 23, 2023 Release Notes for VIPRE Cloud - Feb 16, 2023 Release Notes for VIPRE Agent - Jan 10...

Welcome! Thank you for installing VIPRE Advanced Security for Home - Mac.  If you're new to VIPRE,   follow the Guided Welcome Path below to step through our "Get started" topics in order.       Decision Tree  Step 1: Install VIPRE on your Mac Installing VIPRE is quick and easy. Just follow the steps below to install on your Mac. Info After VIPRE is...

Product release information for VIPRE Encrypt.team releasing on November 18, 2021, updated on March 3, 2022. What's New Encrypt.team provides multi-platform support with applications for iOS, macOS, Android, Windows, and Amazon Fire OS, with newly added support for Windows 11 and iOS 15.  System Requirements Product or Component Minimum Requirement ...

Update Table of Contents Creating an Account Installing Internet Shield VPN Internet Shield VPN by VIPRE is compatible with Android, Apple iOS, Mac, and Windows operating systems. This article provides installation steps for each of the compatible operating systems. Creating an Account It is recommended that you create your VPN account before instal...

VIPRE will automatically start upon login. You can also manually launch VIPRE if needed. How VIPRE starts up When VIPRE is installed it is set as a system service. This means it will run each time you log in to your Mac, and will continue to run in the background to protect you. If VIPRE has been manually quit or does not start on its own, see below...

Let's walk through some common troubleshooting steps. Login Issues Check that all the authentication credentials have been added correctly. Depending on which platform SDK you are using, you will need some or all of the following SDK keys, which will have been provided by your account manager. If you are basing your app on our ConsumerVPN example ap...

Not a VIPRE Partner yet? No problem! Follow the steps below to create your trial account. Navigate to the Partner Trial page Visit vipre.com , then click Partners. Select Managed Service Providers. Click the Free Site Manager Trial button. Enter your Partner information Enter your information and click Access Free Trial. Check your email Check your ...

In order to set up the integration, you will need to create a set of API Members key set on the ConnectWise® Manage console. These keys will be used for authentication from VIPRE Email Security. Creating a new API member  In Manage, under Manage / Systems / Members, click on the API Members tab on the top right. Click “ + ” and fill all the required...

Creating administrator and analyst user accounts allows your team to log in and access the product. VIPRE Site Manager users may belong to either an admin or analyst role. These roles apply to Site Manager settings only; all users have full admin abilities when they navigate into a customer site. Analyst role – Limited to standard system access at t...

Trial site usage can be viewed to determine how much a potential customer is using the product. To view a trial site's usage From the main menu, select Usage On the Usage screen, select Trial Sites From here, you can get an at-a-glance view of all your trial sites, how many are active, and see which individual devices have the most activity. Hone in...

Allow List This page allows you to allow/whitelist sender addresses, domain names, wildcards and IP addresses in the account level as well as the user level. This sender or domain's email will bypass Spam Filtering. It also has deleting, searching, sorting, importing and exporting capabilities. General A single message from a user will automatically...

Optimize the settings for Internet Shield VPN by VIPRE on your iOS mobile device.Connection The Connection section allows you to change how Internet Shield VPN connects to the VPN servers.  Automatically Reconnect The Automatically Reconnection option ensures that Internet Shield VPN will automatically re-establish its connection and provide you wit...

Welcome and thank you for participating in the VIPRE Endpoint Security Server version 12.2 beta program. As a beta-tester, you're helping us make sure the latest version of Endpoint Server works as intended.  Can I participate in the beta program? Absolutely! Anyone is eligible, whether you're an existing customer who wants to try out our new featur...

Kill Switch Overview This is a great feature to enable if you want to maximize your privacy and anonymity because having a kill switch kills your internet if you are not being protected by the VPN. This means your privacy will still be safe and secure even if the connection to our VPN is lost....

Product release information for VIPRE Advanced Security for Home - Mac Edition, released on January 9, 2019. Welcome to the first release of VIPRE Advanced Security - Mac Edition! Features Active Protection - VIPRE’s patented Active Protection watches for suspicious activity on your Mac and stops the activity before it can do harm Quarantine harmful...

Product release information for VIPRE Cloud Console released on March 22, 2018. Bugs fixed in this release VC-2368, VC-2666 - Weekly Health Summary email showed an incorrect number of devices needing attention VC-2667 - When using a filter on the Devices screen, changing pages cleared the filter. VC-2660 - Clicking through a “policy scope” Health Di...

Product release information for VIPRE Advanced Security for Home - Windows Edition, released on February 6, 2019. This release is version 11.0.4.2. SYSTEM REQUIREMENTS Important: VIPRE Advanced Security for Home uses advanced technologies for today’s newer operating systems and does not install on Windows XP or Vista. HARDWARE AND OPERATING SYSTEMS ...

VIPRE recommends setting up SPF for your domain to help reduce spam and ensure that your domain reputation is maintained. Introduction to the Sender Policy Framework The Sender Policy Framework, or SPF, is a mechanism used to help reduce spam sent to or from your domain. Effectively what the SPF does is it allows you to declare which internet hosts ...

Once you're logged into VIPRE Email Security Cloud as a Managed Service Provider, you can create a Customer Admin account which will be provided to the customer. Note : This content is intended for Managed Service Providers only. If you have arrived at this page and are not an MSP, please see our main VIPRE Email Security - Cloud Edition content or ...

Product release information for Patch Management Agent 2.0.0.139, released on March 7, 2023. What's New This release brings you an updated patch management agent, as part of VIPRE Endpoint Security Server, that includes several bug fixes. This update will happen automatically; there is no action on your part.  System Requirements Product or Componen...

Should the need arise, VIPRE Endpoint's console definition files can be manually updated.   Important  For VIPRE Endpoint versions 7.5 and below, we no longer provide definition updates to legacy software, including VIPRE Antivirus and any version of VIPRE Internet Security below version 9.3.  VIPRE Endpoint Security 9.3 Console and above Navigate t...

Product release information for VIPRE Email Security Cloud releases taking place April 2021.  Week of March 29 - April 2, 2021 What's New This week's release includes a major update to the console UI (user interface) theme as well as useful new drill-down capabilities for the Dashboard, including: Dashboard drill-down: Most chart elements on the Das...

Product release information for VIPRE Email Security Cloud on June 24, 2021. What's New This release of VIPRE Email Security Cloud includes support for Microsoft Azure AD (Active Directory). Microsoft Azure AD is a cloud-based identity and access management service that we've integrated with Email Cloud allowing it to sync user and group accounts th...

When using the SafeSend web add-in, there are two ways to deploy this to your organization: Microsoft 365 Exchange 2019 Refer to the latest release notes for full system requirements. Centralized Deployment via Microsoft 365 Admin Center For full, up-to-date, details on deploying add-ins in Microsoft 365, visit https://docs.microsoft.com/en-us/micro...

This article details some of the frequently asked questions that we have received regarding the sunsetting of VIPRE Antivirus Business and VIPRE Business Premium. Q: I own VIPRE Antivirus Business/Business Premium/Hyper-V, will my product(s) stop working, and when? A: Although the official End-of-Life date for these products is November 30, 2021 the...

Block non-VIPRE Email Sources Blocking additional sources of email allows the VIPRE product to protect you as intended; if other sources of email are allowed into your network, that defeats the purpose of protecting your email with VIPRE. Select the appropriate option below for details on how to block non-VIPRE sources. On-Premises After email is fl...

The Applications tab is part of VIPRE's Vulnerability and Patch Management feature. VIPRE's Patch Management engine allows VIPRE to support automatic updates to more products and improve the frequency of monitoring for recent software releases. Applications, in this case, refer to a list of the currently installed software applications on devices in...

Congratulations of your purchase of VIPRE Endpoint Detection & Response!  ​Our guided setup will help you get started with setting up VIPRE Endpoint Detection & Response to provide the best protection for your organization. So, let's get started! Step 1 - Protect your Devices First things first: you are not yet protected! When you first use ...

VIPRE is pleased to announce a brand new integration between our VIPRE Email Security and ConnectWise Manage. What's New VIPRE already allows you to deliver VIPRE Email Security as a service to your customers by providing a multi-tenant management interface. ConnectWise Manage is a great solution for service providers that helps you manage agreement...

The VIPRE Endpoint Detection & Response (EDR) dashboard provides an overview of the data and information needed to know what actions to take to keep your organization safe. Exploring the Dashboard When you first log in to VIPRE EDR, the first screen you see is the Dashboard. The Dashboard is a one-stop shop to get a quick picture of the overall ...

You can easily disable or remove the VIPRE Plugin through the ConnectWise Plugin Manager. Disable the VIPRE Plugin If you need to disable the VIPRE Plugin, you may do so through the ConnectWise Plugin Manager. To temporarily disable the VIPRE Plugin From the ConnectWise Control Center, select System > Solutions > Plugin Manager From the Plugin...

This article details how virtual private networks (VPNs) protect you.How VPNs Work The Basics A VPN service works by establishing a secure encrypted connection between your device and our VPN servers and then sending data through it to the internet. An encrypted connection is scrambled/nonsense to everyone else but your device and our server. There ...

Should the need arise, a console's definition files can be manually updated. Important For VIPRE Endpoint versions 7.5 and below, we no longer issue definition updates to legacy software, including VIPRE Antivirus and any version of VIPRE Internet Security below version 9.3. VIPRE Business 9.3 Console (and above) Navigate to the Definition Download ...

Link Analysis allows you to submit any URL to be analyzed by VIPRE then shows the result within a table that is filterable by date/time, user, status, or threat verdict. Header Description URL The URL that's been submitted for analysis; clicking on the link provides details including whether any threats were detected (and what type), which of the li...

When a device is no longer used, whether you lost your phone or upgraded to a new one, you have the option to remove the old device so that a new one can be added. Remove Device Open a web browser on your PC or mobile device Go to https://mobile.myvipre.com Sign in to your account using the email address and password you registered with Click My Dev...

Product release information for VIPRE Privacy Shield version 3.4.6, released on November 18, 2019. Product Information VIPRE Privacy Shield keeps your private details out of the bad guys’ hands with the ultimate privacy maintenance software! It scans your computer for exposed personal information that could, in the wrong hands, allow someone to stea...

This article provides reasons for picking particular servers to connect to. Connect to a VPN Server To pick the best server to connect to, first determine why you are going to be using the VPN, then choose a server accordingly. If you are using Internet Shield VPN by VIPRE... Then... For anonymity Connect to the country, and city, closest to your ph...

VIPRE Endpoint Detection & Response (EDR) is a comprehensive endpoint security solution that includes the best of a next-generation antivirus (NGAV)/endpoint protection platform(EPP), plus advanced investigation and response capabilities. Malicious code, network exploits, and many other threats will be immediately blocked, while more evasive and...

File Analysis allows you to upload any file to be analyzed by VIPRE then shows the result within a table that is filterable by date/time, status, risk, or user. File Analysis is an important forensic tool to determine if some unknown file might be malicious, or not, and to provide detailed information about what kind of damage it might have done to ...

