Release Notes for EDR+MDR - 2024 Oct 01

Written By Marissa Fegan (Super Administrator)

Updated at October 1st, 2024

Product release information for VIPRE Endpoint EDR+MDR, released on 2024 October 01.

What's New

We are thrilled to announce VIPRE Endpoint EDR+MDR - a new product that we've added to the VIPRE portfolio. EDR+MDR builds on top of our Endpoint Security product to add enhanced threat detection, investigation, and remediation capabilities similar to other industry products but with enhanced features, usability, and monitoring.

What is VIPRE EDR+MDR?

VIPRE’s Endpoint EDR+MDR services offer comprehensive endpoint protection by combining advanced detection, response capabilities, and 24/7 monitoring. EDR brings AI-driven threat detection, next-gen antivirus, and remote forensic tools to quickly investigate and mitigate threats. MDR adds proactive incident response, offering continuous monitoring, network isolation, forensic analysis, and full incident remediation. Together, EDR+MDR ensures fast, coordinated defenses against evolving cyber threats, providing robust protection through user-friendly management consoles.

EDR capabilities include:

  • All the next-generation anti-malware, anti-virus, and anti-threat capabilities included in VIPRE Endpoint Detection & Response, and Endpoint Security Cloud and Server, including AI-driven malware detection, network intrusion detection, DNS protection, web exploit detection, and anti-spam engines
  • Additional advanced threat detection and correlation engines that combine raw events, security events, and contextual data to identify zero-day, living-off-the-land, and grey zone threats not detectable by classic next-gen AV
  • The VIPRE Endpoint Web Access Control add-on, which provides policy-based access control to selected website categories to address compliance and duty-of-care concerns
  • A clean and seamless incident investigation capability that surfaces relevant information and actionable data to first responders
  • Application scanning to determine the risk profile of the endpoint and any potential vulnerabilities
  • A remote shell that provides instant access to allow investigators to perform detailed forensic analysis on the endpoint; no installer is required
  • Supplemental in-situ investigation with sandbox-based forensic threat analysis granting detailed insights into potential malware behavior.
  • The ability to quickly and easily isolate threats that may reside on endpoints by preventing all network access to/from the endpoint
  • Rapid response through built-in tools, including Vulnerability & Patch Management, remote process control, and remote file management

All of these capabilities are provided within a responsive console that can be used from anywhere, even while on the go, and supports the seamless exploration of all data through a deeply linked UI.

MDR includes:

  • 24/7 monitoring and incident coverage
    • Our team of security experts will monitor your console 24 hours a day, seven days a week, 365 days a year to react to any new incidents, and then will quickly triage, investigate, and provide remediation
  • Incident response
    • After your initial onboarding, we will handle proactive incident response, including forensic analysis, containment, and remediation by the VIPRE team leveraging our Remote Shell and other technologies; detected artifacts will be fully analyzed in sandbox environments to extract additional IoCs for further investigation and to support additional hardening
  • Quarterly security reports
    • We will keep you informed about longer-term trends in your organization's security and highlight the value of this solution while ensuring that your environment and security solution are kept in tip-top shape and operating effectively
  • IT security experts 
    • Our IT Security experts handle dozens of incidents daily, along with a friendly Support team to ensure you don’t run into problems

Leverage VIPRE's EDR+MDR solution to ensure no threat to your environment is missed and to help you reduce attack spread and dwell time while saving your internal team time and money.

Special Instructions

Navigate to the VIPRE Endpoint EDR+MDR guide for all product documentation, included a guided setup to get you started with EDR. Here are some quick links below, organization in the same way as the product menus to help you find what you need:

 

System Requirements

VIPRE Endpoint EDR+MDR System Requirements

System requirements for VIPRE Endpoint EDR+MDR.

Product or Component System Requirements
VIPRE Endpoint EDR+MDR Web-based Console

We support the latest release of the following browsers:

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Apple Safari 
VIPRE Update Proxy
  • A PC with a network connection
  • Any Desktop or Server version of Windows
  • Microsoft .NET Framework 4.0 or higher

VIPRE Update Proxy is a supplemental application tool that works with your existing deployment of VIPRE Endpoint Security Cloud or Endpoint Detection & Response. For more information, refer to Related Articles for details on the VIPRE Update Proxy Guide.

VIPRE Agent for Windows

OPERATING SYSTEMS

  • Windows 11 (64-bit)
  • Windows 10 (32- & 64-bit, all versions)
  • Windows 8.1 (32- & 64-bit)
  • Windows 7 SP1 (32- & 64-bit) 
  • Windows Server 2022 (64-bit, excluding Server Core) 
  • Windows Server 2019 (64-bit, excluding Server Core) 
  • Windows Server 2016 (64-bit, excluding Server Core) 
  • Windows Server 2012 R2 (64-bit, excluding Server Core) 
  • Windows Server 2008 R2 SP1 (64-bit, excluding Server Core) 
  • Windows Small Business Server 2011 

HARDWARE

  • Dual-core processor recommended
  • 1GB free disk space
  • 2GB RAM or better recommended

MISCELLANEOUS

  • Internet Explorer 8 or later

SUPPORTED EMAIL APPLICATIONS

  • Microsoft Outlook 2003+
  • SMTP/POP3 (Thunderbird, IncrediMail, Eudora, etc.)
  • SSL supported in Outlook only

SUPPORTED WEB BROWSERS FOR HTTPS URL PROTECTION

  • Google Chrome v79 or later
  • Microsoft Edge v79 or later
  • Mozilla Firefox v65 or later


 

VIPRE Agent for macOS

**EDR functions are not yet available for macOS

Operating System:

  • macOS Sonoma 14
  • macOS Ventura 13
  • macOS Monterey 12
  • macOS Big Sur 11 
  • macOS Catalina 10.15  
  • macOS Mojave 10.14  
  • macOS High Sierra 10.13  
  • macOS Sierra 10.12  
  • macOS X El Capitan 10.11  

Your Mac must also have:

  • 2 GB Memory
  • 1 GB available hard drive space
  • Active Internet Connection