Release Notes for VIPRE Cloud Console & Agent - July 08, 2021

Written By Marissa Fegan (Super Administrator)

Updated at November 30th, 2021

Product release information for VIPRE Endpoint Security Cloud v1.7.7 and v1.8.0 and Business Agent for Windows v12.2 on July 08, 2021. 

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Update

11/30/2021: VIPRE Windows Agent v12.2 and 12.3 now support Windows 11.


What's New

Important Information

The latest version of our Windows agent is now generally available. Depending on auto-approve and auto-deploy settings, many customers will have the new agent automatically deployed.

For further details on managing agent updates, please refer to our documentation.


Following on the heels of our last major agent update, which brought the advanced network protection engine and new browser plugins, this new version, agent v12.2, significantly expands and improves existing functionality, including:

  • Added browser support for Microsoft Edge based on Chromium (v79 and higher)
  • Post-scan options including, but not limited to, the ability to shut down the computer once scanning has completed
  • New version of Advanced Active Protection (AAP) that supports Windows Server
  • Modified Custom Scan Options dialog showing more detail
  • Enhanced security to reduce potential attack entry points
  • Overall improvement of system responsiveness by on-demand scans no longer affecting the Windows File Cache; this will also allow scans to complete faster
  • HTTPS Payload Scanning allowing VIPRE to scan for malicious browser content in addition to URLs over HTTPS
    • Refer to Related Articles for more details on Web/DNS Protection.
  • Agent user-interface improvements including improved status reports and Web Exploit Detection history
  • Secure method for adding exclusions by adding via path exclusions rather than allowing threats
  • Threat definition sizes reduced as the result of removing legacy components that are no longer used
  • Important malicious process protection updates allowing for compatibility with Windows 10 21H2


System Requirements

Product or Component Minimum Requirement
Web-based Console

We support the latest release of the following browsers:

  • Chrome
  • Edge
  • Firefox
  • IE
  • Safari 
VIPRE Update Proxy
  • A PC with a network connection
  • Any Desktop or Server version of Windows
  • Microsoft .NET Framework 4.0 or higher

VIPRE Update Proxy is a supplemental application tool that works with your existing deployment of VIPRE Endpoint Security Cloud. For more information, view the VIPRE Update Proxy Guide.

VIPRE Agent for Mac

OPERATING SYSTEMS

  • macOS Big Sur 11
  • macOS Catalina 10.15
  • macOS Mojave 10.14 
  • macOS High Sierra 10.13
  • macOS Sierra 10.12
  • OS X El Capitan 10.11

HARDWARE

  • 1GB free disk space
  • 2GB of RAM or better recommended
VIPRE Agent for Windows

OPERATING SYSTEMS

  • Windows 11 (all versions)
  • Windows 10 (32- & 64-bit, all versions)
  • Windows 8.1 (64-bit)
  • Windows 7 SP1 (32- & 64-bit)
  • Windows Server 2019 (64-bit, excluding Server Core) 
  • Windows Server 2016 (excluding Server Core) 
  • Windows Server 2012 R2 (excluding Server Core) 
  • Windows Server 2008 R2 SP1 (excluding Server Core) 
  • Windows Small Business Server 2011 


HARDWARE

  • Dual-core processor recommended
  • 1GB free disk space
  • 2GB RAM or better recommended

MISCELLANEOUS

  • Internet Explorer 8 or later

SUPPORTED EMAIL APPLICATIONS

  • Microsoft Outlook 2003+
  • SMTP/POP3 (Thunderbird, IncrediMail, Eudora, etc.)
  • SSL supported in Outlook only


Bugs Fixed in this Release

Console bug fixes

  • VC-7163 - Prioritize user-initiated generation of .msi/.pkg files over auto-generated requests when a new agent is released
  • VC-7169 - Send notification emails when Site Manager admin approves agent version in auto-converted to a managed site
  • VC-7199 - Improve statistic collection by segregating stats based on license counts
  • VC-7178 - Renaming site resulted in an invalid domain on policy .xml
  • VC-7181 - The data on Usage pages doesn't match Billed Site/Usage Summary HTML notifications 
  • VC-7177 - Summary Endpoint Response doesn't retrieve the entitlement's expiration date for trial sites
  • VC-6892 - If a Trial Site that has data is auto-converted to a Billed Site, the usage page displays an empty expiration date instead of a perpetual or specific date

Agent bug fixes

  • VPBAGENT-6727 - Web exploit detection interfering with Avigilon Control Center v7.4.2.2 Build 105793
  • VPBAGENT-6361 - BSOD due to dnelwf64.sys
  • VPBAGENT-5596 - Agents stop downloading definitions after a period of time
  • VPBAGENT-4419 - Agents failing to upgrade - Error 1603
  • VPBAGENT-3710 - Wildcards are not accepting when creating advanced firewall rules
  • VPBAGENT-6976 - BSOD UNEXPECTED_KERNEL_MODE_TRAP(7f)
  • VPBAGENT-7215 - Web Exploit Detection slowing down backups
  • VPBAGENT-7348 - Web Exploit Detection interfering with Sierra Desktop App using java v1.8.0_45
  • VPBAGENT-7123 - IDS Settings box displayed in Agent when Firewall is not user-managed
  • VPBAGENT-7441 - VIPRENIS causing high CPU usage
  • VPBAGENT-7565 - Web Exploit Detection interfering with SpectrumVoip
  • VPBAGENT-6987 - VIPRE Removal Tool doesn't uninstall completely when Agent was deployed via GPO with per-user distribution
  • VPBAGENT-7803 - Some websites may be inaccessible while using the browser extension with Web Exploit Detection enabled

Known Issues and Workarounds

This section lists issues that are known at the time of release. In some cases, these are bugs that we are working to resolve with a subsequent release. Other items may be due to causes outside of our control, such as bugs with other vendors' software. In all cases, we have tried to provide a workaround for you to consider, should you experience an issue.

If you have questions about a specific issue, please provide the issue ID (if applicable) when contacting our Technical Support team.

Known Issues in this Release

Ticket Number Description Workaround
VC-7478 Usage page shows time range from before the site's license was created Choosing to view a time range from before your site was created will result in an error. To avoid this, choose an appropriate time range starting from the date of, or after, your site was created.
VC-7208 Usage Summary monthly notification frequency is affected by changes in the schedule This setting should not be affected by changes in the schedule. To avoid this, do not make any changes to the notification schedule.
VC-7200 Files with XPS extension not being detected There is currently no workaround for this issue.