An event is generated when any type of activity, suspicious or otherwise, takes place on an agent device.  Find Events The Events page has a search bar at the top; when you start typing, it will autofill certain item types you can search by. You can also choose a specific range of time from which to search. The Settings cog allows you to edit the in...

VIPRE Endpoint Detection & Response provides attractive, easy to understand reporting to give you quick access to health and security summaries of what's going on in your environment. Reports can be seen within the console or delivered to your inbox via email. Interactive Reports Interactive Reports are also great summaries of important informat...

This section displays a list of all the mailboxes for a specific customer. Action Dropdowns Actions can be performed against a list of selected users or the results of a filtered search. Note that the "Select all" checkbox only selects all mailboxes on the selected pages. Users on other pages will not be included. ●  Export: This is used for exporti...

File Analysis allows you to upload any file to be analyzed by VIPRE then shows the result within a table that is filterable by date/time, status, risk, or user. This article will walk you through how to use VIPRE's File Analysis. Upload your file for Analysis There are several ways to submit your file for analysis.  Option 1: From the File Analysis ...

GroupByDomain is used to group all email addresses from the same domain under one checkbox in the confirmation window. This setting is useful if you have a subset of users who regularly send emails to a very large number of recipients. Important Information Please refer to Related Articles for direct links to other processes pertinent to the one det...

If this is your first time here, we recommend following the guided path below. Using the VIPRE Plugin for ConnectWise Automate, administrators can directly manage any number of VIPRE Endpoint Cloud or VIPRE Endpoint Server sites. Basic VIPRE functionality is controlled through the plugin GUI, while custom scripting and automation can be used to hand...

With Smart Unlock you can set as trusted the Wi-Fi networks you usually connect to, and when connected to them, the App Lock blocking settings will be disabled for the protected apps.Configure Smart Unlock Smart Unlock is an easy way to stop requests by App Lock to enter the PIN code or fingerprint confirmation for protected apps each time you acces...

Assess the state of your current environment and the scope of the transition.  Decision Tree VIPRE Endpoint Security Architecture An overview of the VIPRE Endpoint Security model and architecture. Includes both Endpoint Security Server edition and Cloud edition. Server Edition VIPRE Endpoint Security Server is implemented as a simple, lightweight on...

Product release information for VIPRE Cloud Console v1.3.1 (April 9, 2019). What's New VIPRE Update Proxy - caches frequently-updated definitions files and software content on a host on your local network, which VIPRE Cloud agents access directly. Each VIPRE Cloud agent then requests needed content over your local network instead of through the inte...

How to enable or disable VIPRE Threat Definitions updates. What are Threat Definitions? VIPRE Threat Definitions are package files that contain up-to-date information about the most current threats. VIPRE software uses these Threat Definitions to best protect you from existing threats. Because new threats are discovered all the time, VIPRE downloads...

Product release information for VIPRE Endpoint Security Server AgentUpgrader v12.3, released on March 22, 2022. What's New This release fixes a known issue with the VIPRE Endpoint Server AgentUpgrader that was causing the Device Control reboot to loop after updating to v12.3.8146. What to Do There is no action required on your part. The update will ...

Have you ever mistakenly sent an email to the wrong person? Accidentally forwarded attachments with sensitive data? VIPRE SafeSend is an Outlook add-in that works to prevent those types of mistakes within your organization by requesting manual confirmation from the user when sending emails to recipients outside of your organization. If you're new to...

VIPRE Endpoint Detection & Response's System tab houses several ways to customize your experience. Select a topic below for full details. Notifications There are four different types of notifications: Threat Detected Incident Detected Health Digest Threat Digest To add a new notification: Navigate to System > Notifications and click the Add N...

You can customize the look and feel of the VIPRE SafeSend web add-in by uploading your organization's personalized logo. This optional step is a great way to seamlessly integrate SafeSend with your organization. Image Requirements Before uploading your logo, make sure it meets the following requirements: Image size must be no larger than 155x40 Imag...

Web Access Control allows you to define policies around which types of websites the people in your organization are, or are not, allowed to visit. What Web Access Control Does Built on top of VIPRE's existing endpoint filtering of malicious websites, Web Access Control is a simple solution that gives organizations an easy way to prevent end-users fr...

Threat IQ Cloud is a cloud-based REST service that provides detailed information about malicious content found across the internet. This includes malicious sites, malicious files, and the associated behavior of malicious files as they execute. Leverage Threat IQ to provide up-to-the-minute protection of your environment as well as to research malwar...

When logged in to the Email Cloud administrator portal, there are many options on the left-side menu. This article will walk you through the Service Settings menu options. VIPRE Recommends You may have Encryption, Sandboxing, Archiving, and/or Link Isolation as add-ons to VIPRE Email Security Cloud, through VIPRE Email Advanced Threat Protection, or...

Throughout VIPRE EDR, device refers to your endpoints and their health; agent refers to the VIPRE software on your endpoints and the health of that software. Devices are protected by VIPRE with agent software. When first implementing VIPRE in your environment, the VIPRE agent software needs to be deployed to each of your devices in order to protect ...

How do I create users? After you login to your dashboard the option to “Add a new user” is the first option you see. For test purposes we recommend you create test users under the Demo account group. You will not be charged for the first 100 Demo accounts you create (unless your contract states otherwise).  The process of creating users can be autom...

Web/DNS Protection is a single tab within VIPRE Endpoint Detection & Response that allows you to have even more control by filtering DNS traffic and automatically blocking known malicious content.  The Web/DNS tab within VIPRE EDR includes DNS Protection, Web Protection, Logging & Interaction. Choose a topic below for specific details on how...

Detected threats are assigned a severity level which is useful for triage. The levels, which are described below, are labeled as Severe, High, Elevated, Moderate, Low, and Unknown.  Severity Level Description Severe Severe risks are typically installed without user interaction through security exploits and may allow an attacker to remotely control t...

Product release information for VIPRE Cloud Console released on October 18, 2017. We have made more of the UI elements responsive on mobile devices. The UI is now mobile-friendly. Fixes and updates to the backend services include changes to handling voided notifications regenerating welcome emails when site admin changes exclusions improvements conn...

Link Analysis allows you to submit any URL to be analyzed by VIPRE then show the result within a table that is filterable by date/time, user, status, or threat verdict. Submit URL for Analysis Navigate to Investigate > Link Analysis and click the Submit Link button in the top-left corner of the screen The Submit Link window will pop up; type or p...

VIPRE Android Security keeps a log of all important actions, status changes, and other critical messages related to its activity.  To view the app's activity: Select More on the bottom navigation bar Select Reports In the WEEKLY REPORTS tab, you can access the reports that are generated every week In the ACTIVITY LOG tab, you can view information ab...

An incident is generated when any type of suspicious activity takes place on an agent device. Any type of event that happens with a sequence of actions that are deemed as suspicious will show up here as an Incident. Find Incidents The Incidents page has a search bar at the top that you can use to search for an Incident ID, Attack Type, Detection Nam...

Accessing the Administrator Interface  The FuseMail administrator portal can be found at www.portal.fusemail.com As an administrator you can use the FuseMail user interface to Supervise message logs and quarantine Manage customer allow and deny entries Enact policies and mail flow rules Set inbound and outbound mail routes Add, delete and modify use...

VIPRE Android Security automatically sends reports about the potentially malicious apps you are installing by default. This information is essential for improving threat detection and can help us to offer you a better experience in the future. But there may be times when you do not want this to happen automatically. If you want to prevent VIPRE Andr...

The first time you run VIPRE, you will need to adjust your Mac's Security Preferences to ensure the VIPRE system extension is allowed to load properly. How to allow VIPRE system extension in macOS When you first run VIPRE, you may experience one of the following issues: Issue What is shown on Mac A "System Extension Blocked" message is displayed, si...

Product release information for VIPRE Advanced Security for Home - Mac v11.0.29.406, available January 07, 2022. What's New In this hotfix for VIPRE for Mac, known issues were fixed including an expired BD SDK license that was causing a definition update error.  System Requirements Product or Component Minimum Requirement VIPRE Advanced Security for...

VIPRE Email Security Link Isolation is like URL sandboxing for your email. When a user clicks on a URL within an email, the email is then scanned again and Link Isolation analyzes the URL. Rescanning the link at the time the user clicks on it, even if it happens days or months after receiving the email, provides stronger protection against zero-day ...

System requirements for VIPRE SafeSend.  Product or Component System Requirements SafeSend PC Add-in Operating Systems Windows 10, 8.1, 7 SP1 Windows Server 2016, 2012 Email Clients Outlook 2019, 2016 Both 32-bit and 64-bit versions .NET Framework 4.7.2 SafeSend Web Add-in .NET Core 6.0 Capable Web Server Hosting Bundle is required when using IIS Se...

Product release information for VIPRE's macOS Agent v11.0.30.408, available via custom build on January 07, 2022. Updated on January 10, 2022, now generally available.  What's New Currently generally available, this hotfix for VIPRE's macOS agent, known issues were fixed including an expired BD SDK license that was causing a definition update error....

Update Table of Contents Enable Uninstall Protection Manage Uninstall Protection Password Protected Uninstall is a policy setting that requires a password to be used when attempting to uninstall the VIPRE Agent locally.  Enable Uninstall Protection Uninstall Protection is off by default. Once enabled, end-users will no longer be able to uninstall th...

The Forbidden Lists and Forbidden Recipients features in SafeSend allow administrators to limit which distribution lists or specific recipients their users are permitted to send emails to. Forbidden Lists The ForbiddenLists setting prevents users from being able to send email to any Outlook or Exchange distribution list. Navigate to the settings.jso...

The Status screen shows a summary of the VIPRE Privacy Shield scan results. Blocking unauthorized use of your webcam or microphone, tracking, and ads is as easy as toggling the on/off switch for each. Status On the Status dashboard, you'll find an overall view of what VIPRE Privacy Shield has found on your computer. You can see the status and number...

Product release information for VIPRE Cloud Agent 10.0.7238 released on February 2, 2018. Bugs fixed VPBAGENT-3433: Some Windows 10 users reported the VIPRE service could sometimes randomly crash. This issue was introduced with agent 10.0.7234 and is now resolved.  ...

When looking at the device details, there are several available options and one of those options is "Isolate from Network", also known here as Device Isolation. This article will further explain this option. Refer to Related Articles for additional details about all parts of the EDR Devices screen. Isolate from Network The Isolate from Network optio...

Product release information for VIPRE Advanced Security for Home, released on September 14, 2021. What's New We are releasing an updated Patch Management engine that allows VIPRE to support automatic updates to more products and improve the frequency of monitoring for recent software releases. This update replaces the patch management engine in exis...

To install VIPRE Identity Shield, please follow the steps below. Windows Download VIPRE Identity Shield . If prompted by your web browser, click on the download confirmation. After the download is complete, double-click on the downloaded file, or click on the downloaded file shortcut, to start installing. Confirm the installation process by clicking...

Product release information for VIPRE Cloud Console released on January 18, 2018. Bugs fixed in this release VC-2368 - Some customers reported their Weekly Health Summary had an incorrect number of devices needing attention  ...

