Introduction to our Integration with ConnectWise Manage

Written By Marissa Fegan (Super Administrator)

Updated at January 11th, 2023

VIPRE Email Security Cloud delivers unparalleled protection from advanced email threats and accidental or malicious data leakage via email. Our add-on solutions provide an additional, multi-layered approach to keep businesses safe. And now, this integration with ConnectWise® Manage makes onboarding, company mapping, and billing easy for MSPs to sell and manage multiple billable email services efficiently.

Introduction

Today’s zero-day threats, polymorphic malware, and weaponized attachments demand a sophisticated multi-layered approach to keep businesses safe. VIPRE Email Security and suite of add-on solutions, delivered from the convenience of cloud-based architecture, is the secure choice for today’s pervasive email threats. Designed and engineered for ConnectWise® MSPs, ConnectWise® Manage, and VIPRE Email Security, integration eliminates the traditional pain points of managed email security suites. 

Add-On Solutions

VIPRE Email Security Add-ons are additional services that require VIPRE Email Security Cloud as a prerequisite to provide an additional and provide a multi-layered approach to keep businesses safe. For more information, contact your ConnectWise® Account Manager.

Attachment Sandboxing

Attachment Sandboxing provides a layer of security against potentially malicious email attachments. Files are analyzed within a protected sandbox using machine learning to detect previously-unknown malicious content.

Isolated sandbox - allows our Behavioral Determination Engine (BDE) to observe the actual suspect activity of attachments, including remote downloads of additional malicious content

Zero-day detection - The BDE leverages a machine learning model trained on millions of malware samples to detect zero-day, polymorphic, and advanced persistent threats with high accuracy

 

 

Phishing Protection

Automatic bad URL detection and blocking that defends against links becoming weaponized after they are received. 

Click-time rescan - replaces URLs within email messages to enable "click-time re-scanning" of potentially malicious content 

Visibility - provides additional visibility and training to users that click on weaponized links

 

 

Archiving

Fast, easy, and complete email archiving with custom management rules.

Searchable - all email content is securely stored, fully indexed, and easily searchable

Compliance - supports disaster recovery and legal discovery requirements while conforming to privacy rules

 

 

Encryption

Data compliance plus the convenience for strict email confidentiality and security.

Email portal - securely deliver sensitive information to only the intended recipients through a branded, encrypted email portal

Easy to use - simple, transparent usage with no special requirements imposed on the recipient

  

 

ConnectWise

 ConnectWise® gives businesses complete business management and process automation platform for technology companies including IT service companies, professional services, software developers, security, and telecom. ConnectWise® Manage is a great solution that offers agreements, account management, billing, and many more business management features.

Our PSA integration from VIPRE Email Security Cloud to ConnectWise® Manage supports the following features:

  • Easily create and update products in ConnectWise® Manage straight from VIPRE Email Security
  • Map companies and agreements for easy on-boarding
  • Automatically sync usage
  • Automatically create additions, nightly, to provide up-to-date billing   
  • Monitor connection and report issues automatically through email

Products Supported in this Integration

  • VIPRE Email Security Cloud
  • VIPRE Email Security Attachment Sandboxing
  • VIPRE Email Security Phishing Protection
  • VIPRE Email Security Archiving
  • VIPRE Email Security Encryption
  • VIPRE Email Advanced Threat Protection