There are some things to keep in mind when updating the Endpoint Server Console and Agents.
Important
- It is recommended to create a backup of the VIPRE database prior to updating. Refer to Related Articles for details on how to accomplish this.
- Database migration can take some time depending on the size of the DB. Canceling the wizard can result in data loss.
- If updating the Endpoint Server console from any version lower than v10.0, you will need to plan for a possible reboot. Updating the VIPRE Endpoint Security console to the newest version will require Microsoft .NET Framework 4.6 to be installed. If .NET Framework 4.6 is not already on your system, the installer may reboot the server to finalize the installation.
Step 1: Update VIPRE Console
Ensure the VIPRE Console is closed prior to updating.
- Download and run VIPRE Endpoint Security (Key starts with 443)
- Proceed with the installation prompts to complete the update
- If necessary, read up on what is required to update and how to troubleshoot
- Proceed to Step 2: Update the VIPRE Agents
Step 2: Update VIPRE Agents
There are three ways to update agents:
Automatic agent updates
- Open the policy properties
- Navigate to Updates > Software Updates
- Check the box and set the time to how often VIPRE should check for updates
Manual agent updates
- Open the VIPRE Business console and select Windows Policies
- Click on the Protected Computers tab
- Right-click the Agent(s) and select Agent Updates > Check for Agent Software Updates
Scheduled agent updates
- Open the VIPRE Business console and select Windows Policies
- Click on the Protected Computers tab
- Right-click the agent(s) and select Agent Updates > Schedule Agent Upgrade
- Select the time and date you wish to schedule updates for and click OK