Product release information for VIPRE Email Security Cloud, released on February 1, 2023. What's New This release of VIPRE Email Security Cloud includes Spam Tagging, a new option as part of the Filtering settings. Spam Tagging enables the delivery of anything we would otherwise stop as spam, but with a custom text 'tag' either in the subject line o...

Trial tenant sites are free, 30-day customer sites that are fully functional – and help your customers experience VIPRE before they decide to commit. Trial sites Creating a trial tenant site involves the same process as creating a tenant billed site. VIPRE Site Manager has native trial support to make it easier for you to distinguish between billed ...

Follow these steps to install VIPRE Antivirus Plus on your Windows PC. Steps to install VIPRE Antivirus Plus Once you have reviewed the installation requirements, and completed the steps to download the installer, finish the install by following the steps in this article. Install steps Note: These steps are continued from the download steps. If the ...

Update Table of Contents What's New Special Instructions System Requirements Known Issues and Workarounds Product release information for SafeSend v4.6 BETA on September 17, 2020. What's New SafeSend v4.6 now includes a web add-in solution under the same license you've been using for your Windows Installer-based deployments. The new web add-in has b...

There are multiple ways that you can adjust how encryption within SafeSend is triggered.  Important Information Please refer to Related Articles for direct links to other processes pertinent to the one detailed in this article. Settings that Trigger Encryption There are four settings that control how SafeSend should trigger encryption. TriggerEncryp...

The Forbidden Lists and Forbidden Recipients features in SafeSend allow administrators to limit which distribution lists or specific recipients their users are permitted to send emails to. For a more in-depth explanation about all of the settings for the SafeSend PC Add-in, refer to Related Articles.  Forbidden Lists The ForbiddenLists setting preve...

Browsing Tracks lets you review the browsing and tracking records (also known as cookies) found during the last scan. Browsing Tracks Browsing Tracks lets you review the browsing and tracking records (also known as cookies) found during the last scan. Deleting any found records is as easy as selecting the browser's checkbox and clicking Delete. VIPR...

Update Table of Contents Configure User Control Settings for Firewall  Configure Basic Firewall Protection  Configure Firewall Application Exceptions  Configure Network Exceptions  Configure Advanced Exceptions  Configure Intrusion Detection System (IDS) Rules  Configure Trusted Zones  Configure Advanced Firewall Protection Settings  Add Allowed Cod...

By adding a scheduled Custom Scan, VIPRE will scan specific areas of your Mac on a daily or weekly time that you choose. Scheduled scans are a reliable way to automatically perform recurring checkups on your Mac. This ensures that you are protected from threats. By default VIPRE will run both a scheduled Quick Scan and scheduled Full Scan to keep yo...

When VIPRE completes a manual scan, it displays a manual Scan Report – a summary of the threats found, and information on each threat. Here you can choose how to handle each potential threat that was found. What do the Scan Report actions do? After you click Quick Scan, Full Scan, or Custom Scan, VIPRE will display a Scan Report if it finds any thre...

The Help tab in VIPRE Endpoint Detection & Response provides links to product documentation, assistance with migrating to VIPRE EDR, and other ways to customize and maximize your EDR experience.  Choose a topic below to get started. Documentation Getting started with VIPRE EDR has never been easier, with links to online documentation and first s...

Product release information for VIPRE Cloud Agent 10.1.7343 released on September 19, 2018.Bugs Fixed VPBAGENT-3641 - After upgrading the VIPRE Agent, some endpoints might display a message stating the "Trial Has Expired"...

The Usage screen provides a billing-oriented look at active devices for customer sites over time. From the main panel, select Usage The Usage screen defaults to the Billed Sites selection. Review the site summary numbers at the top of the screen; we have Total Sites, Number of Active Sites, and the Peak Count. Compare this information to the site da...

This beta is no longer active. Welcome and thank you for participating in the VIPRE SafeSend v5.0 beta program! We're excited to have you get to know our add-ins for both Windows and the web. As a beta-tester, you're helping us make sure the latest version of SafeSend works as intended. What's New Here is where you'll find some product information a...

What VIPRE looks like, and how it downloads data the first time you launch it. Automatic Threat Definitions Download The first time VIPRE starts, it will download and install Threat Definitions to protect you from the latest threats. This process is automatic and usually takes a minute or two, depending on your connection speed. After this first dow...

Once VIPRE is installed, you'll want to run an initial scan to ensure your Mac is free from viruses and malware. Why run a Quick Scan? A manual Quick Scan is the fastest and easiest way to check your Mac for potentially dangerous apps and malicious content. Run a manual Quick Scan Click Scan Now, then click Quick Scan VIPRE will scan your Mac for po...

Release information for VIPRE Email Security - Server Edition version 10.3. Released on February 7, 2019. Release information Product: VIPRE Email Security - Server Edition Version: 10.3 Released: February 7, 2019 Note:  VIPRE Email Security for Exchange 2000/2003 will not receive this update. This release rolls up changes from the 10.1 and 10.2 ser...

Release information for VIPRE Site Manager, released on February 9, 2022. Important 02/17/2022: Vulnerability and Patch Management is now available globally! What's New VIPRE is pleased to announce a major new paid add-on for VIPRE Endpoint Security delivered via VIPRE Site Manager which brings third-party application patching and vulnerability mana...

With DNS Protection, whenever any program on your computer needs to look up a hostname, VIPRE intercepts the request to make sure it's safe. Here we walk you through enabling this feature. Enable DNS Protection In VIPRE Endpoint Security: Locate and double-click the appropriate policy from the Site Navigator on the left side A window called Policy P...

Update Table of Contents I have not upgraded to macOS 11 yet. Should I? I've already upgraded to macOS 11. What now? How will I know when the new version of VIPRE is available? I still have questions. What should I do? Recently, on November 12, 2020, Apple released macOS 11 Big Sur that includes security restrictions that VIPRE isn't compatible with...

Vulnerabilities, in this case, refer to a list of publicly known security flaws called CVE (Common Vulnerabilities and Exposures) identifiers. This list shows you the severity of the vulnerability and which applications are affected by that vulnerability, among other bits of helpful information.  On the left-side panel, under Investigate, select Vul...

Forgot password or need to reset a user's password for them? This article will step you through the options for resetting a password. How to change a user's password As an admin, you can change any user's password. Analysts can only change their own passwords, and may do so using the reset password feature on the login page. Change password through ...

VIPRE is pleased to announce release 2.5 of VIPRE Threat IQ Cloud. This release makes substantial changes to the backend but is not expected to have very visible changes to customers. What's New This release has delivered the following changes: Relocation of Threat IQ services to a more distributed, scalable environment Improvements to the blacklist...

If you don’t choose an action for items in quarantine, they will eventually be deleted. In VIPRE's Preferences, you can decide how long Quarantine items remain before they're deleted. Why are Quarantine items automatically deleted? VIPRE's Quarantine acts as a catch-all for threats that are not handled otherwise. In order to keep you safe, quarantin...

Product release information for VIPRE Endpoint Security Cloud Console version 1.8.1, released on September 23, 2021. What's New This hotfix for VIPRE Endpoint Security Cloud Console v1.8.1 fixes several known issues found below. System Requirements Product or Component Minimum Requirement Web-based Console We support the latest release of the follow...

This article explains how to manually download definitions for the VIPRE Business Agent as part of Endpoint Cloud and Endpoint Server.  Update VIPRE Business Threat Definitions Should the need arise, an Agent's definition files can be manually updated.  Depending on the version of VIPRE Business that you have installed, the steps to manually update ...

The Reseller API (also known as the v2 API) is primarily used to create and manage users. You will most likely use this to integrate with your own web signup pages and billing systems. Full documentation for the API can be found at https://docs.wlvpn.com/. This interface allows you to create, suspend or close user accounts or to change their setting...

The most frequently asked questions for VIPRE SafeSend end-users are presented below. What happens if I compose an email that includes both internal and external recipients? The SafeSend pop-up window will only include any external recipients in your email. How do I remove a recipient from a message? You will need to close the SafeSend pop-up window...

Learn about the features included with VIPRE Android Security with this overview. Account Privacy Find out if your sensitive information has been exposed as a result of a data breach with the Account Privacy feature in VIPRE Android Security. After validation, the privacy status of your account is displayed. Rechecks will run automatically but you c...

VIPRE Identity Shield 2019 is designed for simplicity and ease of use. How does VIPRE Identity Shield 2019 Work? VIPRE Identity Shield 2019 is designed for simplicity and ease of use. All you need to do is start the application, do a quick scan, and then allow it to clear away the records and digital footprints that you choose. That’s it! Check out ...

VIPRE highly recommends informing your end users that you have upgraded their email service with VIPRE Email Security. Please feel free to use the template below when communicating with your users.   By providing your end users with information about how to log in to VIPRE Email Security on their own they can manage their own email archives, quarant...

Set up rich, detailed email notifications to provide automated, summarized digests about your customer sites and product usage. Automated Email Notifications You can set up daily or weekly summaries to track site and device health, ranging from a single site to your entire architecture. Or, track active device usage at your preferred frequency throu...

Choose if application updates are handled automatically. Enter proxy server settings which affect updates and definitions downloads. Application updates When updates to the VIPRE application are released, you can choose to have VIPRE automatically update itself; or just display a notification so that you can manually choose when to update. A sample ...

VIPRE Endpoint Detection & Response stops and quarantines malicious items that are detected.  The quarantined items then need to be investigated. If they are found to be malicious, they should be deleted. On occasion, an item may have been placed in quarantine because it looked suspicious or behaved in a suspicious manner but upon investigation,...

This article steps you through adding your business logo on the console and login screen.Log in to https://email.myvipre.com using your credentials. Once logging in, you should be at the VIPRE Distributor level. Select your branding On the main menu, select Service Settings to expand it, then click Branding. Upload your custom branding graphics as f...

Details on the information displayed on the About screen. What information is shown on the About screen? On the About screen, you can see The current application version of VIPRE. This can change when VIPRE performs an application update. See Adjust application updates. The version of VIPRE Threat Definitions currently in use. Threat Definitions upd...

Decision Tree Activate your Trial of VIPRE Site Manager Accessing your free trial couldn't be easier. Follow these steps to get started with VIPRE Site Manager today! Sign Up for the Trial For simplicity's sake, all VIPRE Site Manager accounts begin with a free, fully-functional trial product. We want you to test drive the product, put it through it...

VIPRE Endpoint Detection & Response allows you to edit your profile information and set up two-factor authentication. Edit Profile Within VIPRE EDR console, click on Setup > Profile You can edit the following text fields: First Name Last Name Phone Number Click the Update Profile button Enable Two-Factor Authentication (2FA) You can also enab...

Product release information for VIPRE Cloud Console released on December 12, 2017. What's new Administrators now have the ability to rename their VIPRE Cloud site The Help tab has been updated with links to the VIPRE Success portal (Documentation) and VIPRE Business Support (Live Chat, Forums, contact information) In a policy's agent settings, you c...

Scheduled scans are a reliable way to automatically perform recurring checkups on your Mac to ensure that you are protected from threats. You can select a daily or weekly schedule for VIPRE to automatically run a scan. Why use scheduled scans? You can tell VIPRE to run scheduled scans automatically on a day and time you prefer. This flexibility allo...

