Remediation Settings

Written By Cindy Johnson (Super Administrator)

Updated at May 31st, 2020

Configure how the results of scans are cleaned (remediated) and assign actions according to threat types, such as Adware, Viruses, Worms, and so forth.

 

Best Practice

For the best results, ensure that you go through the list of threats and assign the appropriate action that best suits the needs of your organization. Select a category to display a detailed explanation below it. 


To configure remediation settings:

  1. In the Policy Properties, open Remediation
  2. Assign a Category Remediation Level for each of the threat types:
    1. Select a threat type in the tree
    2. Select one of the actions in the Category Remediation Level box. When that type of threat is detected, the assigned action will be taken
      Allow: the threat is allowed to run on the machine; threats with Allow remediation assigned cannot be tracked in reports
      Report Only: the threat is allowed to run and can be tracked in reports
      Quarantine: the threat is placed in quarantine, which resides on the agent machine
      Delete: the threat is completely removed from the agent machine and unrecoverable

Important!

As a safeguard, you may want to select Quarantine and not Delete. Items in Quarantine can be recovered, deleted items cannot.

  1. Repeat Step 2a-b for each threat type listed
  2. Click Apply to save changes

Note! When a scheduled task contains a malicious script, VIPRE moves the malicious script to Quarantine and the scheduled task comes back empty. VIPRE then deletes the file-container. If another user attempts to restore the script from Quarantine, only the internal script is restored without the original container.