Product release information for VIPRE Cloud Agent Custom Build version 13.2.8623, released on 2024 April 08.
What's New
Update
2024 April 10: A second custom build agent is scheduled to be released later this month. Check back here for updates.
We have received a new custom build of the VIPRE Cloud Agent with the following updates:
- We have made a number of improvements to the VIPRE Cloud Agent to harden its operation, ensure that unexpected network events don’t cause the agent to fail to load, as well as Signed Agents improvements so that end users are no longer being prompted for missing signatures
- The VIPRE Cloud Agent now supports Device Control and Policy Management
- Remote Shell now supports copy-and-paste
- Various additional performance improvements
VIPRE Recommends
Keeping all software in your environment as up-to-date as possible is critical. New software releases often fix issues with older product versions that, unless addressed, could leave you vulnerable. As such, VIPRE recommends updating to the most recent version as soon as possible.
You can check the current status of older product versions on the VIPRE Product Lifecycle Matrix to learn when support for specific product versions may end.
Special Instructions
Custom Build Codes
With VIPRE-provided custom build codes, you can access VIPRE Agent releases that are not generally available. We may make these builds available to fix specific customer issues or for early access to builds planned for GA release but not yet released.
Custom agent builds may either be released under General Availability (GA), or the fixes within them could be incorporated into another GA release. Once this happens, the custom build will no longer be relevant. Depending on the policy's Auto-approve and Auto-deploy settings, the new GA release may automatically be deployed to your endpoints. Refer to Related Articles for details on managing your agent software updates.
If you are experiencing an issue with your existing agents or want to test a pre-release agent, review the list of available custom builds here to see if one of them might fix your issue.
Information
2024 April 08: VIPRE Cloud Custom Build Agent v13.2.8623 is now available below.
Currently Available Custom Builds
| Build | Custom Build Code | Description |
|---|---|---|
| v13.2.8623 | B0C582EE5B8CDD6B62C01520EB75AE7E | Release notes for VIPRE Cloud Custom Build Agent |
System Requirements
Fixed in this Release
- VPBAGENT-41841: When updating a patch, an exploitable DLL could have been abused to escalate privileges
- VPBAGENT-41620: A combination of Domain Exclusions was causing Malicious URL Blocking for HTTPS to produce two VIPRE URL Inspectors per lookup but was not automatically closing them.
- VPBAGENT-41499: Some VIPRE Cloud Agents were not updating software versions after being approved
- VPBAGENT-41323: "Access is Denied" dialog box was popping up while trying to print after VIPRE was uninstalled
- VPBAGENT-41244: VIPRE Cloud Agent, with Intrusion Detection System (IDS) enabled, was giving intermittent SSL errors when browsing to some websites
- VPBAGENT-41237: Malicious Content Blocking for HTTPS was preventing Two Factor Authentication page from loading
- VPBAGENT-40389: VIPRE Cloud Agent was causing SBAMSvc.exe to crash repeatedly
- VPBAGENT-40304: On 2019 File Server Virtual Machines, NDIS Lightweight Filter was crashing
Known Issues and Workarounds
This section lists issues that are known at the time of release. In some cases, these are bugs that we are working to resolve with a subsequent release. Other items may be due to causes outside our control, such as bugs with other vendors' software. In all cases, we have tried to provide a workaround for you to consider should you experience an issue.
If you have questions about a specific issue, please provide the ticket number below (if applicable) when contacting our Technical Support team.
Current Version
| Ticket Number | Description |
|---|---|
| VPBAGENT-41719 |
VIPRE Cloud Agent might cause recurring BSOD errors when stopping the Agent
|
| VPBAGENT-41863 | VIPRE Cloud Agent might randomly cause sbwfw.sys to crash, causing a BSOD error |
| VPBAGENT-41923 | Firewall might show in Error status on Server 2016 |
| VPBAGENT-41934 | Optical Drive could appear to be missing when performing a custom scan |
| VPBAGENT-42014 | After migrating VIPRE Agents from Endpoint Server to EDR, gfibto.sys might cause BSOD boot loop |
| VPBAGENT-42068 | SBAMSvc might cause VIPRE Agent BSOD error on virtual machine |
| VPBAGENT-42069 | Post-install reboot loop occuring with definitions update failure with “SDK requires reboot” error |
| VPBAGENT-41586 | VIPRE Agent generating popup messages for URL Filtering Extension installation |
| VPBAGENT-41435 | Recurring sbwfw.sys crash on Server 2019 Datacenter Virtual Machine |
| VPBAGENT-41931 | VIPRE Malicious Content Blocking for HTTPS prevents website from loading |
| VPBAGENT-41320 | Patch Management showing an old Zoom version despite Zoom being up-to-date |
| VPBAGENT-41224 | VIPRE EDR Extended Investigation is preventing some end-users from accessing their internal support portals |
| VPBAGENT-41202 | VIPRE EDR triggers IDS alert but was unable to block the attack |