Release Notes for SafeSend - April 25, 2022

Written By Marissa Fegan (Super Administrator)

Updated at April 25th, 2022

Product release information for VIPRE SafeSend v5.1, released on April 25, 2022.

What's New

Please click on the appropriate tab below to learn more about that SafeSend add-in.

PC Add-in

VIPRE SafeSend will now allow admins to configure Notify/Confirm/Deny dialog boxes when a non-password protected attachment, or a non-encrypted attachment, is present. 

Enable Unencrypted Attachment Notification

  1. Navigate to File > Options > Add-ins > Add-in Options > SafeSend
  2. Enter the admin password if required and select Edit Settings...
  3. Under the Logic tab, look for SS_UnprotectedAttachmentsMode
    • Set this to to ignore, 1 to notify, to confirm, or to deny sending when the email has attachments that are not encrypted

To customize the text shown in the unencrypted attachment dialog boxes:

  1. Click on the Strings tab and look for the following strings:
    • "SS_StringNotEncryptedAttachmentConfirm"
    • "SS_StringNotEncryptedAttachmentDeny"
    • "SS_StringNotEncryptedAttachmentNotify"
    • "SS_StringNotEncryptedAttachmentsConfirm"
    • "SS_StringNotEncryptedAttachmentsDeny"
    • "SS_StringNotEncryptedAttachmentsNotify"
  2. Double-click the text box to edit
  3. When done, click Close Window

SafeSend has also added a new function to the DLP (Data Loss Prevention) add-on. It now includes the ability to not only detect password-protected .zip files but will prompt the user to add the password and decrypt the file so it can scan the password-protected .zip file.

VIPRE SafeSend with Data Loss Prevention is required to use this feature. For more details on the DLP add-on, refer to Related Articles or contact Sales to license the DLP add-on. 

Enable Password-Protected Attachment Detection

  1. Navigate to File > Options > Add-ins > Add-in Options > SafeSend
  2. Enter the admin password if required and select Edit Settings...
  3. Under the Logic tab, look for SS_DlpScanPasswordProtectedAttachments 
    • Set this to true to enable
  4. When done, click Close Window
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Important

Encrypted Microsoft Office documents go through their respective app to decrypt, which means you'll enter the document's password in the Office app password prompt rather than SafeSend. Depending on your computer and network connection, this could take longer than the default scan timeout. You may need to increase the content scanning timeout to allow enough time for the document to be opened, the password to be entered and the scan to complete.

To increase the default scan timeout, update the following setting:

ContentScanningTimeoutMS

It's set to 10000ms (10 seconds) by default.

Other improvements to the PC's add-in's DLP (Data Loss Prevention) Scanning include:

  • .xlsb files are now supported
  • The following Meta fields are now supported:
    • Title
    • Subject
    • Keywords
    • Category
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Web Add-in

VIPRE SafeSend will now allow admins to configure Notify/Confirm/Deny dialog boxes when a non-password protected attachment, or a non-encrypted attachment, is present. 

Enable Unencrypted Attachment Notification

  1. Open the file settings.json by right-clicking on the file to open it with Notepad or any other desired text/code editor
  2. Look for // "UnprotectedAttachmentsMode"
    • Set this to to ignore, 1 to notify, to confirm, or to deny sending when the email has attachments that are not encrypted
  3. Uncomment by removing the // at the beginning of the line
Example: "UnprotectedAttachmentsMode": 2,

To customize the text shown in the unencrypted attachment dialog boxes:

  1. Navigate to the Localization.xlsx file within the SafeSend Web Add-in site folder and open it in Microsoft Excel or another spreadsheet application that supports .xlsx file extensions
  2. if the Protected View warning shows at the top, click Enable Editing
  3. Look for the following strings and edit as necessary:
    • "SS_StringNotEncryptedAttachmentConfirm"
    • "SS_StringNotEncryptedAttachmentDeny"
    • "SS_StringNotEncryptedAttachmentNotify"
    • "SS_StringNotEncryptedAttachmentsConfirm"
    • "SS_StringNotEncryptedAttachmentsDeny"
    • "SS_StringNotEncryptedAttachmentsNotify"

SafeSend has also added a new function to the DLP (Data Loss Prevention) add-on and now includes the ability to not only detect password-protected .zip files but will prompt the user to add the password and decrypt the file so it can scan the password-protected .zip file.

