Release Notes for VIPRE Cloud Agent - June 02, 2020

Written By Marissa Fegan (Super Administrator)

Updated at July 13th, 2020

Release notes for the VIPRE Cloud Agent release made available June 02, 2020

What's New  

The VIPRE Endpoint Cloud Agent (v12.0.7874) addresses issues including some observed issues with network latency in very specific customer environments, better handling of URL whitelisting, and a couple of rare crashes under certain device and network loads.

System Requirements 

This section contains all of the system requirements for VIPRE Endpoint Security Cloud.

Component

Minimum Requirement

Web-Based Console

We support the latest release of the following browsers:

  • Chrome
  • Edge
  • Firefox
  • IE
  • Safari 

VIPRE Update Proxy

  • A PC with a network connection
  • Any Desktop or Server version of Windows
  • Microsoft .NET Framework 4.0 or higher

VIPRE Update Proxy is a supplemental application tool that works with your existing deployment of VIPRE Endpoint Security - Cloud Edition. For more information, refer to Related Articles for details on the VIPRE Update Proxy Guide.

VIPRE Agent for Mac

OPERATING SYSTEMS

  • macOS Catalina 10.15
  • macOS Mojave 10.14 
  • macOS High Sierra 10.13
  • macOS Sierra 10.12
  • OS X El Capitan 10.11

HARDWARE

  • 1GB free disk space
  • 2GB of RAM or better recommended

VIPRE Agent for Windows

OPERATING SYSTEMS

  • Windows 10 (32- & 64-bit, all versions)
  • Windows 8.1 (64-bit)
  • Windows 7 SP1 (32- & 64-bit)

 

  • Windows Server 2019 (64-bit, excluding Server Core) †
  • Windows Server 2016 (excluding Server Core) †
  • Windows Server 2012 R2 (excluding Server Core) †
  • Windows Server 2008 R2 SP1 (excluding Server Core) †
  • Windows Small Business Server 2011 †

† VIPRE Advanced Active Protection is not supported on these Operating Systems

HARDWARE

  • Dual-core processor recommended
  • 1GB free disk space
  • 2GB RAM or better recommended

MISCELLANEOUS

  • Internet Explorer 8 or later

SUPPORTED EMAIL APPLICATIONS

  • Microsoft Outlook 2003+
  • SMTP/POP3 (Thunderbird, IncrediMail, Eudora, etc.)
  • SSL supported in Outlook only

 

Known Issues and Workarounds 

This section lists issues that are known at the time of release. In some cases, these are bugs that we are working to resolve with a subsequent release. Other items may be due to causes outside of our control, such as bugs with other vendors' software. In all cases, we have tried to provide a workaround for you to consider, should you experience an issue.

If you have questions about a specific issue, please provide the issue ID (if applicable) when contacting our Technical Support team.

This version of the agent has no known issues at this time.

Bugs fixed in this release 

The following bugs have been resolved with this release:

  • [VPBAGENT-6235] Network issues on some server OS's
  • [VPBAGENT-6237] Issues with network protection resiliency: Under certain conditions, such as networks with large amounts of non-TCP/UDP traffic, specific queues within the VIPRE network filter driver could overflow and cause excessive network latency - sometimes causing other network connections to fail.
  • [VPBAGENT-6243] Unable to connect to Exchange server: Outlook and Exchange configured with RPC over HTTP or MAPI over HTTP may experience failed connections when Content Filtering is turned on
  • [VPBAGENT-6249] URL whitelist not honored: Under certain conditions, URL whitelist entries were not being honored by the URL and Content Filtering features
  • [VPBAGENT-6251] Page fault when streaming multiple videos: Heavy video streaming loads were causing crashes in the network filter driver
  • [VPBAGENT-6265] Crash when VIPRE filter driver is combined with certain Broadcom WiFi drivers
  • [VPBAGENT-6335] Play Store Help and Support URLs incorrect for browser extensions
  • [VPBAGENT-6350] Agent locking access to ag-grid.com
  • [VPBAGENT-6351]  Internet connection may freeze when OpenVPN is run in full tunnel