Email Alerts

How do I configure email alerts?

Written By Marissa Fegan (Super Administrator)

Updated at June 15th, 2021

Email Alerts are email messages sent by the VIPRE Site Service to recipients that you enter. Configure Email Alerts for Agent events, including:

  • Scanning
  • Active Protection
  • Email Protection
  • Patch Management (VIPRE Premium or Endpoint Security). 

Email alerts are configured at the policy level.

Email Alerts from Scanning

  1. Ensure that the Site's Email Server Settings are configured
  2. In the Policy Properties, open Email Alerts then Scanning.
  3. Click Add; the Scanning Threat Detection Email Alert dialog box displays
  4. Enter a recipient's email address
  5. From the Severitydrop-down box, select a risk level
    • When the severity or higher that you select is detected during a scan, an email is sent with the details to recipients on the list
  6. Click OK; the email address displays in the list.
  7. To edit an email alert recipient, select an email address and then click Edit to make your desired changes.
  8. To remove an email alert recipient, select an email address and then click Remove

Email Alerts for Active Protection

To configure email alerts for Active Protection (AP)

  1. Ensure that the Site's Email Server Settings are configured
  2. In the Policy Properties, open Email Alerts then Active Protection
  3. Click Add; the Active Protection Email Alert dialog box displays. 
  4. Enter a recipient's email address
  5. Select Blocked item
    • Emails are triggered whenever AP detects a threat, based on the Active Protection settings
    • This applies to all agents that are assigned to the policy that you are configuring. 
  6. Click OK; the email address displays in the list
  7. To edit an email alert recipient, select an email address and then click Edit to make your desired changes.
  8. To remove an email alert recipient, select an email address and then click Remove

Email Alerts for Email Protection

  1. Ensure that the Site's Email Server Settings are configured
  2. In the Policy Properties, open Email Alerts then Email Protection
  3. Click Add; the Email Protection Email Alert dialog box displays
  4. Click OK; the email address displays in the list
    • When Email Protection detects malware in an email, recipients on the list will receive an alert with the details
  5. To edit an email alert recipient, select an email address and then click Edit to make your desired changes.
  6. To remove an email alert recipient, select an email address and then click Remove