A high-level overview of the Dashboard's major areas and functions. We also explain which sections are historical vs. real-time data, and how to know immediate action is needed. Front and center in VIPRE Cloud, and the first screen you see when you log in, is the Dashboard. The Dashboard is a one-stop shop to get a quick picture of the overall secur...

In the event a VIPRE Business Console is installed on a network without internet access, a Bypass Key can be created by support. This key is able to register the offline Console and ensure all functions requiring an active license remain in effect.  If a Bypass Key has not yet been created, please Contact Support with the following information ready...

This article explains how to retrieve the PIN code that you set in your VIPRE Android Security app. Retrieving VIPRE Android Security's PIN code 1. Access the VIPRE Security Center 2. Select the 3 horizontal lines in the upper-left corner of the screen, and select My Devices 3. Select the desired device card, then tap the 3 vertical dots in the uppe...

VIPRE Email Security Cloud delivers unparalleled protection from advanced email threats and accidental or malicious data leakage via email. Our add-on solutions provide an additional, multi-layered approach to keep businesses safe. And now, this integration with ConnectWise® Manage makes onboarding, company mapping, and billing easy for MSPs to sell...

Product release information for VIPRE Cloud Agent 10.1.7359 released on January 8, 2019. Bugs fixed VPBAGENT-3646 - VIPRE definitions do not fully update after a few days VPBAGENT-3656 - Outlook 2016 users with VIPRE Email Protection enabled may experience email messages with a blank email body VPBAGENT-3958 - After the VIPRE Agent starts up, the SB...

With VIPRE Email Security Integration, mapping VIPRE Email Security companies with ConnectWise Manage companies allows you to bind agreements. Agreement Configuration    In the VIPRE Customer  input box, start typing to search for any agreements associated with each company. The Agreement drop-down displays the agreement name for each company that i...

This article includes instructions to download and install the VIPRE Endpoint Migrator tool. A link to the tool is included below. Prerequisites Before installing VIPRE Endpoint Migrator, ensure you have selected a target system that meets the prerequisites for installing and running the Migrator. To download and install VIPRE Endpoint Migrator Down...

Learn what exclusions are and why it is important to have them. Understand how exclusions are handled with VIPRE. Includes recommendations on how to determine what exclusions you may need in your environment. What exclusions are and why have them Exclusions are lists of items such as files, domains, and processes that VIPRE should ignore; in essence...

Update Table of Contents What is a Private Endpoint? Deploying Private Endpoints Step 1: Set up a VM (Virtual Machine) Step 2: Configure Encrypt.team to Use the New Private Endpoint Step 3: Deploy the Private Endpoint Service to the Virtual Machine Step 4: Configure Organization Resources for Private Endpoint Access What is a Private Endpoint? A Pri...

Product release information for VIPRE Advanced Security for Home - Windows Edition, released on February 19, 2020. This release is version 11.0.5.203What's New Protection enhancements - This service release includes enhanced support for the newest versions of the Windows 10 operating system. Our cloud-based Advanced Active Protection engine, which u...

 See below for instructions to reset the password for your team manager account. Navigate to https://app.encrypt.team/accounts/pw/forgot/ Enter the email address associated with your account Click Send Link Check your email and look for an email from noreply@encrypt.team with the subject Forgot something? Click the link in the email and enter your n...

Guidance on performing an inventory of your current devices, as well as identifying policies and exclusions throughout your site. Part of the process of implementing VIPRE is to determine which systems within the target environment need to be protected. Generally speaking, VIPRE recommends that you protect any and all systems that are on any sort of...

Perform device inventory, identify and convert custom settings, policies, exclusions, and all other pre-execution work. Decision Tree Take Inventory of Endpoints and Policy Settings Guidance on performing an inventory of your current devices, as well as identifying policies and exclusions throughout your site. Part of the process of implementing VIP...

Product release information for VIPRE Endpoint Security Cloud Console v1.5.0, released April 14, 2020. What's New Over the past few years, we've made many significant improvements to our core file- and process-based detection engines in the Windows agent to the point where we are now consistently scoring exceptionally well in independent antivirus (...

Update Table of Contents How to provision your site Step 1: The Welcome to VIPRE Cloud email Step 2: Provision your VIPRE Cloud instance Step 3: You're done! Additional information  Troubleshooting your site set up Where do I enter my license key? What's Next? How to provision your site Provisioning your VIPRE Cloud site is a very streamlined proces...

  The Microsoft Azure AD integration with VIPRE Email Security Cloud allows for custom filters. Refer to Related Articles for full details on how to configure and manage the Azure AD integration. Supported Custom Filters Custom Filters are only applied to syncs of users. Groups are not included. startsWith endsWith eq (equals) ne (not equals) and or...

Part of ensuring the security health of your environment is to make sure all agents are maintained and healthy. In this article, we explain what areas agent health encompasses and why they are important. What is agent health? In order for VIPRE Cloud to perform at it's best, the following should be true: the agent software on each endpoint device is...

Once the VIPRE Plugin is installed, you can script automated services to act upon your VIPRE sites. Scripting automated services The VIPRE Plugin provides basic tools to complete a number of tasks, from running scans to installing agents. However, that is not all it is intended to do; it's intended to provide an environment through which custom scri...

Add exclusions to keep files, paths, folders, domains, or processes from being scanned for threats. This article will step you through how to create an exclusion list and define an exclusion. An exclusion is added to a custom exclusion list. You can add an exclusion to a new or existing list but you cannot modify the VIPRE Known lists. Each list is ...

Login and navigation tips for the ConnectWise Automate and VIPRE Plugin interface. Access VIPRE Plugin The VIPRE Plugin can be accessed either through ConnectWise VIPRE tabs or the separate VIPRE Dashboard. To access using  VIPRE tabs through ConnectWise Automate Control Center Launch the ConnectWise Control Center Open a Client, Location, Group, or...

This article will help you identify existing policy, exclusion, and system settings from VIPRE Cloud. Policy Settings in VIPRE Cloud In VIPRE Cloud, there are three distinct types of configuration settings: site settings, endpoint policies, and exclusions. Review Configuration Settings Log in to your VIPRE Cloud site Select System > Settings and ...

Product release information for the VIPRE Plugin for ConnectWise Automate version 3.3, released on May 2, 2019 Supported environments This version of the VIPRE Plugin supports the following environments     LabTech / ConnectWise Automate 12 and higher     LabTech / ConnectWise Automate 11 and higher     VIPRE Site Manager     VIPRE Endpoint Security...

Post-Migration, these are all the steps you can take to verify that your endpoints, settings, policies, and exclusions have all properly been migrated to VIPRE Cloud. At this point in the migration process, you have  Set up VIPRE Cloud Migrated your policies, exclusions, and other settings Deployed VIPRE Cloud agents to your endpoint devices The mig...

Email Alerts are email messages sent by the VIPRE Site Service to recipients that you enter. Configure Email Alerts for Agent events, including: Scanning Active Protection Email Protection Patch Management (VIPRE Premium or Endpoint Security).  Email alerts are configured at the policy level. Email Alerts from Scanning Ensure that the Site's Email S...

Release Notes for VIPRE Plugin for Connectwise Automate version 3.6 released on September 23, 2020. What's New In this latest release, one of our most commonly asked-for features for VIPRE Site Manager (VSM) is to add a concept of global policies to make managing many clients easier. A while back, we added global exclusions; now, we've added a globa...

This article walks you through adding connections to both Endpoint Server (on-prem) and Endpoint Cloud (both managed and individual) sites. Connection types There are three types of VIPRE sites to which you can add connections through the Plugin VIPRE Endpoint Security - Server Edition (Endpoint Server) VIPRE Endpoint Security - Cloud Edition - (End...

Update Table of Contents Considerations when moving to VIPRE Cloud VIPRE Cloud benefits Considerations for migration A review of the pros and cons when migrating to VIPRE Cloud from VIPRE Server. Considerations when moving to VIPRE Cloud If you are currently using VIPRE Endpoint Security - Server Edition or any other server-based on-premise editions...

What threat response entails, and how VIPRE Cloud can bolster your defenses against different types of threats. It also gives direction on where to begin investigating when threats do occur. Monitoring Threats VIPRE provides a couple of handy ways to alert you to newly-discovered threats: you can look for them in our dashboard or you can have threat...

Product release information for VIPRE Endpoint Migrator version 2.4 on December 16, 2021. What's New The latest version of VIPRE Endpoint Migrator is now aware of VIPRE Site Manager policies.  Agent migration will now assign migrated agents to policies depending, first, on if there is a VIPRE Site Manager policy with the same name. If not, it will t...

You can use Exclusions to allow certain Web sites that are blocked by Web/DNS Protection. Info Please note, anything added to Exclusion Lists may take up to five minutes to propagate through the system. This means websites may still be blocked for five minutes until the entire system knows it's allowed to pass through. In the blue left-side menu, un...

VIPRE Encrypt.team is a VPN that is designed to protect you from security and privacy threats while using laptops and other mobile devices on untrusted or public networks (e.g., coffee shops, hotels, airports, etc). If you need to download and install Encrypt.team, this is the place to start. Select an Operating System below to get started. Windows ...

Product release information for VIPRE Endpoint Server patch, released on October 7, 2021. What's New This patch fixes a known issue with the previous version of the webserver failing vulnerability tests. This update to the webserver will be pushed out automatically over the next 24 hours with no additional action needed. Fixed in this Version VIPREB...

Once agents are deployed to your endpoints devices, you can manage scans, quarantine, and basic actions from the VIPRE Plugin. Manage protected devices While the ConnectWise UI allows for multiple device and site maintenance, the real strength in the VIPRE Plugin ties into leveraging the ConnectWise monitoring and automation functionality. However, ...

A recommended list of steps for end-to-end VIPRE implementation in your business. When planning a VIPRE implementation, there are many paths to success: the methodology you use for one project may be very different than you use for another. Generally speaking, most VIPRE implementation issues are easily resolved with a little troubleshooting, but pl...

The System Settings screen is where you set your timezone, choose a length of time before devices are considered disconnected or outdated, and select whether agent updates are auto-approved. The Settings page in the System tab enables you to adjust Timezone - Selecting your local time zone affects scheduled events in VIPRE Cloud, such as timed notif...

Individual VIPRE agents and proxy update hosts must be able to access specific VIPRE content servers to download updates properly. This article lists all hosts, IP addresses, and file types which should be accessible from your agent or proxy devices. Any device that needs to download VIPRE agent updates (such as your agents, or a proxy host) should ...

Product release information for VIPRE Update Proxy version 1.1, released on September 08, 2022.  What's New This update to the VIPRE Update Proxy includes:  An updated version of nginx An improved and more secure nginx configuration The ability to run under lower account access Download VIPRE Update Proxy...

A very brief description of how simple it is to set up VIPRE Cloud. Setting up VIPRE Cloud's console is very easy; you just select a site name and set a password for the main admin account. This process is fully documented in our online Set up your site documentation, along with other topics such as creating accounts for anyone on your team who will...

