Product release information for VIPRE Advanced Security for Home - Mac Edition, released on January 9, 2019.

Welcome to the first release of VIPRE Advanced Security - Mac Edition!

Features

• Active Protection - VIPRE’s patented Active Protection watches for suspicious activity on your Mac and stops the activity before it can do harm
• Quarantine harmful items - By default, potential threats are moved into quarantine for you to review
• Easily exclude non-threats and ignore specific files - Full control over which locations on your Mac VIPRE scans. By excluding non-threats, you can tell VIPRE which items are not dangerous. You can also force VIPRE to ignore folders or files that don't behave well with antivirus applications
• Auto-updated definitions - Constantly updated protection against the very latest threats through frequent cloud updates to our definitions
• On-demand scanning - A Full Scan goes deep into every corner of your Mac storage; Quick Scan rapidly checks the most common user folders and running apps for a brief checkup; Custom Scan enables you to pick exactly what you want to scan, including external drives

System Requirements

You may install VIPRE Advanced Security on a Mac running

• macOS Mojave 10.14
• macOS High Sierra 10.13
• macOS Sierra 10.12
• OS X El Capitan 10.11

Your Mac must also have

• At least 2 GB available RAM
• 400 MB available hard drive space
• Internet connection

Known Issues and Workarounds

This section lists issues that are known at the time of release. In some cases, these are bugs in which we are working to resolve with a subsequent release. Other items may be due to causes outside of our control, such as bugs with other vendors' software. In all cases, we have tried to provide a workaround for you to consider, in case you should experience the issue.

If you have questions about a specific issue, please provide the issue ID (e.g. VIPREMAC-123) when contacting our Technical Support team.

Active Protection is blinking red and VIPRE displays "At Risk" status
or A "System Extension Blocked" message is displayed

VIPREMAC-601 - Problem turning on Active Protection if system software from "ThreatTrack Security, Inc." is not allowed in macOS Security & Privacy settings.

Due to how macOS High Sierra (and later) protects against accidental install of software from unknown developers, the system could prevent installation of VIPRE's Active Protection, which stops it from working.

• Symptom: When you first run VIPRE, you may see one of the following issues
  • A "System Extension Blocked" message is displayed
    
  • Active Protection is blinking red and VIPRE's status is "AT RISK"
    
• Workaround: Allow VIPRE in your Mac Security Preferences. See this article for more information.