Improvements

• Generally minor improvements and fixes to clean up the user interface and usability on different browsers - VC-3284, VC-3317, VC-3345, VC-3464, VC-3466, VC-3472, VC-3477, VC-3482, VC-3483, VC-3484, VC-3485, VC-3486, VC-3488, VC-3502, VC-3503, VC-3507, VC-3511, VC-3512, VC-3514, VC-3515, VC-3520, VC-3522, VC-3524, VC-3526, VC-3528, VC-3530, VC-3533, VC-3539, VC-3540, VC-3541, VC-3542, VC-3543, VC-3544, VC-3545, VC-3547, VC-3549, VC-3555, VC-3570, VC-3608

• Cleanup of data and actions for devices that are deleted or uninstalled - VC-3591, VC-3601, VC-3602, VC-3606

Bugs fixed in this release

• VC-3610 - Agent is reporting the site license is invalid for some machines 
• VC-3546 - Removing all custom policies from Server exclusions would cause the Server exclusions page to display a 404 error
• VC-2617 - If the contents of a new custom exclusion match an existing exclusion that has been edited and saved, the new exclusion will not save
• VC-3109 - Approving a new agent without selecting "Trial" first causes the approve button to remain on-screen
• VC-3480 - Monthly reports in CSV format did not include the first day on which the report was set 
• VC-3509 - Could not add a user with an email address ending in a domain with more than 3 characters
• VC-3518 - Agents from deleted sites would receive a “Server error” message instead of an “Invalid license” error, causing them to continually retry their registration process
• VC-3531 - After a site has expired, it would still show up in notification events with a scope of “site”, and could not be removed
• VC-3568 - When a new agent is released, the agent-install service attempts to continually generate MSI installation packages for the same sites
• VC-3595 - When creating a policy, High Risk Extensions are greyed out and not editable

Known Issues and Workarounds

This section lists issues that are known at the time of release. In some cases, these are bugs in which we are working to resolve with a subsequent release. Other items may be due to causes outside of our control, such as bugs with other vendors' software. In all cases, we have tried to provide a workaround for you to consider, in case you should experience the issue.

If you have questions about a specific issue, please provide the issue ID (if applicable) when contacting our Technical Support team.

Patch Management and Device Control, available in VIPRE Endpoint Security - Server edition, are not yet available in VIPRE Cloud

These features are planned for a future release.

• Workaround: None.

Mac and Mobile agents, available in VIPRE Endpoint Security - Server edition, are not yet available in VIPRE Cloud

These features are planned for a future release.

• Workaround: None.

Quarantine actions on the Threat Name screen don't always match the selected range

VC-3506 - On the Threat Name screen, when choosing to unquarantine or delete a threat by selecting a specific date, devices with that threat that don’t match the selected date range are also instructed to unquarantine or delete the threat.

• Workaround: Toggle the date filter to determine if an unquarantine/delete action is acceptable for all the listed devices. If not, perform a manual unquarantine or delete the threat for the needed devices.

After a threat is removed, the Quarantine list does not refresh 

VC-3443 - Quarantine list isn't refreshed/updated after a threat has been removed

• Workaround: When a user selects to Unquarantine or Delete an item, it becomes scheduled to be acted upon in the system. Since this action delay could take some time (depending on how busy the agents are, how many agents are being asked to act, etc.), it is recommended to manually refresh the display if you need to see an immediate update to the quarantined or deleted items. Additionally, you can navigate to the device details page and see if the deferred work has been picked up by the agent.

When a device status changes on the Devices screen, the device list does not refresh

VC-3439 - The number of devices in the filter list do not immediately update when a device status changes on the Device screen

• Workaround: Refresh the page. The filter count updates when the page loads. The status of a device updates when the row is expanded/closed.

The license expiration date on the Dashboard is one day early

VC-1810 - The license expiration date displayed on the Dashboard is one day before the actual expiration date. Health Digest notifications report the correct expiration date. This only occurs when the timezone has not been set for the site.

• Workaround: Set the timezone (System > Settings > Select a Timezone).

Bar chart items on a report are not always selectable in Microsoft Edge

VC-3137 - When viewing a report, bar chart items are not selectable until a filter is selected, or the screen is manually refreshed (Microsoft Edge browser only)

• Workaround: Select a filter or refresh the page.

The switch for Anti-Phishing can be toggled on in a policy regardless of Email Protection being enabled

VC-2786 - While editing the Email Protection section of a policy, the user can enable the UI switch for Anti-Phishing without Email Protection being enabled

• Workaround: None. This is cosmetic only. The user is not actually enabling Anti-Phishing, because Email Protection is not turned on.