A real-time demo of migration from VIPRE Server to VIPRE Cloud. Real-time demo In the video below, let us walks you through an Endpoint Migrator demonstration in approximately five minutes. Your browser does not support HTML5 video....

VIPRE Cloud works a bit differently than VIPRE Small Office. In this article, we explain some of the key differences. Control VIPRE on all of your office computers VIPRE Small Office protects your office computers using a separate copy of VIPRE that is installed on each computer. Each of these VIPRE installs (called Agents) run independently of each...

Scheduled policy-based application scans and automatic updates with VIPRE's Vulnerability and Patch Management. In the blue left-side menu, under Manage, click on Policies Select the desired policy by clicking on its name Under Summary, click on Patching Click to Enable Application Scanning Enabling this will allow for automatic application updates ...

If VIPRE Customer Support has provided a build code, this article will walk you through how to retrieve a custom build of the VIPRE agent. On the left-side blue menu, under SETUP, select Deploy Agents On the right side of the window, under Retrieve Custom Build, click the button that says Enter Build Code Enter the build code that was provided to yo...

VIPRE Cloud devices can be “renamed” with an alias in place of the hostname, so you can easily identify a device on-screen and in email digests. What are aliases? Device hostnames can be complex or not very descriptive. Assigning an alias to a device enables you to name the device whatever you like. This makes it much simpler to quickly identify or ...

Update Table of Contents What's New   Special Instructions System Requirements Known Issues and Workarounds Product release information for VIPRE Endpoint Security Android Agent version 3.0.2.61 released on July 27, 2020. What's New   We understand that VIPRE Endpoint Security Server's Android agent is an integral part of your overall endpoint prote...

VIPRE includes Gaming Mode, which prevents VIPRE from running any resource-intensive background activity, such as file scans, patch scans, or update operations, so video games. or any other resource-heavy application, you may be using can use as many resources as necessary to provide an optimal experience. Gaming Mode Default Settings Configure Gami...

Install instructions for both beta versions and release candidate versions of the VIPRE Plugin. To add the VIPRE Plugin to ConnectWise Automate, you must first install the VIPRE Plugin from the ConnectWise Solution Center, which is launched from the Control Center.  Note: The Control Center must be started as an Administrator in order to open the So...

After creating a custom installer, you then deploy VIPRE Cloud agents to your endpoint devices, overwriting your existing VIPRE Server agents. Now that we have created a custom agent installer, we're ready to deploy the installer to our endpoint devices. Step 1: Distribute the custom installer to your endpoints To continue with deployment, distribut...

This article explains how to display a list of systems currently protected by VIPRE Cloud. This list can be used as a starting point for reviewing all systems you wish to migrate. To retrieve a list of endpoints currently protected by VIPRE Cloud Log in to your VIPRE Cloud site Select Devices and review the list What's Next Review other systems, pol...

As part of preparation for migration, you should take a software inventory with the goal of identifying potential conflicts and creating a list of critical applications to test. Recommended steps Review and identify any existing anti-malware/anti-virus, anti-spam, or other endpoint protection products that are installed on targeted endpoints. Captur...

Release notes for VIPRE Plugin for Connectwise Automate released on April 14, 2020. What's New This service release (version 3.5.2.1) includes the following enhancements and bug fixes. Unprotected Computers Grid Several new columns have been added to the Unprotected Computers Grid. INSTALL STEP - A new column that shows the current install step when...

To maintain the health of your devices, set up scheduled scans. Quick scans and full scans should be part of your regular scan schedule. Verify the appropriate scanning schedule options for device groups are properly configured. You can view or edit the scanning schedule options for a device group or an individual device as described in this topic. ...

Update Table of Contents Activate Post-Scan Options via Console Activate Post-Scan Options via VIPRE Business Agent VIPRE Server has the capability to send a command to computers once it's done with a scan, whether it is a full scan, a quick scan, or a custom scan. Activate Post-Scan Options via Console Right-click on the desired policy and select P...

Product release information for the VIPRE Plugin for ConnectWise Automate version 3.1.3.1, released on August 22, 2018. Supported Environments This version of the VIPRE Plugin is certified to work with the following environments LabTech / ConnectWise Automate 12 (patch 7) LabTech / ConnectWise Automate 11 (patch 19) VIPRE Endpoint Security - Cloud E...

To benefit from all the features and full performance of VIPRE Endpoint Security Server, it is recommended to register the product immediately after installation. A license key is required for every site you are going to manage.  Purchase Endpoint Server from Trial Version If you have installed a trial and are ready to purchase, start here. If you h...

Product release information for Endpoint Server v12.2 Beta 2 on March 19, 2021. Click here to download the beta version of VIPRE Endpoint Server v12.2.    What's New Following on the heels of our last major agent update, which brought the DNS Protection engine and new browser plugins, we are now releasing v12.2. This new version significantly expand...

VIPRE Cloud works a bit differently than VIPRE Small Office. In this article, we explain some of the key differences. Control VIPRE on all of your office computers VIPRE Small Office protects your office computers using a separate copy of VIPRE that is installed on each computer. Each of these VIPRE installs (called Agents) run independently of each...

Choose the appropriate tier of service below to see which courses are included.   SAT Essentials VIPRE SAT (Security Awareness Training) Essentials is a turnkey learning program that allows resource-conscious organizations to deliver highly effective training. Courses include: S-190-CQ-01-EN: CyQ™ Assessment CyQ™ is a diagnostic tool organizations a...

Category ID Category Name Description 44092 Email Nasties Domains associated with advertising companies that run HTML email advertising campaigns. These ad-oriented HTML emails may make use of web bugs, scripting, and rich media content, as well as various tracking technologies to record and measure impressions and responses to ad campaigns. Also in...

A reference for all VIPRE SafeSend PC Add-in settings, including a description of their purpose and valid options for each one.  If you need to localize the user interface, you'll find a list of all UI string variables here as well Important Information Please refer to Related Articles for direct links to other processes pertinent to the one detaile...

Release information for VIPRE Email Security Cloud add-on, Link Isolation, released in the Nordics on December 09, 2021 and internationally on January 18, 2022. What's New VIPRE is pleased to announce the global release of a new advanced add-on for Email Security, VIPRE Email Link Isolation, built on the foundation of the existing Phishing Protectio...

Update Table of Contents Migration from VIPRE Server Migration from another AV product I have not yet purchased VIPRE Cloud Start here for Information on migrating from a previous VIPRE Server product, or from another AV product, to VIPRE Endpoint Cloud. VIPRE Cloud fully supports migrating Windows-based endpoints and settings from another instance ...

Product release information for Endpoint Server v12.2 Beta 3 on April 29, 2021. Click here to download the beta version of VIPRE Endpoint Server v12.2.   What's New Following on the heels of our last major agent update, which brought the DNS Protection engine and new browser plugins, we are now releasing v12.2. This new version significantly expands...

Here we walk you through adding primary or add-on packages to your customer accounts. Adding Packages Log in to the portal at https://email.myvipre.com and click on Billing in the left-side menu Confirm that you have the ability to add the desired package by locating it in the presented list If the package you need to add to your customer does not a...

This FAQ article applies to SafeSend version 4.4. Proof of Concept and Purchasing Is SafeSend available as a trial? Yes, we offer a 14-day proof-of-concept (PoC) trial. When exactly does the PoC trial period start? The PoC period starts the first time a user launches Outlook after the SafeSend PoC has been installed. It does not start from the recip...

There may be occasions when the VIPRE Android Agent cannot be downloaded from the Google Play app store for any number of different reasons. Here we'll walk you through how to sideload the agent onto your Android device. What is sideloading? Sideloading is the act of installing an application package (APK) that you've downloaded from somewhere other...

System requirements for VIPRE Endpoint Server. Product or Component System Requirements Management Console (VSS) OPERATING SYSTEMS Windows Server 2019 (excluding Server Core) Windows Server 2016 (excluding Server Core) Windows Server 2012 (excluding Server Core) Windows Server 2008 SP2 or R2 (excluding Server Core) Windows 10 (32- & 64-bit, all ...

Product release information for SafeSend v4.5 released by VIPRE on January 30, 2020.What's New Generic installer allows upgrades of customized installation Most existing settings customizations are retained Allow current in-memory settings to be stored to a customized .msi installer for easy deployment Trials can be extended to a specific date witho...

No matter which operating system you use with VIPRE Encrypt.team, the auto-secure feature is designed to keep you safe. What is Auto-Secure? Encrypt.team can automatically secure your connection to untrusted networks so you don't have to even think about it. And when it can't automatically secure your connection, it will block all access to the Inte...

Product release information for VIPRE Endpoint Security Cloud Console & Agent version 1.6.1 on September 09, 2020. What's New This latest release of VIPRE Endpoint Security Cloud version 1.6.1  is a feature + robustness release that adds uninstall password protection to VIPRE Cloud. This release also includes a whole bunch of robustness features...

With so many common household items and medical devices now having access to the Internet, hackers no longer work solely in a virtual world. They can affect our everyday activities and, in some cases, our very lives.  Your browser does not support HTML5 video. This video is an example of the kind of micro-learning courses end-users will experience....

If you don’t choose an action for items in the Scan History, they will eventually be deleted. In VIPRE's Preferences, you can decide how long Scan History items remain before they're deleted. Why are Scan History items automatically deleted? To reduce disk space and keep the history manageable, items in Scan History are removed after a defined amoun...

If you're visiting this page, it's likely because you have received a notification from the Google Play Store that your VIPRE Mobile Security subscription has been cancelled. That is because, as previously announced in January 2020, VIPRE Mobile Security is now retired. We are proud of what we were able to accomplish with that product, and, in keepi...

Advanced Active Protection is a real-time method for detecting malware. It sits quietly in the background as you work or browse the Internet, constantly monitoring files that are executed (run), without causing noticeable strain to your computer system. Important Information When using Advanced Active Protection, ensure that there is no other real-t...

VIPRE's Active Protection maintains real-time scanning of your Mac, to identify malicious apps and files as they are transferred or opened. This article shows how to enable or disable Active Protection. Active Protection vs. performance Active Protection is essential to keeping your Mac protected from current threats, though it may consume some syst...

On occasion, it may be necessary to uninstall your VIPRE Endpoint Security Cloud Mac Agent before doing an upgrade to the latest version.  Open the Applications folder Select Utilities Double-click Terminal In the Terminal app, type the following and press Enter on your keyboard: sudo /Library/Vipre/Agent/uninst.sh Enter your password and press Ente...

VIPRE will display Threat Intercepted alerts when it detects potential threats happening on your Mac, and ask you how to proceed. This article explains what the alerts mean, and your different options for handling them. What are these alerts? By default, VIPRE will display a Threat Intercepted alert when it detects potential threats happening on you...

Product release information for VIPRE Endpoint Server Agent version 11.0.7637 Hotfix released on October 15, 2020.  Important Note This hotfix is for NEW INSTALLATIONS only. If you have existing agents on version 11 then you will have already received the fix for this issue as part of Definition Update 87462. What's New Older versions of the Transpo...

