The VIPRE Cloud Agent for macOS provides robust, cloud-managed endpoint security designed to protect your Apple macOS-enabled devices from a wide range of cyber threats. This essential security solution offers features such as real-time threat detection, advanced anti-malware capabilities, all managed conveniently from the VIPRE Cloud console. 

Installing the VIPRE Cloud Agent on your macOS device is straightforward. This ensures your system is quickly and effectively shielded against evolving digital dangers. This article will guide you through each step of the installation, helping you seamlessly integrate VIPRE's powerful protection into your macOS environment.

The following instructions assume you are logged in to your subscribed VIPRE Cloud product's web console with administrator credentials:

1. Navigate to the Deploy Agents section in the left-hand navigation of your web console
2. Under the macOS agent section, you may see New Version and/or Current Version:
   • New Version means a new agent version is available
     • You can opt to test it out first by clicking Try New Version, which allows you to create an installer for use on a specific set of test devices before approving it for full production use
     • Selecting Approve Version generates the approved installer file, allowing you to deploy the agent to your production environment
   • Current Version allows you to choose from Download Installer or Create Policy Installer
     • Clicking Download Installer allows you to obtain a copy of the agent PKG installer file
     • Selecting Create Policy Installer will have you select a policy first; this can be either the default policy or a customized policy you've created yourself
       • After you've chosen your policy, click Select, and your agent PKG installer file will be generated and downloaded

3. Arrange to securely transfer the downloaded PKG installer file to your target macOS endpoints
4. Double-click the file to begin the installation process; follow the on-screen prompts to complete the installation
   • You may be asked for administrator credentials during this process

Depending on the version of macOS on your computer, these steps may occur directly on your device after the software upgrade and require your interaction to grant necessary permissions for the VIPRE Cloud Agent to function correctly.

1. On the "Startup problem" screen, click OK
2. If you see the "System Extension Blocked" message, click Open Security Preferences 
3. On the "Security & Privacy" screen, click the padlock icon at the bottom left
4. Enter your administrator credentials when prompted
5. Next to the message "System software from application "Securitynetworkinstallerapp" was blocked from loading," click Allow
6. Keep this "Security & Privacy" screen open for the next step
7. Click the agent icon (typically found in your dock or menu bar)
8. When you see the prompt "BDLDaemon would like to filter network content," click Allow
9. Go back to the "Security & Privacy" screen (the one you left open) and click the Privacy tab
10. In the left sidebar, find and click Full Disk Access
11. Ensure that BDLDaemon is checked. If it's not, check the box next to it
12. Click the padlock icon again to relock the "Security & Privacy" screen
13. At the top of your screen, when the agent asks for permission to show notifications, click Options and then select Allow

Once the agent is fully installed on your device, navigate to your VIPRE Cloud web console:

1. Click on Manage > Devices
2. Select the macOS device on which you just installed the agent.
3. Towards the top of the device details, next to "Policy," you can edit or add the policy that controls the agent's behavior on this device