This article demonstrates how to enable your Sendinc Email Alias.
Note
Enabling a Sendinc Email Alias must be completed before you can set up any SMTP Integrations.
Important
Sendinc Email Aliases DO NOT receive incoming mail. Although some SMTP Integrations include steps to set up incoming connections to the Sendinc IMAP server, this server is simply a ghost server to get the mail account set up in your client correctly. It does not actually receive mail.
Some clients may need to verify that you own the email address. Mail to your Sendinc Email Alias will be forwarded to your real email address, however, you should not give your Sendinc Email Alias out to the public or try to use it for daily purposes. If we detect that you are abusing it, you may be restricted from using this part of the service.
If your alias has been compromised and/or is receiving regular mail, you can reset it to get a new one.
Step 1:
Log in to your account at Sendinc.com.
Step 2:
Click "Mail Preferences" in the left sidebar.
Step 3:
At the bottom of the "Advanced Settings" section there is an Email Alias field. Click the "Enable" button. You can also "Reset" or "Disable" your Sendinc Email Alias from here.
Important
Resetting or disabling your Sendinc Email Alias will cause any SMTP Integrations you have set up to stop functioning until you update the mail client's settings with your new Sendinc Email Alias.
Step 4:
Use the generated Sendinc Email Alias to set up one or more of our SMTP Integrations:
Gmail.com
Gmail.com
This article demonstrates how Gmail.com can be quickly configured to send encrypted emails using Sendinc.
Prerequisites
- A Sendinc Email Alias
- An email account configured within Gmail.com webmail
Step 1:
Log in to your account at Gmail.com.
Step 2:
Open Gmail "Settings" by clicking on the gear icon in the top right corner of the page.
Step 3:
Select the "Accounts" tab.
Step 4:
Click "Add another email address you own" in the "Send mail as" section.
Step 5:
In the pop-up window, fill our the form:
- Fill in your
name - Set
emailto your Sendinc Email Alias - Uncheck the
Treat as an aliasoption
Step 6:
Click "Next Step".
Step 7:
Fill out the form:
- Set
SMTP Serverto "smtp.sendinc.net" - Set
Portto "465" - Set
usernameto your Sendinc Email Alias - Set
passwordto your Sendinc Password
If you get the following error
You must send through secure25.net SMTP servers when you send as xxxx.xxxx@secure25.net. However, this functionality is not available for your account. Please contact your domain administrator for more information.
Solution
It looks like you have Google Workspace-GSuite for this domain. The error you are getting is because at the Google Admin level your organization doesn't have Allow per-user outbound.
This is a feature that is currently disabled. Please follow the instructions on the link below and let us know if you're still having issues:
Step 8:
- Click "Add Account".
Step 9:
Google will send a verification code to your Sendinc Email Alias address. We will receive and forward this email to the email address you set up your account with. Once received, enter the code into the field provided by Gmail and click "Verify".
Step 10:
Now log out and back into your Gmail account. This insures the setup is complete.
Step 11:
When composing a new message, set the Sendinc Email Alias account you just created as the From address before sending.
All Done!
Send a test email to yourself to make sure everything works!
Still have questions about integrating with Gmail.com?
Outlook.com
Outlook.com
This article demonstrates how Outlook.com can be quickly configured to send encrypted emails using Sendinc.
Prerequisites
- A Sendinc Email Alias
- An email account configured within Outlook.com webmail
Step 1:
Log in to your account at Outlook.com.
Step 2:
Open Outlook "Options" by clicking on the gear in the top right corner of the page.
Step 3:
Click "Your email accounts".
Step 4:
Click "Add a send-only account".
Step 5:
Fill out the form:
- Set your
Name - Set
Email addressto your Sendinc Email Alias - Set
Passwordto your Sendinc Password
Step 6:
Click "Next".
Step 7:
Fill out the rest of the form:
- Select the "Send email using your provider's server" option
- Set
Service addressto "smtp.sendinc.net" - Set
Portto "465" - Enable the
Requires a secure connectionoption - Set
usernameto your Sendinc Email Alias - Set
Passwordto your Sendinc Password
Step 8:
Click "Next".
Step 9:
When composing a new message, set the Sendinc Email Alias account you just created as the From address before sending.
All Done!
Send a test email to yourself to make sure everything works!
Still have questions about integrating with Outlook.com? Submit a Support Ticket
Mozilla Thunderbird
Mozilla Thunderbird
This article demonstrates how Mozilla Thunderbird can be quickly configured to send encrypted emails using Sendinc.
Prerequisites
- A Sendinc Email Alias
- An updated version of Mozilla Thunderbird
Step 1:
Open Thunderbird
Step 2:
Click the Menu button at the top right.
Step 3:
Hover over "Preferences" and select "Account Settings".
Step 4:
Click "Account Actions" at the bottom left and select "Add Mail Account...".
Step 5:
Fill out this form:
- Fill in
Your Name - Set
E-Mail Addressassociated with your Sendinc Email Alias - Set
Passwordto your Sendinc Password - Select "Remember password"
Step 6:
Click "Continue".
Step 7:
You will see a message saying "Configuration found at email provider". Click "Done".
Step 8:
Select "Copies & Folders" in the left-hand menu.
Step 9:
To enable Sent Messages: under the "Place a copy in:" section, select the "Other" option and choose a local destination to save sent messages.
To disable Sent Messages: uncheck the "Place a copy in:" option.
Step 10:
Click "OK".
All Done!
Send a test email to yourself to make sure everything works!
Still have questions about integrating with Mozilla Thunderbird?
Apple Mail (iOS)
Apple Mail (iOS)
This article demonstrates how the iPhone or iPad can be quickly configured to send encrypted emails using Sendinc.
Prerequisites
- A Sendinc Email Alias
- An iOS device with Apple Mail
Step 1:
From your iOS device, open the "Safari" app.
Step 2:
Navigate to Sendinc's Apple Mail Configuration Generator.
Step 3:
Enter your Sendinc Email Alias and click "Submit".
Step 4:
Safari will download a file called sendinc.mobileconfig and open it in the Settings application.
Step 5:
Click "Install".
Step 6:
You will be prompted for your iOS device's passcode. Enter your passcode to continue.
Step 7:
You will be prompted for your password. Enter your Sendinc Password and click "Next".
Step 8:
Click "Done" and open the "Mail" application.
Step 9:
When composing a new message, set the Sendinc Email Alias account you just configured as the From address before sending.
All Done!
Send a test email to yourself to make sure everything works!
Still have questions about integrating with Apple Mail (iOS)?
All Done!
Still have questions about enabling your email alias?