Learn what policies are and their role in protecting your endpoints. Get an overview of the policies available when starting out. Includes information on settings groups, device groups, and policy assignment for new agents. What is a policy? Simply put, a policy is a group of settings that controls the behavior of the VIPRE agent on each device. All...

The table below compares the features of all versions of VIPRE's Endpoint Security product line. Feature Endpoint Security Server Endpoint Security Cloud (ESC) Endpoint Detection & Response (EDR) Early Blocking DNS Protection n/a n/a n/a Enhanced DNS Protection ✔ ✔ ✔ Web Access Control n/a ✔ ✔ Malicious URL Blocking ✔ ✔ ✔ Malicious Content Block...

Optimize the settings for Internet Shield VPN by VIPRE on your Android mobile device.Startup The Startup section allows you to change the startup behavior of Internet Shield VPN.  Launch Application after Device Start-up This setting allows you to set Internet Shield VPN to start up automatically when you start up your device. To enable, move the sl...

Uninstall SafeSend on individual computers or using Group Policy.Uninstall on Individual PCs If your SafeSend deployment is based on individual computers: In Windows, open Control Panel. Under Programs, select Uninstall a program. Locate SafeSend and select Uninstall. Uninstall using GPO If your SafeSend deployment was done using Group Policy: Navig...

Product release information for the VIPRE Plugin for ConnectWise Automate version 3.4.1.2, release date Oct 30, 2019 What's New This hotfix resolves the following bug. LABTECH-797 - Agent sync might fail for large sites that have a substantial quarantine history, slow network connection, many agents, or some combination of these factors.  Supported ...

Product release information for VIPRE Identity Shield, released on October 24, 2018. VIPRE Identity Shield keeps your private details out of the bad guys’ hands with the ultimate privacy maintenance software! It scans your computer for exposed personal information that can endanger your identity, allowing you to see the details and clean your system...

  Microsoft Azure AD (Active Directory) is a cloud-based identity and access management service that we've integrated with VIPRE Email Security Cloud allowing Email Cloud to sync user and group accounts that belong to your managed domain.  Important Only one directory service can be active and enabled at a time. For example, you can use either Azure...

The setup of VIPRE Email Security Cloud requires fundamental changes that need to be completed in a specific order. We’ve outlined these changes in the guided path below.  Decision Tree Set Password and Login Important Information You should have received an email that includes a variation of your email address, provided by VIPRE. Please have this e...

Congratulations on your purchase of VIPRE Android Security! From installation to initial setup, we're here to walk you through it every step of the way. Decision Tree Device Requirements A device running Android 5.0 (Lollipop) or higher An active internet connection or mobile data subscription VIPRE Recommends Please read the instructions below care...

Whitelist Types The Threat IQ whitelist contains a variety of domains that are non-malicious but may deliver content that could be annoying or risky - for example, hosting domains, advertising domains, etc. These whitelist domains are classified by type to aid you in filtering if desired. Type Definitions Type Description 1 White domain: the domain ...

Product release information for VIPRE Endpoint Security Cloud Console v2.0.0 and VIPRE Agent for Windows v12.3, released on February 09, 2022.   Important 02/17/2022: Vulnerability and Patch Management is now available globally! What's New The latest release of VIPRE Endpoint Security Cloud sees the introduction of Vulnerability and Patch Management...

Product release information for the VIPRE Plugin for ConnectWise Automate version 3.2.1.11, released on March 6, 2019Supported Environments  This version of the VIPRE Plugin supports the following environments LabTech / ConnectWise Automate 12 and higher LabTech / ConnectWise Automate 11 and higher VIPRE Site Manager VIPRE Endpoint Security - Cloud ...

VIPRE is pleased to announce the release of a brand new cloud-delivered Security Awareness Training product. The solution is sold in a number of different flavors to fit a variety of needs, all of which deliver assessments, training, and phishing simulations though an integrated learning path. Enterprise-class Content - VIPRE has partnered with a le...

Follow these instructions to install VIPRE Advanced Security using Firefox. Install steps using Mozilla Firefox Click here to download   VIPRE Advanced Security When prompted, click Save File When the download is done, click the blue arrow in the upper right hand corner of your browser A drop-down box will show the downloaded file. Click on the file...

Product release information for the VIPRE Plugin for ConnectWise Automate version 3.4, release date June 12, 2019 Supported Environments This version of the VIPRE Plugin supports the following environments     LabTech / ConnectWise Automate v12 and higher     LabTech / ConnectWise Automate v11 and higher     VIPRE Site Manager     VIPRE Endpoint Sec...

This article explains the different types of protocols that Internet Shield VPN offers. We offer several different VPN options. Below are some differences and caveats to using them that will help you decide which one is best for you. Different Connection Types (Protocols) Protocol / Connection Type Description Device / OS Availability PPTP(Point-to-...

You can reinstall SafeSend on individual computers or many computers by using Group Policy. Important Information Please refer to Related Articles for direct links to other processes pertinent to the one detailed in this article. Reinstall on Individual PCs To reinstall SafeSend on one PC Double-click on the installer package. Accept the End-user Li...

As ConnectWise Automate is a network-based device management system, it's a snap to identify unprotected endpoints and deploy VIPRE agents to them as needed. Unprotected devices on Server and Cloud ConnectWise Automate makes it easy to view unprotected devices across your entire network and deploy VIPRE to them as needed. The clear benefit is that w...

What is a VPN? A Virtual Private Network (VPN) is an Internet privacy and encryption tool that should be considered if safeguarding your data or online anonymity is important to you. Customers use our VPN service to secure their web connection and browser traffic, and in some cases gain temporary access to censored websites and services not otherwis...

Product release information for SafeSend v5.0 on November 04, 2021, updated December 13, 2021. Update 12/13/2021: SAFE-962 has now been resolved. 11/18/2021: Added a new known issue; see SAFE-962 under the Known Issues section below.   What's New For specific details, click on the tab for PC or Web add-in below. PC Add-in Data Loss Prevention Enhanc...

Step through how to delete user accounts.How to delete a user account When a user account is deleted, it is permanently removed. If an account is accidentally deleted, you may simply create a new account (using the same or different email address). To permanently delete a user Navigate to System > Users Under ACTIONS, click Delete User to permane...

This section displays messages for all users under this customer. Action Buttons  ●    Replay: This action will redeliver the message to the original recipient or another email address. Delivery to another email address is only available when this customer has permission to view that message's full body.● Release: This action will release a quaranti...

Product release information for VIPRE Privacy Shield v3.7, released on June 7, 2022. What's New The latest version of VIPRE Privacy Shield is a maintenance release, fixing a known issue that prevented cookies from being scanned or cleaned in certain web browsers. (See: Fixed in this Release below.) We've also updated the system requirements, adding ...

Product release information for VIPRE Identity Shield version 2.5.8, released on November 5, 2019.Product Information VIPRE Identity Shield keeps your private details out of the bad guys’ hands with the ultimate privacy maintenance software! It scans your computer for exposed personal information that can endanger your identity, allowing you to see ...

Here we walk you through enabling the Web Access Control add-on for VIPRE Endpoint Security Cloud. Configure Web Access Control From the Endpoint Security Cloud console, click on Policies and select the appropriate policy from the main window Choose Web Access Control on the second left-side menu In the main window, select the radio button next to E...

To find both Sales and Technical Support assistance for your geographical location, please visit https://www.vipre.com/contact/. Additional Resources If you want... Then you should... Tips, tricks, whitepapers, or other materials that will help you get the most out of your VIPRE product Check out our Resource Center for the latest and greatest infor...

When you are deploying VIPRE SafeSend throughout your organization for the first time, this content walks you through the process of using the Store Settings option to permanently save your settings and build a new .msi installer that's been explicitly customized for the needs of your organization. Helpful Information Other occasions when you may ne...

There are several things to consider when setting up Encrypt.team. Here, we'll walk you through all the steps and considerations to deploy Encrypt.team in your organization. Click the steps below to follow the guided path and set up your VPN team. Step 1 - Set Password Policy Before you do anything else, it's recommended that you set a strong passwo...

Follow these instructions to install VIPRE Advanced Security using Microsoft Edge. Install steps using Microsoft Edge Click here to d ownload  VIPRE Advanced Security When prompted, select Run When Windows User Account Control asks if you want to allow VIPRE to make changes to your PC, click Yes Enter your product key. Then, click Agree and Continue...

SafeSend has three different types of logging capabilities for auditing purposes. Here we'll walk through how to adjust the logging settings. Important Information Please refer to Related Articles for direct links to other processes pertinent to the one detailed in this article. If both SS_LoggingFileLogEnabled and SS_LoggingWindowsEventLogEnabled a...

Web/DNS Protection is a single tab within VIPRE Endpoint Security Cloud that allows you to have even more control by filtering DNS traffic and automatically blocking known malicious content. Here we'll walk you through how to work within each section. The Web/DNS tab within VIPRE Endpoint Cloud includes DNS Protection, Web Protection, Logging & ...

This beta is no longer active. Welcome and thank you for participating in the VIPRE SafeSend v4.6 beta program! We're excited to have you get to know our add-ins for both Windows and the web. As a beta-tester, you're helping us make sure the latest version of SafeSend works as intended. Still trying to decide if participating in the SafeSend v4.6 be...

This path steps you through creating a new customer account, branding, and finally full configuration. Decision Tree Step 1: Gather MX Records and Delivery Information You'll need the listed MX and IP information in order to completely set up your customer. Before You Begin In order to successfully provision your customer, you will need to know the ...

Most of our customers configure their internal sources of email—often internal mail servers and automated systems, print servers, web servers, etc.—to route outbound mail through VIPRE's mail relay servers. This approach has benefits due to the additional filtering and processing of outbound email. We are often the first to notice when individual cu...

While Attachment Sandboxing could be simplified as "an add-on that tests mail attachments in a sandbox," there are quite a few steps to accomplishing this task. This article breaks down all the steps from policy to end result. This table breaks down what occurs when either the default Sanboxing policy or a custom policy picks up attachments for proc...

Once a sandbox has finished analyzing an attachment, it generates a result and detailed sandbox logs. This article gives basic guidance on result levels and sandbox logs, so you can learn more about current and future malware encounters. Result levels The table below identifies how the sandbox classifies a file's result based on the activity it enco...

Learn more about Attachment Sandboxing step 1 of 3 In place of the default policy, you may use a custom policy to specify in much more detail which inbound messages and attachment types are processed by Attachment Sandboxing. Because the default policy for Sandboxing always takes precedence over a custom policy, you must first ensure the default San...

Product release information for VIPRE Android Security v11.0.1.6 released March 18, 2021. What's New We have fixed several bugs which will improve app performance. See below for full details. System Requirements A device running Android Lollipop v5.0 or higher An active connection to the Internet Fixed in this Release [VIPREANDR-2542] - Android app ...

Step through how to add and edit user accounts on VIPRE Endpoint Security Cloud; includes information on the user roles that are available. Managing user accounts VIPRE Cloud supports two user roles: analyst and admin. Analyst role - limited to deploy agents, investigate threats, manage quarantine. Includes ability to view policies and exclusions, b...

