Redirect Inbound Mail to VIPRE

After your account is provisioned and you've allowed VIPRE IP ranges to connect to your internal mail server (if required), you will need to redirect all inbound emails to VIPRE Email Security for processing. VIPRE is configured to accept all mail for the client domain and relay that mail to the IP/FQDN for your mail server (listed in the Inbound Routing section of the dashboard). 

The Internet Domain Name Service (DNS) helps mail senders determine where to deliver email destined for a particular domain. For example, which servers to send email to when sending to john.doe@vipre.com. In this example, the MX (Mail eXchange) records related to 'vipre.com' are looked up in the DNS system, and the sender then delivers the email to the servers listed in those MX records.

Update your MX records

MX records are typically maintained by your DNS registrar, and you will have to log in to your provider's management console or contact them to update your records.

Determine your DNS registrar using Who.Is

If you forget who your DNS registrar is, you can easily find out.

1. Visit Who.Is - https://who.is/
2. Enter your domain name into the form
3. Record your registrar information
   

VIPRE Email MX records

You can locate the VIPRE EMail MX records within the Email Cloud portal by clicking on the Getting Started button in the top right-hand corner. Provide your DNS registrar with that information, based on your location.