VIPRE SafeSend with Data Loss Prevention is required to use this feature. For more details on the DLP add-on, refer to Related Articles. 

Enable Password-Protected Attachment Detection

  1. Open the file settings.json by right-clicking on the file to open it with Notepad or any other desired text/code editor
  2. Look for // "DlpScanPasswordProtectedAttachments"
  3. Set this to true to enable
  4. Uncomment by removing the // at the beginning of the line
Example:    "DlpScanPasswordProtectedAttachments": true,

Other changes to the VIPRE SafeSend Web Add-in include:

  • The following Meta fields are now supported by DLP scanning:
    • Title
    • Subject
    • Keywords
    • Category
  • All SafeSend settings can now be configured through the Microsoft Azure portal, overriding the settings.json file
  • Logging can be viewed in Azure

This allows for better integration for those hosting the web add-in in Azure, specifically the ability to configure the web add-in without redeploying the website.

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System Requirements

Product or Component Minimum Requirement
SafeSend PC Add-in

Operating Systems

  • Windows 10, 8.1, 7 SP1
  • Windows Server 2016, 2012

Email Clients

  • Outlook 2019, 2016, 2013
    • Both 32-bit and 64-bit versions
.NET Framework 4.7, 4.6, 4.5, 4.0
  • Microsoft .NET 4.0 or later is required to be installed but all newer versions of Windows already have this included
  • Please note that .NET 4.0 Client Profile is not sufficient to install SafeSend and that the full version of .NET 4.0 or later is required

SafeSend Web Add-in

.NET Core 3.1 Capable Web Server

  • Hosting Bundle is required when using IIS Server (Recommended)

Microsoft 365

  • Email Clients
    • Outlook for Mac v16.30+
    • Outlook for Windows 2019, 2016, 2013
      • Both 32-bit and 64-bit versions
  • Browsers for OWA
    • Mozilla Firefox
    • Google Chrome
    • Microsoft Edge Chromium
    • Safari

Exchange 2019

  • Email Clients
    • Outlook for Windows 2019, 2016
      • Both 32-bit and 64-bit versions
  • Browsers for OWA
    • Mozilla Firefox
    • Google Chrome
    • Microsoft Edge Chromium


Bugs Fixed in this Release

  • SAFE-1014: Settings were missing from GPO templates
  • SAFE-21: Updated installer graphics to show appropriate product branding
  • SAFE-989: Corrected font formatting in EULA
  • SAFE-845: Data Loss Prevention sorting criteria is not consistent across different browsers or from PC add-in to Web add-in
  • SAFE-1080: Using an ampersand (&) in PolicyLink results in a policy that does not display properly and does not open to the specified site
  • SAFE-1023: DLP results were not displaying for .xhtml files in Outlook for Web
  • SAFE-1083: Settings were not being retained when upgrading 
  • SAFE-1080: Policy URL wasn't clickable on PC add-in
  • SAFE-1091/SAFE-1106: DLP rule validation was preventing rules with missing components from breaking valid rules
  • SAFE-1096: Web add-in settings are no longer case sensitive
  • SAFE-1121: DLP scanning will now be performed when a) there is a single external domain and b) when the setting 'SS_OnlyPopupForMultipleExternalDomains' is set to true

Known Issues and Workarounds

This section lists issues that are known at the time of release. In some cases, these are bugs that we are working to resolve with a subsequent release. Other items may be due to causes outside of our control, such as bugs with other vendors' software. In all cases, we have tried to provide a workaround for you to consider, should you experience an issue.

If you have questions about a specific issue, please provide the issue ID (if applicable) when contacting our Technical Support team.

Ticket Number Description
SAFE-808 (Web Add-in)  When StringMainMessage in Exchange/OWA is too long, it can take up the whole SafeSend confirmation dialog box and sometimes cause the page to be unresponsive

Workaround: Keep your string as short as possible; it’s recommended to not use more than 140 characters (including spaces); it’s also important to ensure your browser window is maximized.
SAFE-757 (Web Add-in) An event is created on the organizer's calendar when clicking Send on the Outlook event in Microsoft365, then clicking Cancel from the SafeSend confirmation dialog box.
 
Workaround: Manually cancel the Outlook event
SAFE-1022 (Web Add-in) Lost Connection dialog is sometimes displayed after sending an email

Workaround: This is a Microsoft bug with no known workaround at this time. The email will still arrive at its intended destination.