Configure Link Isolation

Written By Marissa Fegan (Super Administrator)

Updated at August 6th, 2024

To configure the VIPRE Email Security Cloud Link Isolation add-on, complete the following steps:

  1. From your Email Security Cloud admin portal, click on Service Settings in the left-side menu
  2. Select Link Isolation,action plan then select a tab below to learn about the settings for that option

 

VIPRE Recommends

Your experience with Link Isolation is dependent on the options you choose here. Review all of the options below carefully to determine the best action plan for your organization before implementation.

The scanning and analysis processes for Link Isolation can take up to approximately 20-30 seconds. During that time, important steps are taking place - some of these steps include loading the URL into the cloud browser, waiting for all embedded scripts to execute fully, and putting the page through a series of tests. 

You can fine-tune the system by ensuring all sites/domains that are used frequently by your organization and are known to be safe have been added to the Allowed IPs/Domains tab.

 

 

URL Filter Configuration

  1. On the URL Filter Configuration tab, select from the following options:
    • Click-time Protection
      • Enable Deeplink: This option allows Link Isolation to perform deep, cloud-based scanning to analyze malicious URLs and obtain more information; also enables URL categorization and screenshots/previews of malicious URLs
      • Click-Through > Block: Blocks all potentially malicious URLs that have been clicked in the email; unable to proceed
      • Click-Through > Warn and allow override: Displays a warning when potentially malicious URLs have been clicked in the email; gives the option to ignore the warning and proceed to the website
    • URL Rewriting
      • Exclude my own domains: URLs containing any of the domains you've added to your account will not be rewritten
      • Rewrite displayed URLs and underlying links: Visible links shown as URLs will be rewritten; this may alter the appearance of the email as rewritten URLs can be quite long
      • Rewrite URLs in text mode email: Rewrites URLs both in HTML and text mode; this may alter the appearance of the email as rewritten URLs can be quite long
  2. Click Save
 
 

Allowed IPs/Domains

  1. Click on the + plus sign on the left side of the screen
  2. Type the IP address or domain in the text box - when adding multiples, supported separators are commas, semicolons, and space
    • Any trusted IP address or domain can be added to this list as Link Isolation does not rewrite IP addresses or Domains on this list
    • VIPRE recommends only adding trusted domains, like domains associated with your organization, to the Allowed IPs/Domains list
  3. Click Save

 
 

Denied IPs/Domains

To add an IP address or domain that you want to deny:

  1. Click on the + plus sign on the left side of the screen
  2. Type the IP address or domain in the text box
    • Any untrusted IP address or domain can be added to this list
  3. Click Save

To search for a previously denied IP address or domain:

  • Type the IP address or domain in the search box and press Enter

To delete a previously denied IP address or domain:

  • Locate the desired IP address or domain and click the trash icon on the right side of the screen
 
 

Templates

  1. This allows you to customize the message that your users see:
    1. When they click on the malicious URL based on whether you chose to Warn and Allow or Block Page under URL Filter Configuration
    2. When attempting to access an IP address or domain that has been denied
  2. Click Save
 
 

Once you've gone through the configuration options detailed in the tabs above, you're ready to enable Link Isolation. 

  1. Scroll to the top of the screen and click the toggle next to Enable Link Isolation in the top-left corner
     

Congratulations! Link Isolation is now configured and enabled.