There are several things that will need to be completed before you are able to deploy VIPRE Security Awareness Training.
What we need from you
Sometimes it can be confusing to try to figure out what you need to do to get started. Here we eliminate that confusion and lay it all out as simply as possible.
- Company Name
- Customer Contact Name
- Customer Email Address (both primary and admin)
- Product Selection
- Number of users/learners
- List of end-users in a CSV file
- Confirmation that all prerequisite action items have been completed
The majority of these items are obtained when you respond to the Onboarding/Account Setup email.
Action Items Checklist
On top of the required items above, we've put together a check-list of things you'll need to complete on your end to ensure VIPRE SAT and PhishProof works properly.
Info
The following information discusses white-listing via domain. If your organization prefers to white-list via IP address, please contact us for that information.
- Notify your IT department that we will be sending simulated phishing emails from outside of your network
- The following white-listing tasks must be completed in Intrusion Detection System/Firewall, Client-side Email Filters, and Server-side Email Filters to ensure emails are delivered successfully to the end-user:
- Domain name of the SMTP Relay used by the application: smtp.mailgun.org
- Location that hosts the landing pages in your web filtering software (if applicable): *phishproof.com
- Domains used when sending Phishproof email templates:
- accountsecurity.online
- amznbks.com
- bankameriica.com
- certifyjob.com
- clickweb.solutions
- faceboookfriendster.com
- filescanners.org
- formsmail.com
- funitgames.org
- googllesecurity.net
- ibsbanks.com
- mailsystems.online
- phishproof.com
- securityadmin.net
- securityalert.org
- securityawarenesstraining.com
- starrwood.net
- systemadsmin.org
- twitttersocialpage.com
- upssite.com
- uspostallservice.com
- wallgreenspharm.com
- web-access-alerting.com
- boxfilesshare.com
- docutransfers.com
- employee-rewards.net
- hr-rewardscenter.com
- hq-administrators.com
- itpatching-installs.com
- corp-addmin.com
- admin-tokenalert.com
- sso-server.com
- login-microsoft.com
- Adjust any other settings as needed to ensure the simulated phishing emails flow properly to your end-users
What VIPRE takes care of
Once we've received all of the above information from you, we'll get to work on the following:
- Configuration of VIPRE SAT (Security Awareness Training) with the provided company name and domain
- Sending a registration email
- Registration of users with the selected learning path
- Configuration of automatic reminders for all courses bi-weekly on predefined cadence
- e.g. Every two weeks, learners will receive automated reminders to complete their courses
System Requirements
Browsers
- Google Chrome 75+
- Mozilla Firefox 66+
- Microsoft Edge 89+
- Apple Safari 13.0.2+
Additional Requirements
- Required bandwidth per host machine of 4 Mbps download and .5 Mbps upload
- iPad access is supported only for HTML5-based courses in the latest version of iPadOS with Safari
- Operating System and browser zoom levels at 100%
- Screen resolution of 1024x768 or 1920x1080
- Ability to play .mp4 videos
Not Supported
VIPRE User Protection does not officially support training using the following:
- Thin Clients (Citrix / Virtual Desktops)
- VPN Connections
- Proxy Connections
- Internet Explorer Compatibility mode
PhishProof
Ensure your computers meet the following requirements:
Email Clients
- MS Outlook 2003+
- Hotmail
- Gmail
- Yahoo Mail
Browsers
- Chrome 71+
- Firefox 65+
- Internet Explorer 9+
- Safari 11.1.2+