Add an Exclusion

Written By Marissa Fegan (Super Administrator)

Updated at June 12th, 2020

Add exclusions to keep files, paths, folders, domains, or processes from being scanned for threats. This article will step you through how to create an exclusion list and define an exclusion.

An exclusion is added to a custom exclusion list. You can add an exclusion to a new or existing list but you cannot modify the VIPRE Known lists.

Each list is set to have a scope of site or policy. A list may be associated to one or more policies. Only use a scope of site if the list needs to apply to all current and future devices. 

Once a new or modified exclusion list is created, or saved, the exclusions will be communicated to each agent on the next agent heartbeat check-in.

Before Adding an Exclusion

Wondering why, or if, you need to add exclusions to VIPRE Cloud? Refer to Related Articles to learn more about what exclusions are and why they may be needed.

How to add an Exclusion List and Exclusions

Step 1: View existing exclusion lists

  1. From the menu, select Exclusions
  2. Click Custom

Step 2: Add exclusion list

  1. In the upper-right corner, click Add Exclusion List
  2. In the Add Exclusion List dialog, type your preferred name for this exclusion list and then click Next

Your exclusion list is now ready for exclusions to be added. Note that at this point, the create exclusion list action is not complete. If you navigate away from this screen, you will be prompted to confirm that you want to cancel the creation of the list.

Step 3: Add exclusion

  1. In the upper-right corner, click Add exclusion
  2. From the Add Exclusion dialog, select the exclusion type: File, Domain, or Process
  3. For file exclusions, select the subtype: Filename, Filepath, or Folder
  4. In the value field, type the name of the item to exclude from scans
  5. To enter additional exclusions at this time, select add another
  6. Click Add

Step 4: Set exclusion list scope

To set the scope of this exclusion list to policy:

  1. Click Scope and then click Edit Policy Associations
  2. From the Policy Associations dialog, select the box located to the left of the policy name for each policy you wish to associate with this exclusion list
  3. Click Update

To set the scope of this exclusion list to site:

  1. Click Scope and then click Switch to site scope
  2. In the Switch Scope dialog, confirm that you want this exclusion list to apply to all policies and devices. To continue, select Yes

Step 5: Save exclusion list and exclusions

  1. In the upper-right corner, click Create

The exclusion list and exclusions have now been saved. The new exclusion list is shown in the Custom Exclusions view.

How to Add an Exclusion to an Existing List

Step 1: View existing exclusion lists

  1. From the menu, select Exclusions
  2. Click Custom

Step 2: Edit exclusion list

  1. Locate the list to edit and click the name or click edit

Step 3: Add exclusion

  1. In the upper-right corner, click Add exclusion
  2. From the Add Exclusion dialog, click the exclusion type: File, Domain, or Process
  3. For file exclusions, select the subtype: Filename, Filepath, or Folder
  4. In the value field, type the name of the item to exclude from scans
  5. Click Add

Step 4: Save exclusion list and exclusions

  1. In the upper-right corner, click Save

The exclusion list has now been updated with the new exclusion.