Access VIPRE Plugin
The VIPRE Plugin can be accessed either through ConnectWise VIPRE tabs or the separate VIPRE Dashboard.
To access using VIPRE tabs through ConnectWise Automate Control Center
- Launch the ConnectWise Control Center
- Open a Client, Location, Group, or Computer window
- Click on the VIPRE tab
To access through the VIPRE Dashboard
The Dashboard enables a global view of VIPRE, which can be filtered by clients or locations.
By default, the Dashboard shows All Clients in the list. You can select a specific client or location to restrict the information displayed.
- Launch the ConnectWise Control Center
- On the left, click Tools > VIPRE
Groups of devices
Within ConnectWise Automate, network objects are segregated into groups. Depending on how you have set up your network, you can have Clients > Locations > Computers, or a variety of hierarchies. Network items are generally grouped by physical location.
There is a secondary hierarchy, which is arbitrary collections of items (groups). Groups can be controlled by the administrator, such as by creating a collection of computers with Windows 7 and Service Pack 3. Custom groups provide granular control for reporting services, monitoring, and automation.
The VIPRE Plugin is designed to automatically pull data from whichever groups are selected. A single device can be selected, twelve specific devices, or a group that contains three locations, each of which contains its own devices. Thus, creating the right groups is essential to creating valuable reporting.
Automate's built-in network tools allow for easy grouping and categorization of customer sites with VIPRE.
Single or multiple items
The VIPRE Plugin makes it easy to review both protected and unprotected agents across the network.
On the VIPRE Plugin screen, you will be reviewing data from the devices selected. The VIPRE Plugin screen shows
- Agents - This is the number of agents that you are currently reviewing and have selected
- Protected devices - The protected tab will show you which of these agents are protected
- Unprotected devices - The unprotected tab will show agents that have not yet had VIPRE installed
Agent information includes the site which it belongs to, the endpoint device it is protecting, and the status of this device. To install an agent, administrators use the Unprotected Agents tab.