This article details deploying the VIPRE Cloud Agent using an MSI installer through Microsoft Intune. This allows for centralized management of endpoint security across your organization.

Prerequisites

1. Administrative access to Microsoft Intune and an active Intune subscription
2. The VIPRE Cloud Agent MSI installer, which you can download from the VIPRE Security portal
3. The target devices should be enrolled in Intune and must meet the system requirements for the VIPRE Cloud Agent for Windows
4. Devices should be running Windows 10 or later

Step 1 - Upload the VIPRE MSI Installer to Intune

Before deploying the VIPRE agent, you’ll need to upload the MSI installer into Intune:

1. Log into the Microsoft Intune Admin Center (Microsoft Endpoint Manager)
2. Navigate to Apps > Windows > Add
3. In the App type dropdown, select Line-of-business app and click Select
4. Under App package file, browse to upload the VIPRE MSI installer that you downloaded earlier
5. Click OK to proceed

Step 2 - Configure App Information

After uploading the MSI, provide the following information:

• Name: Enter a name for the deployment, such as “VIPRE Endpoint Cloud Agent”
• Description: Provide a brief description for your reference, such as “Deploys VIPRE Cloud Agent via MSI”
• Publisher: Enter “VIPRE Security”
• App Version: Leave this field as auto-populated based on the MSI file

Step 3 - Configure Program Information

Set up how Intune will install the application.

Command-line arguments

Use the following silent installation switch for the MSI, ensure you update the MSI file name to match the download MSI:

msiexec /i VIPREEndpointAgent.msi /quiet /norestart

Optionally, add an uninstall command if needed:

msiexec /x {ProductCode} /quiet /norestart

Step 4 - Assign the App to Devices

Next, you'll assign the VIPRE Endpoint Cloud Agent to the required devices or user groups:

1. In the Assignments section, click Add group under Required to select the devices or users to which the agent will be deployed.
2. Choose the appropriate device groups or individual devices.
3. Click Select to confirm.

Step 5 - Configure App Requirements (Optional)

Optionally, you can specify conditions to control which devices the app can be deployed to:

• Operating System Architecture: Choose 64-bit for modern Windows machines
• Minimum Operating System: Set the minimum OS to Windows 10 or later

Step 6 - Configure App Detection Rules (Optional)

To ensure that Intune accurately detects whether the VIPRE agent is installed on a device, you can configure detection rules:

1. In the Detection rules section, select Manually Configure Detection rules
2. Choose Rule type: MSI
3. Enter the MSI product code for the VIPRE Endpoint Cloud Agent
   1. This can be retrieved from a system where VIPRE is installed or the MSI package properties

Step 7 - Monitor Deployment Status

Once the deployment is configured, Intune will install the VIPRE agent on the assigned devices.

1. Navigate to Apps > Monitor > App install status to track the installation progress
2. Review any errors or issues that may occur during the deployment
   • Common issues include network connectivity problems or incompatible device OS versions

Step 8 - Verify Successful Installation

After the installation, verify the VIPRE Endpoint Cloud Agent was successfully installed by:

• Checking Programs and Features on the target device to ensure the VIPRE agent is listed
• Verifying the VIPRE services are running in the background
• Logging into the VIPRE Cloud Console to confirm the devices are now reporting and managed through VIPRE

Step 9 - Post-Deployment Management

• Updating VIPRE Agents
  • When VIPRE releases a new MSI version, you can follow the same steps to upload the updated MSI and assign it to the relevant devices.
• Uninstalling VIPRE
  • If you need to remove the VIPRE agent, use the Uninstall command defined earlier to silently uninstall the software via Intune.

Troubleshooting

If the deployment fails on certain devices:

• Check Intune logs for details on the failure in the App install status section
• Verify that the device is properly enrolled in Intune and meets both the system requirements for VIPRE Cloud Agent for Windows and Microsoft Intune
• Ensure no conflicting software (such as another antivirus) is blocking the installation

By following these steps, you can seamlessly deploy the VIPRE Endpoint Cloud Agent across multiple devices via Microsoft Intune. Intune's centralized management helps ensure your endpoints are secured efficiently without manual intervention on each machine.

For additional help or specific troubleshooting, contact VIPRE support or refer to Microsoft Intune Documentation.