The Login Credentials screen shows usernames and passwords that VIPRE found stored in your web browsers during the last scan with VIPRE Privacy Shield (previously VIPRE Identity Shield). Login Credentials With the Login Credentials feature in VIPRE Privacy Shield, you can: Review a list of your stored logins Open selected items in your browser Delet...

You can customize the look and feel of VIPRE SafeSend by uploading a personalized logo. This optional step is a great way to integrate SafeSend with your organization seamlessly. Important Information This article is part of the SafeSend PC Add-in Deployment Guide, which includes all successive steps needed for a successful deployment. Please refer ...

The VIPRE quarantine is a safe, isolated storage space where VIPRE moves potential threats. You should review items in quarantine and delete, disinfect, or restore them; you can also add them to the Ignored Files list. What is the VIPRE quarantine? When VIPRE detects a threat, either through a scan or with Active Protection, one of the ways it can p...

Release notes for the VIPRE Cloud Agent release made available June 02, 2020 What's New   The VIPRE Endpoint Cloud Agent (v12.0.7874) addresses issues including some observed issues with network latency in very specific customer environments, better handling of URL whitelisting, and a couple of rare crashes under certain device and network loads. Sy...

Manage your VIPRE SafeSend PC Add-in settings by reviewing current settings or configuring new ones. Important Information Please refer to Related Articles for direct links to other processes pertinent to the one detailed in this article. Review current settings The current settings can be seen in the Add-in options dialog within Outlook (File > ...

Product release information for VIPRE Privacy Shield v3.6.8 on September 29, 2021, updated on November 18, 2021 and May 26, 2022. What's New The latest version of VIPRE Privacy Shield improves our Dark Web scanner with: a new search engine that reports more data breach information on your email addresses or passwords a redesigned user interface the ...

Even when your computer systems and networks have the appropriate security systems in place, cybercriminals called Phishers often adjust their techniques and attempt to hack the user instead. Phishers employ multiple techniques in order to trick their victims into providing the information they want. Your browser does not support HTML5 video. This v...

Congratulations on your purchase of VIPRE Endpoint+Email! To make life easier, we've compiled a list of all included products and documentation in one place for your convenience.  VIPRE products included in VIPRE Endpoint+Email are: VIPRE Email Security Cloud Guided Setup Product Documentation VIPRE Endpoint Security Cloud Guided Setup Product Docum...

Guided Setup of VIPRE Edge Defense. Included in this solution is VIPRE Email Security Cloud Advanced Threat Protection with Encryption add-on, SafeSend with Data Loss Prevention add-on, and Security Awareness Training for Edge. Select a topic below for step-by-step instructions:  Email Security Cloud Guided Setup of VIPRE Email Security Cloud The se...

When Upgrading or Migrating the VIPRE Endpoint Security Console, it is recommended to ensure a copy of the Database is saved should any issues occur that may cause corruption.  Info The type of Database being used (Internal  / External) can be found by: Opening Site Properties Choosing the A dvanced Settings tab Clicking Configure Backup DB Collecti...

Attachment Sandboxing uses a combination of rules and actions to send mail attachments to a sandbox for analysis. This article explains more about how the sandbox inspects files to provide an end result of No Risk Found, Suspect, or Malicious. What is a sandbox, exactly? VIPRE’s Attachment Sandboxing is an automated and dynamic malware analysis tool...

Prior to making any changes, back up the current database. Refer to Related Articles for details. Moving to an External SQL Database from an Internal Database: Select Site Properties in the VIPRE Console Go to Advanced Settings and select "Configure" Select the "Use a Microsoft SQL Database..." Option Provide the SQL server name, database name, Auth...

Product release information for VIPRE Android Security Hotfix v11.0.1.5 released on October 29, 2020. What's New A brand new Support area has been added to the menu including a list of Frequently Asked Questions where you might find the exact answers you've looking for VIPRE Android Security now supports Huawei Browser Support as part of the Web Pro...

Use these instructions to help you update to the latest version of SafeSend. PC Add-in Important Information When upgrading from version 4.4, your admin password and customized logo will need to be reset. Setting your logo Setting your admin password Download the latest version of the SafeSend PC add-in Customize as desired and store settings by cre...

Since billing is based on tenant site usage, it’s important to understand the data shown on the Sites page. From the VIPRE Site Manager panel, select Sites The Sites page displays an inventory of both billed and trial tenant sites. View this page for a quick overview of the status of your customers.  Pay special attention to sites with a 0 Total Dev...

VIPRE's Vulnerability and Patch Management engine allows VIPRE to support automatic updates to more products and improve the frequency of monitoring for recent software releases. There are two ways to manage the new Vulnerability and Patch Management options. Vulnerability Management Vulnerabilities, in this case, refer to a list of publicly known s...

VIPRE’s Email Protection safeguards your endpoint devices by keeping unwanted risks out of user inboxes. This article explains the different policy options available and helps you determine the best choices for your endpoints. How Email Protection works Email Protection puts you in control without requiring that you constantly review email communica...

There are several things that will need to be completed before you are able to deploy VIPRE Security Awareness Training.  What we need from you Sometimes it can be confusing to try to figure out what you need to do to get started. Here we eliminate that confusion and lay it all out as simply as possible. Company Name Customer Contact Name Customer E...

This article explains the benefits of using LDAP sync for user management and how to enable in Email Security. What is LDAP sync?  For ease of user management with Email Security, use Lightweight Directory Access Protocol (LDAP) Sync. User information that updates in LDAP will automatically replicate to VIPRE Email Security. This lets you continue t...

Product release information for VIPRE Email Security Cloud, released on July 28, 2022. What's New We're excited to announce the launch of VIPRE Labs - a new area within the VIPRE Email Security Cloud UI that is dedicated to previewing brand new features and functionality before incorporation into the product. It’s a two-way street; we benefit from t...

Optimize the settings for Internet Shield VPN by VIPRE on your Windows computer. General The General section allows you to change the overall behavior of Internet Shield VPN.  Language This setting allows you to choose which language Internet Shield VPN displays as well as the ability to enable speech feedback.  Language changes will be applied the ...

Web/DNS Protection is a single tab within VIPRE Endpoint Security Cloud that allows you to have even more control by filtering DNS traffic and automatically blocking known malicious content. What is DNS? All websites live on a server that has an associated IP address, which is used to navigate to a website, but IP addresses can be hard to remember. ...

Security awareness isn't just for customer-facing employees anymore. It's become increasingly important for Executives at a much higher level to be aware of the potential threats and not just make it possible to fight them financially but to actively advocate for awareness at every level in the organization.  Your browser does not support HTML5 vide...

To uninstall VIPRE Advanced Security on your Mac, you'll need to open the Terminal app. Open the Applications folder Select Utilities Double-click Terminal In the Terminal app, type the following and press Enter on your keyboard:     sudo /Library/Vipre/Agent/uninst.sh Enter your password and press Enter on your keyboard  VIPRE has now been uninstal...

Hello, VIPRE Partner! Follow the steps below to create your trial account. 1. Log into the Partner Portal Access the VIPRE Partner Portal at https://partners.vipre.com. Login with your partner credentials. If you need assistance with your partner login, contact us . 2. Click the Free Trial button In the VIPRE Site Manager banner of the home page, cl...

If you are new to SafeSend and setting it up for the first time, please stop here and navigate to our complete deployment guide. SafeSend PC add-in can be deployed to end-user PCs individually or using Group Policy, but whether you are planning to use SafeSend on just a couple of computers or in an Enterprise-wide deployment, the first step remains ...

Product release information for VIPRE Encrypt.team's initial launch on December 8, 2020.  What's New Welcome to the first official release of VIPRE Encrypt.team, our new business-class VPN. This new offering protects your team whether working from a single office or dispersed throughout the world. With VIPRE Encrypt.team, you can safely share inform...

This article explains how you can assign VIPRE sites to specific clients, either one at a time, or in bulk. You can also configure Automatic VIPRE Installation on a site basis or client basis. You can assign specific VIPRE sites to each of your ConnectWise Automate clients. Site and Client assignments can be handled from the Dashboard (for an overvi...

Web Access Control is an add-on only for VIPRE Endpoint Security Cloud that allows you to define policies around which types of websites the people in your organization are, or are not, allowed to visit. What Web Access Control Does Built on top of VIPRE's existing endpoint filtering of malicious websites, Web Access Control is a simple solution tha...

Create, edit, delete and change passwords for system users.VIPRE Site Manager supports two user roles: analyst and admin. To make changes to user accounts, you must be logged in as an admin. Add users Select System > Users > Add User Fill out the user information. A phone number is optional, but may be useful if you need to contact the user qu...

Product release information for VIPRE Cloud Agent 11.0.7627, released on April 2, 2019. Bugs Fixed in this Release The following bugs have been resolved with this release of the product. VPBAGENT-3981 - 16-bit commands issued on the command prompt cause a Virtual Device Driver error VPBAGENT-3777 - Outlook "flickers" several times when sending email...

User roles make it easier for VIPRE Site Manager to provide the features that each individual needs. By setting user roles appropriately, you can ensure that changes aren't made to critical systems, while allowing Administrators to make necessary settings changes to the product or customer sites. VIPRE Site Manager provides user roles for Admins and...

To keep your macOS system properly protected, Full Disk Access must be granted to VIPRE. Why VIPRE needs Full Disk Access As of macOS 10.14 Mojave, applications no longer have full access to all disk locations by default. Instead, Apple has given users the ability to decide if an application should have that access. For VIPRE, full disk access is ne...

This article explains how to manually download definitions for VIPRE Advanced Security for Home and VIPRE Antivirus Plus.  Update VIPRE Threat Definitions By default, VIPRE automatically checks for updated definitions every 30 minutes, assuming your computer is powered on and connected to the Internet.  In the event you do need to update your VIPRE ...

What are devices to VIPRE Cloud? A device, also known as an endpoint, is protected and managed by VIPRE. Examine the monitoring views and actions available for devices. Devices and how they relate to agents Devices, or endpoints, are protected by VIPRE with agent software. When first implementing VIPRE in your environment, the VIPRE agent software n...

Product release information for Endpoint Server v12.2 Beta on December 10, 2020. Click here to download the beta version of VIPRE Endpoint Server v12.2.    What's New Following on the heels of our last major agent update, which brought the DNS Protection engine and new browser plugins, we are now releasing v12.2. This new version significantly expan...

This Migration Guide provides detailed information on how to migrate an existing endpoint protection anti-malware solution to VIPRE Cloud. We also cover specifically migrating from VIPRE Endpoint Security - Server Edition, VIPRE Antivirus Business, and VIPRE Business Premium to one of our three VIPRE Cloud products (VIPRE Endpoint Security Cloud, VI...

Decision Tree There are several different options when migrating to VIPRE Endpoint Security Cloud. Please choose the option below that best describes your organization. I currently have VIPRE Endpoint Server or VIPRE Business I currently have VIPRE Small Office I currently have a non-VIPRE antivirus solution Add Button Getting Started with VIPRE End...

