For VIPRE Email Security to work, all of your inbound emails must be routed through the service, and VIPRE must be able to deliver your email to the place where you will read it.
Test Inbound Routing
- From within the VIPRE Email Cloud portal, navigate to Service Settings on the left-side menu
- Select Inbound Routing
- Click the refresh icon on the right
Configure your Firewall
Important
Follow the instructions below if the SMTP connectivity test fails (Status: Error)
- Reconfigure your firewall(s) to block email from all other possible sources (i.e. you can restrict access to only VIPRE Email Security servers)
- Accept the server IP addresses below
North America
| Subnet IP | Subnet Mask | Net Mask | IP Range |
| 208.70.128.0 | 255.255.248.0 | /21 | 208.70.128.0–208.70.135.255 |
| 72.35.12.0 | 255.255.255.0 | /24 | 72.35.12.0–72.35.12.255 |
| 72.35.23.0 | 255.255.255.0 | /24 | 72.35.23.0–72.35.23.255 |
UK
| Subnet IP | Subnet Mask | Net Mask | IP Range |
|---|---|---|---|
| 192.162.216.0 | 255.255.252.0 | /22 | 192.162.216.0–192.162.219.255 |
| 208.70.128.0 | 255.255.248.0 | /21 | 208.70.128.0–208.70.135.255 |
| 72.35.12.0 | 255.255.255.0 | /24 | 72.35.12.0–72.35.12.255 |
| 72.35.23.0 | 255.255.255.0 | /24 | 72.35.23.0–72.35.23.255 |
| 2a01:77c0:1619::0 | ffff:ffff:ffff:: | /48 | 2a01:77c0:1619::0 - 2a01:77c0:1619:ffff:ffff:ffff:ffff |
Denmark
| Subnet IP | Subnet Mask | IP Range | |
|---|---|---|---|
| 185.38.180.0 | 255.255.252.0 | /22 | 185.38.180.0–185.38.183.255 |
| 2a01:77c0:1180:: | ffff:ffff:fffc:: | /46 | 2a01:77c0:1180::–2a01:77c0:1183:ffff:ffff:ffff: |
| 89.104.206.0 | 255.255.254.0 | /23 | 89.104.206.0–89.104.207.255 |
| 2a01:77c0:0006:: | ffff:ffff:fffe:: | /47 | 2a01:77c0:0006::–2a01:77c0:0007:ffff:ffff:ffff: |
| 192.162.216.0 | 255.255.252.0 | /22 | 192.162.216.0–192.162.219.255 |
| 2a01:77c0:1619::0 | ffff:ffff:ffff:: | /48 | 2a01:77c0:1619::0 - 2a01:77c0:1619:ffff:ffff:ffff:ffff |
Sweden
| Subnet IP | Subnet Mask | Net Mask | IP Range |
|---|---|---|---|
| 185.38.180.0 | 255.255.252.0 | /22 | 185.38.180.0–185.38.183.255 |
| 2a01:77c0:1180:: | ffff:ffff:fffc:: | /46 | 2a01:77c0:1180::–2a01:77c0:1183:ffff:ffff:ffff: |
| 89.104.206.0 | 255.255.254.0 | /23 | 89.104.206.0–89.104.207.255 |
| 2a01:77c0:0006:: | ffff:ffff:fffe:: | /47 | 2a01:77c0:0006::–2a01:77c0:0007:ffff:ffff:ffff: |
| 192.162.216.0 | 255.255.252.0 | /22 | 192.162.216.0–192.162.219.255 |
| 2a01:77c0:1619::0 | ffff:ffff:ffff:: | /48 | 2a01:77c0:1619::0 - 2a01:77c0:1619:ffff:ffff:ffff:ffff |
The network addresses above will attempt to deliver email to your servers on the standard SMTP port (25).
By allowing the IP addresses above, mail coming from both VIPRE's primary and secondary data centers will be able to reach your network.