Training Partner Console for Resellers & Distributors

Written By Marissa Fegan (Super Administrator)

Updated at September 19th, 2024

The Training Partner Console is a web-based console where VIPRE and Inspired eLearning Partners can manage their organizations. Choose a tab below to learn more about that topic.

 

Access URL

Here are the links you can use to access the Training Partner Console based on your geographical location. If you are unsure which portal link is appropriate, please refer to your email or contact our Support team.

Region Training Partner Console URL
EMEA (United Kingdom, Ireland, DACH, and the Nordics) https://emea-partner.inspiredlms.com
North America https://us-partner.inspiredlms.com
 
 

Partner Admins

A Partner Admin is an administrative user account that you, our partner, have designated that can access the Training Partner Console.

Partner Admins have access to perform admin tasks, including:

  • View Organization
  • Log into and access Organizations (iLMS, PhishProof, StatZen)
  • Create/Download Reports

To add an admin account:

  1. Login to the Training Partner Console
  2. In the top right, click your name, then select Manage Admins
  3. Click +Add Partner Admin
  4. Add First Name
  5. Add Last Name
  6. Add email address
  7. Click Save

An email will be sent from notification@securityawarenesstraining.com to the email address for the designated admin confirming registration and including a link for password reset and a link to the partner console.

To manage an existing admin account:

  1. In the top right, click your name, then select Manage Admins
  2. You’ll notice a table of Partner Admins; under Actions, select one of the following options:
    • Send Welcome Email - this can double as a password reset option
    • Edit - gives you the ability to change name or email address
    • Delete - you will receive a prompt to confirm deletion
 

Manage Customers

Partner Admins can add, edit, and delete organizations within your account.

To manage organizations within the Partner console:

  1. Login to the Training Partner Console
  2. You'll see a table with a list of organizations that have already been created
    1. Slide the toggle above Actions in the top right to see only organizations currently being onboarded
  3. Under Actions, there are two options:
    1. Login - This will bring you to the iLMS Dashboard for that organization
    2. View - This will bring you to the organization's details where you can view:
      • Organization details such as the active number of users
      • Selected packages
      • Modules enabled/disabled

Information under the View menu (such as the number of users, selected packages, and enabled modules) will only appear for organizations that have upgraded to a new Inspired eLearning powered by VIPRE package. As we work with our partners to renew customer licenses over time, this new package information will be applied and become visible in the portal.

 

 

For complete documentation on iLMS and the PhishProof module, visit Security Awareness Training Support.

 

Partner Reports

  1. Login to the Training Partner Console
  2. Select Reports in the top navigation bar
  3. There is currently one report - Active User Count - and you are presented with two options:
    • Schedule & Email
    • Get Quick Report

To get a quick report, click Request Report on the right side of the screen. It will email you a copy of the report. You'll also be taken to the Download Reports screen, where you'll see the report, the date the report was generated, and the status of the report.

To schedule a report to be emailed, slide the toggle next to Schedule & Email so that it turns green. Choose a date and time for the report to start sending, as well as frequency options such as Every Day, Every Week, and Every Month. Add the email addresses that you want to receive this report and click Save & Schedule.

Reports will be presented in .CSV file format.

If you have questions, please reach out to our Support team.

 
 

For complete documentation on iLMS and the PhishProof module, visit Security Awareness Training Support.