Product release information for Endpoint Server v12.2 June 15, 2021. Content updated on September 27, 2021. Update 09/27/2021: This week we are releasing an updated version of our Web Exploit browser extensions for Google Chrome, Microsoft Edge, and Mozilla Firefox. The updated extensions address bugs VPBAGENT-7803 and VPBAGENT-8001 - Web Exploit de...

Once you have obtained VIPRE Privacy Shield (previously VIPRE Identity Shield), these steps will walk you through the installation. Installation Please follow the steps below to install and register VIPRE Privacy Shield: Download VIPRE Privacy Shield by clicking here . If prompted by your browser, save the .exe file. Go to the location where you sav...

VIPRE product lifecycle listing end of support and end of life dates for all products. Lifecycle for Business Products Product Release Release Date General Support Ends Assisted Support Ends End of Life Replacement Product VIPRE Endpoint Detection & Response Jan 2023 Service Model N/A Service Model   VIPRE Endpoint Security Cloud Oct 2017 Servic...

Product release information for VIPRE Endpoint Security Cloud v1.7.7 and v1.8.0 and Business Agent for Windows v12.2 on July 08, 2021.  Delete Update 11/30/2021: VIPRE Windows Agent v12.2 and 12.3 now support Windows 11. What's New Important Information The latest version of our Windows agent is now generally available. Depending on auto-approve and...

date Table of Contents Bugs Fixed in this Release System Requirements Product release information for VIPRE Site Manager and Endpoint Security Cloud Console v1.7.6 on March 01, 2021. What's New The v1.7.6 release of VIPRE Endpoint Security Cloud and VIPRE Site Manager is a bug fix release. Descriptions of the bugs that have been fixed can be found b...

VIPRE Ultimate gives you the award-winning antivirus protection of VIPRE Advanced Security bundled with Internet Shield VPN and Privacy Shield to provide extra layers of protection while you’re online.  What's Included VIPRE Advanced Security for Home - Windows, Mac VIPRE Privacy Shield - Windows Internet Shield VPN by VIPRE - Windows, Mac, iOS, And...

VIPRE Cloud provides flexibility over the deployment of agent software updates, whether you want them automatically deployed to all of your endpoints, or prefer full manual control. In this article, we show you the options available and how to select the right amount of control for your needs. As a VIPRE Cloud administrator, you are responsible for ...

Update Table of Contents First things first: You are not yet protected! About agents and policies Choose to deploy agents or set up policies first Troubleshooting When you first use VIPRE Cloud you can choose to first deploy agents using default policies, or you can set up customized policies for use by your agents. This article explains these choic...

A visual guide to key areas of the VIPRE Cloud UI, with navigation tips and tricks. Interact with VIPRE Cloud The VIPRE Cloud user interface was designed to be easy to use and simple to understand. This article serves as a quick reference for new users, as well as a collection of tips and tricks to help make your threat exploration experience as smo...

Congratulations on your purchase of VIPRE Email 360! To make life easier, we've compiled a list of all included products and documentation in one place for your convenience. VIPRE products included in VIPRE Email 360 are: VIPRE Email Security Cloud Guided Setup Product Documentation VIPRE Email Attachment Sandboxing Configuration VIPRE Email Link Is...

VIPRE SafeSend is a Microsoft® Outlook® Add-In, which will alert you when you're sending an email to an external recipient. SafeSend automatically scans your outbound emails. At the Send prompt, the SafeSend pop-up window will present you with two options: Confirm all external recipients of the email and Review any attachments within the email.   PC...

VIPRE's Patch Management engine allows VIPRE to support automatic updates to third-party installed products and improve the frequency of monitoring for recent software releases. See below to find which applications are certified with our patch management engine. Certified Applications The following list of applications has been certified by our Soft...

VIPRE Email Advanced Threat Protection (ATP) brings the latest and best protection technology to the Email Security platform to protect against modern targeted zero-hour attacks. With new malware strains now being designed to bypass traditional signature-based protection, this additional layer is needed to block advanced threats in malicious attachm...

VIPRE Essentials provides you with the most important protection available to you while you're online. Whether you're shopping online or simply browsing the web, VIPRE Essentials manages the digital breadcrumbs your computer leaves behind to protect you and your online privacy.  What's Included If your computer is running... You will be able to use....

VIPRE SafeSend can prevent sensitive information from being sent out to the wrong client.  Important Information This article is part of the SafeSend PC Add-in Deployment Guide, which includes all successive steps needed for a successful deployment. Please refer to Related Articles for direct links to the deployment guide and other processes pertine...

During the integration setup, the Product Configuration tab allows you to map your VIPRE Email packages to ConnectWise® Manage Products. Create or Edit Products To create a product: Click Create Product to create a new Manage Product definition. To edit a product: Start typing to search through your already-defined Manage Products Click Edit Product...

Add a notification request to receive immediate email alerts when a threat is found in your environment. This article takes you through the steps to create the notification request. How to Create an Immediate Notification Request An email notification will be sent to all recipients as soon as VIPRE Cloud detects a threat that matches the alert crite...

Product release information for VIPRE Email Security Cloud on February 10, 2022. What's New VIPRE is always looking for ways to improve our products and services. In the latest Email Security update, we have added a new auto-scaling feature for our Attachment Sandboxing servers, employing both physical and Cloud servers to boost processing times, es...

Product release information for VIPRE Email Security Cloud, released on November 10, 2022. What's New We're excited to announce the launch of Email Analytics as part of VIPRE Email Security Cloud! Email Analytics is made up of two parts - Link Click Analysis and Threat Explorer.  Important Link Click Analysis requires the Link Isolation add-on or th...

To download and install VIPRE Email Security - Server Edition Download the Installer by clicking the download button below. VIPRE Email Security - Server Edition 10.3.1 (62 MB .exe file) Download Launch the installer by double-clicking on the downloaded file. Launch the installer by double-clicking on the downloaded file. Click the links below to op...

Release information for VIPRE Email Security Server version 10.3.1. Released on May 15, 2019. Release Information Product: VIPRE Email Security Server Version: 10.3.1 Released: May 15, 2019 Info VIPRE Email Security for Exchange 2000/2003 will not receive this update. Important Expiration Details Previous versions of VIPRE Email Security include thi...

VIPRE Email Security Cloud supports the use of SAML, allowing for integration with SSO identity providers. What is SAML? SAML (Security Assertion Markup Language) is an open standard that allows for authentication and authorization between an identity provider (IDP) and a service provider (SP). Configuration SAML configuration takes place in both th...

VIPRE Email Security Encryption enables your system administrators to encrypt emails automatically. Encryption Settings To get to the Encryption settings: Click on Service Settings Select Encryption Settings General - This is enabled by default; click the checkbox to disable or reenable the encryption of replies sent from the encryption portal Polic...

What is VIPRE Privacy Shield? VIPRE Privacy Shield is a Privacy Protection application that provides you with maximum privacy protection. It was created so that non-technical people can feel comfortable using an advanced set of tools that will keep their computers clean during both online and offline activity, as well as help them keep track of thei...

To keep VIPRE fully functional, you must activate it with a purchased License Key. How to Activate your License Key On the main VIPRE screen, click the Activate button to display the Activation screen. (If your trial has expired, the button will display "Re-enable" instead.)   Enter your License Key and click Activate VIPRE will display a Success me...

Internet Shield VPN by VIPRE is your fast and easy tool for unlimited privacy online. What Internet Shield VPN by VIPRE Offers Protect your mobile devices, laptops, desktops, and more from Internet Service Provider (ISP) spying and cybercrime while you use vulnerable Wi-Fi networks. Enjoy the added ability to bypass restrictions and censorship from ...

Update Table of Contents Immediate Email Notifications  Benefits of the Threat Detected notification email Set up Email Notification Recommendations VIPRE can send immediate email notifications to alert you when a threat is found. You can specify the threat levels, detection types, and devices for which you want alerts. Immediate Email Notifications...

Please choose either Agent or Console below to view the release notes for your version of Endpoint Security Server:  Endpoint Server Agent Release Notes Release Notes for Endpoint Server Patch Management Agent - March 7, 2023 Release Notes for Endpoint Server Agent - June 9, 2022 Release Notes for Endpoint Server Agent - March 2022 Release Notes for...

Adding tenant sites for your customers is a snap, and takes just seconds. Follow these steps, or watch the handy video to learn how. Add new Tenant Sites Creating a site immediately provisions a new VIPRE Endpoint Cloud instance with the customer details you provide.  To create a new tenant site From main menu, select Sites In the top right of the s...

Product release information for VIPRE Email Cloud released on May 15, 2018. Welcome to the first release of VIPRE Email Security Cloud! VIPRE Email Security Cloud provides the best protection against email-based threats, including viruses, spam, phishing attacks, and other malware. And, since it is cloud-based, it eliminates the need for an on-premi...

In order to protect your endpoint devices, the VIPRE agent software must be installed on, or deployed to, each device. This article explains the various ways to get agents to your devices. Deployment is the process of installing the VIPRE agent onto the endpoint device. When you deploy an agent, you choose your method of deployment (downloading a fi...

Follow these instructions to install VIPRE Advanced Security using Google Chrome. Install steps using Google Chrome Click here to download VIPRE Advanced Security When the download is done, click the vipre-advanced-security.exe file (shown below) to begin installation When Windows User Account Control asks if you want to allow VIPRE to make changes ...

Decision Tree Welcome If you're starting out with a trial of VIPRE Endpoint Security Cloud, visit our 30-day trial guide first. If you've already purchased VIPRE Cloud, whether as part of a bundled solution or a standalone product, click the next step below. Next Step - Protect your Devices Add Button Click the arrow to return to the previous step. ...

VIPRE Privacy Shield Edge Add-on is a standalone browser extension for Windows 10 in S mode. Overview  VIPRE Privacy Shield protects your privacy by preventing websites from generating a valid profile of who you are to track your online behavior in order to deliver "personalized ads" without your consent. Additionally, our Ad Blocking feature will a...

When VIPRE Privacy Shield (previously VIPRE Identity Shield) runs, it will open in Configuration Wizard mode. This mode presents a sequence of dialog boxes that appear on the right side of the program. These dialog boxes will lead you through a series of well-defined steps to help you get familiar with VIPRE Privacy Shield's features and VIPRE's rec...

Product release information for VIPRE Endpoint Server Agent for Windows v12.3.8146, released on February 23, 2022. What's New This update to the VIPRE Endpoint Server Agent for Windows fixes a known issue with the previous version with the Anti-Phishing Email Protection feature that was causing Microsoft Outlook to stop responding.  Fixed in this Ve...

Installing VIPRE is quick and easy. Just follow the steps below to install on your Mac. Info After VIPRE is installed, you must allow VIPRE in your Mac Security Preferences so that it can run. Install the VIPRE application Download the VIPRE installer to your Mac Double-click the downloaded .pkg file to begin the installation On the Introduction scr...

Reseller-level Email Analytics provides detailed information relating to the Link Isolation and Attachment Sandboxing add-ons for Email Security Cloud and is made up of two parts - Link Click Analysis and Threat Explorer. You can find these reports within the VIPRE Email Cloud console on the left-side menu under the heading Analytics. Select a topic...