Release Notes for VIPRE Identity Shield - Sept 12, 2018

Written By Marissa Fegan (Super Administrator)

Updated at June 22nd, 2020

Product release information for VIPRE Identity Shield, released on September 12, 2018.

Welcome to the first release of VIPRE Identity Shield!

VIPRE Identity Shield keeps your private details out of the bad guys’ hands with the ultimate privacy maintenance software! It scans your computer for exposed personal information that can endanger your identity, allowing you to see the details and clean your system with a click.

Features

  • Keeps login and personal details safe - Locates user and password information stored in your web browsers and displays saved phone numbers, email addresses, home and business addresses, and credit cards
  • Webcam and microphone blocker - Prevents outside attempts to access your webcam or microphone
  • Cleans web browser tracks - See all of your web browser site histories and tracking cookies
  • Identifies private information within saved documents - Scans your PC for insurance or medical information, financial data, credit cards and passwords
  • Keeps your browsing private - Actively blocks attempts to track you online and scrambles your "digital fingerprint" so sites cannot easily tell who you are

System Requirements

Important: VIPRE Identity Shield uses advanced technologies for today’s newer operating systems and does not install on Windows XP or Vista.

HARDWARE AND OPERATING SYSTEMS

To install and run VIPRE Identity Shield, you need a PC with

  • 50 MB of hard drive space
  • At least 1 GB of RAM
  • Dual-core processor (recommended)
  • Internet connection (broadband recommended) 
  • 32- or 64-bit versions of either
    • Windows 10 (all versions)
    • Windows 8.1
    • Windows 7 (latest service pack)

WEB BROWSERS 

Our Tracking blocker extensions are currently available for the latest versions of

  • Microsoft® Edge
  • Mozilla® Firefox®
  • Google Chrome™

Our Browsing and tracking records feature currently supports the latest versions of

  • Microsoft® Edge
  • Microsoft® Internet Explorer
  • Mozilla® Firefox®
  • Google Chrome™

Product and company names are trademarks and registered trademarks of their respective owners.

Known Issues and Workarounds

There are a large number of documents scanner results

  • IDSHIELD-30 - The Documents scanner can return a lot of results. The displayed documents may be flagged for various reasons, but the end result is that VIPRE has identified potentially compromising information in each. We recommend reviewing each document picked up by the scan to determine if the personal information contained in the document is an issue.
    Workaround: None. We are currently using a "Better safe than sorry" approach. We feel that it is better to identify potentially compromising documents on your PC than to NOT identify them. VIPRE is making improvements to this feature in a future release.

 I cannot enable the webcam blocker; the switch is grayed out

  • IDSHIELD-33 - A small number of webcams are not recognized by VIPRE Identity Shield. If your webcam is not recognized, the "Webcam Blocker" switch will be grayed out, and you will not be able to enable the feature.

    Workaround: This issue has been identified and we are working on a resolution. In the meantime, you may choose to disconnect or disable your webcam manually, or physically cover your webcam lens.

The Microsoft Edge browser extension says it's from "an unknown source"

  • IDSHIELD-21 - In Microsoft Edge, when viewing the details of the web browser extension, the descriptive text reads "From an unknown source”.
    Workaround: None. The extension works correctly. This text will be updated in a future release.

Installing VIPRE Identity Shield quits after I click "Yes" in the User Account Control window

  • IDSHIELD-22 - Your install may quietly fail if another Windows application is already in the process of installing. A successful install takes about 1 minute to complete and will automatically start the program and begin scanning.

    Workaround: Please allow other installations to finish before installing VIPRE Identity Shield.

I occasionally see an information pop-up window about my scans, but the information it shows has different scan numbers than the actual product screen

  • IDSHIELD-36 - The scan summary notification pop-up may not display the same scan information as the actual product screen.

    Workaround: None. The function of the pop-up notification is to alert you that you have completed a scan, but have not yet taken action. The details in the notification graphic may not reflect the details in the actual scan screen. This will be fixed in our next release. 

Bug Fixes

Initial release. No bug fixes.