What's New

• Protection enhancements - This service release includes enhanced support for the newest versions of the Windows 10 operating system. Our cloud-based Advanced Active Protection engine, which uses artificial intelligence along with cloud-based threat intelligence, is improved even more with this release to keep you protected from the latest threats.
• Social Watch - Due to changes imposed by Facebook, we have removed the Social Watch feature as it would not continue to provide the value provided in the past. 
• History cleaner - Our VIPRE Privacy Shield product protects your identity by finding personally identifiable information (PII)  in your browser's history, temp files, as well as documents stored on your computer. With the depth of search capabilities to make you aware of stored PII data that VIPRE Privacy Shield can provide to you, we have made the tough decision to remove the history cleaner capabilities from VIPRE Advanced Security. If you install VIPRE Privacy Shield, you can now selectively review and delete stored browser data, as well as put personal documents into an encrypted vault on your machine. VIPRE Privacy Shield is part of the VIPRE Ultimate bundle or can be purchased alone.
• Bug fixes - In addition to these changes, we have fixed various bugs with this release. 

System Requirements

Important: VIPRE Advanced Security for Home uses advanced technologies for today’s newer operating systems and does not install on Windows XP or Vista.

Hardware and Operating Systems

To run VIPRE Advanced Security for Home features effectively, you need a PC-compatible computer with:

• 2GB of hard-drive space
• 1GB of RAM, minimum
• Dual-core processor recommended
• Internet connection (broadband recommended)

32- or 64-bit versions of either

• Windows 10 (All versions)
• Windows 8.1
• Windows 7 (Convenience Rollup)

Supported Email Clients

Applies to email PC internet security protection

• Microsoft Outlook 2007 Service Pack 3
• Microsoft Outlook 2010 Service Pack 2
• Microsoft Outlook 2013 Service Pack 1
• Microsoft Outlook 2016
• Microsoft Outlook 2019

Other email products that use SMTP/POP3 for sending and receiving messages, including Mozilla Thunderbird, and many others.

Note: SSL and TLS security protocols are only supported with Microsoft Outlook.

Product and company names are trademarks and registered trademarks of their respective owners.

Known Issues and Workarounds

This section lists issues that are known at the time of release. In some cases, these are bugs that we are working to resolve with a subsequent release. Other items may be due to causes outside of our control, such as bugs with other vendors' software. In all cases, we have tried to provide a workaround for you to consider, should you experience an issue.

If you have questions about a specific issue, please provide the issue ID (if applicable) when contacting our Technical Support team.

Issue: VIPRE fails to open, often with a message reading "VIPREUI.exe - This application could not be started"  [VIPREHOME-7484]

This message happens because VIPRE requires .NET 4.6 to run. On some computers, Windows must be updated before .NET 4.6 can be installed.

Action Required 

To install .NET 4.6 on Windows 8.1 and Windows Server 2012 R2, you must first run Windows Update and patch your PC.

See the Microsoft KB articles below for more details, or our VIPRE Support article.

• KB: Windows 8.1: https://support.microsoft.com/en-ph/help/15356/windows-8-install-update-kb-2919355
• KB: Windows Server 2012 R2: https://www.microsoft.com/en-us/download/details.aspx?id=42334

Bug Fixes

The following bugs are resolved with this release.

• VIPREHOME-4459, VIPREHOME-7220  - Uninstall may leave definitions behind or other artifacts behind
• VIPREHOME-4664 - Info tip for Firewall Rules tab in UI is blank
• VIPREHOME-7258 - HIPS requestor is blank when viewing history data
• VIPREHOME-7681 - Edge Protection tab is present in UI on Windows 8.1 and below
• VIPREHOME-9948 - Windows Security Center does not recognize that the VIPRE Firewall is active unless it is toggled off and on
• VIPREHOME-9986 - Incomplete threat information displayed when viewing email history in the VIPRE UI 
• VIPREHOME-9966 - Email Protection may cause the body of an email to be blank in some circumstances
• VIPREHOME-10070 - The UI incorrectly references wildcard characters for Exclusions; wildcard characters are not supported