Step through how to add and edit user accounts on VIPRE Endpoint Security Cloud; includes information on the user roles that are available.

Managing user accounts

VIPRE Cloud supports two user roles: analyst and admin.

• Analyst role - limited to deploy agents, investigate threats, manage quarantine. Includes ability to view policies and exclusions, but cannot modify
• Admin role - full access to the configuration of the product, including policy creation and editing, exception definitions, and system settings. Includes all permissions of the analyst role.

How to create a user

As an admin, you may create users with either admin or analyst roles. You will need each user's email address and name. A phone number is optional.

A user's email address is locked to their account. If a user's email address changes, you will need to create a new account for them.

Create user and assign them a role

1. Click System > Users > Add User
2. Enter the user details
3. Click Add User

New users will receive a welcome email from VIPRE Cloud with their account confirmation, support details, a Log In button and site link. You will need to separately send each user their password or they can click reset password on the login page to change it.

How to edit a user

At any time, an admin may edit a user's existing information or change their role. 

Change user information or role

You may edit a user's name, phone number, or system role.

1. Navigate to System > Users
2. Under ACTIONS, click Edit User to edit the user information
3. Change the user's first name, last name, phone number, or select a different system role
4. Click Update User

This change takes effect the next time the user logs in.