Frequently Asked Questions

Written By Marissa Fegan (Super Administrator)

Updated at June 1st, 2020

What is VIPRE Privacy Shield?
VIPRE Privacy Shield is a Privacy Protection application that provides you with maximum privacy protection. It was created so that non-technical people can feel comfortable using an advanced set of tools that will keep their computers clean during both online and offline activity, as well as help them keep track of their exposed personal information.


Why do I need privacy protection software?
Most people maintain an active online life, including social networking sites (Facebook, Twitter), professional communication (Skype chat, email) or even shopping online (which includes login credentials, financial information, personal information). Most of the time, people keep their usernames, financial accounts and other sensitive data stored on their computers. That stored data can be obtained not only by advertising and data collection agencies, but also by many novice hackers.


What does VIPRE Privacy Shield do?
VIPRE Privacy Shield provides both deep scan and quick analyses, as well as cleans and secures your data. After a scan, VIPRE Privacy Shield flags any critical issues and concerns for you to look into. For example, it can detect personally identifiable information within a PDF document or other text files that are stored on your computer. Third-party website trackers leave cookies on your web browser that collect and report both identifiable and non-identifiable user data. VIPRE Privacy Shield blocks these tracking attempts in order to increase your privacy online.


How does the Tracking Blocker work?
The Tracking Blocker is an optional feature offered by VIPRE Privacy Shield through web browser extensions. VIPRE Privacy Shield’s Tracking Blocker works with Mozilla Firefox, Google Chrome, and Microsoft Edge. It installs an extension that keeps track of websites and third-party trackers which attempt to track your behavior through your Internet activity. The extension actively blocks tracking attempts, stopping the trackers from collecting data. VIPRE Privacy Shield stores this information in a detailed report that you can see directly from your browser. The report shows you details about which websites have attempted to track you.

VIPRE Privacy Shield also scrambles your digital fingerprints that are left behind when you open a new website or start a new online session. “Scrambling” creates a false fingerprint for you that is unidentifiable and cannot be tied to your activity.

Can I download the Tracking Blocker extension without VIPRE Privacy Shield?
The VIPRE Privacy Shield extensions are available only to Premium license users.


Is VIPRE Privacy Shield free?
VIPRE Privacy Shield is free to try. The trial period lasts for 14 days, during which you can scan your PC and see the report. Other features like webcam and microphone blocking, and Tracking Blockers are enabled in the Premium version only.


Can I change the language of the software?
Yes! VIPRE Privacy Shield supports 14 different languages. On the bottom of the screen, click Settings, then select the General tab. On the right side of the screen select your language from the drop-down menu.