Release notes for the VIPRE Cloud Agent hotfix early access release made available May 6, 2020.
What's New
The VIPRE Endpoint Cloud v12 Agent release introduced an entirely new network protection stack to the agent with much more powerful protection capabilities including DNS Protection, an IDS (Intrusion Detection System) with greater than 10x more detection rules, and new browser plugins. As with any major new technology however there is always a risk of issues being discovered, and despite our extensive internal and Beta testing, we did run into some issues with this new agent.
This new agent hotfix (v12.0.7874) addresses the issues that have surfaced thus far, including some observed issues with network latency in very specific customer environments, better handling of URL whitelisting, and a couple of rare crashes under certain device and network loads.
Special Instructions
This agent hotfix will be the first to leverage our new "Custom Build" functionality to allow our customers to try out an agent preview prior to a production release. Under the 'Deploy Agents' tab, the new agent will appear as a Custom Build (contact Support for the Custom Build code if you don't see it), which you can then package into an MSI installer or update to selected devices for testing purposes.
Build Code: B2E7734963B792B0F3E9B119327F71
Refer to Related Articles for details on how to retrieve a custom build.
System Requirements
This section contains all of the system requirements for VIPRE Endpoint Security Cloud.
Component |
Minimum Requirement |
|---|---|
Web-Based Console |
We support the latest release of the following browsers:
|
VIPRE Update Proxy |
VIPRE Update Proxy is a supplemental application tool that works with your existing deployment of VIPRE Endpoint Security - Cloud Edition. For more information, refer to Related Articles for details on the VIPRE Update Proxy Guide. |
| VIPRE Agent for Mac |
OPERATING SYSTEMS
HARDWARE
|
VIPRE Agent for Windows |
OPERATING SYSTEMS
† VIPRE Advanced Active Protection is not supported on these Operating Systems HARDWARE
MISCELLANEOUS
SUPPORTED EMAIL APPLICATIONS
|
Known Issues and Workarounds
This section lists issues that are known at the time of release. In some cases, these are bugs that we are working to resolve with a subsequent release. Other items may be due to causes outside of our control, such as bugs with other vendors' software. In all cases, we have tried to provide a workaround for you to consider, should you experience an issue.
If you have questions about a specific issue, please provide the issue ID (if applicable) when contacting our Technical Support team.
This version of the agent has no known issues at this time.
Bugs fixed in this release
The following bugs have been resolved with this release:
- [VPBAGENT-6235] Network issues on some server OS's
- [VPBAGENT-6237] Issues with network protection resiliency: Under certain conditions, such as networks with large amounts of non-TCP/UDP traffic, specific queues within the VIPRE network filter driver could overflow and cause excessive network latency - sometimes causing other network connections to fail.
- [VPBAGENT-6243] Unable to connect to Exchange server: Outlook and Exchange configured with RPC over HTTP or MAPI over HTTP may experience failed connections when Content Filtering is turned on
- [VPBAGENT-6249] URL whitelist not honored: Under certain conditions, URL whitelist entries were not being honored by the URL and Content Filtering features
- [VPBAGENT-6251] Page fault when streaming multiple videos: Heavy video streaming loads were causing crashes in the network filter driver
- [VPBAGENT-6265] Crash when VIPRE filter driver is combined with certain Broadcom WiFi drivers
- [VPBAGENT-6335] Play Store Help and Support URLs incorrect for browser extensions
- [VPBAGENT-6350] Agent locking access to ag-grid.com
- [VPBAGENT-6351] Internet connection may freeze when OpenVPN is run in full tunnel