The Usage screen provides a billing-oriented look at active devices for customer sites over time.

From the main panel, select Usage

The Usage screen defaults to the Billed Sites selection. Review the site summary numbers at the top of the screen; we have Total Sites, Number of Active Sites, and the Peak Count. Compare this information to the site data inventory on the Sites screen. 

Sites are active when they have 1 or more devices protected by VIPRE. 

Adjust the current view’s statement period by selecting a different month in the top right of the screen.

The ‘totals’ displayed at the top of the screen give you a quick heads-up on the proportion of your active users to inactive customers. The number of peak active devices is the total active deployments billed across all your tenant sites.

Daily Active Devices shows peak active device totals per day.

Select a vertical peak date

Selecting a peak date here filters the information below, allowing you to view a specific day’s device use by site.

By default, All Billed Sites shows the site name, Estimated Seats, peak usage and a small trend graph.

Estimated Seats is the number of client seats manually entered when creating the site. It is not calculated in any way for billing. So, if the number of current peak usage continues to lag behind the estimated seats, it could be time for you to step in and offer remedial services.

Also, note that the peak active devices at the top of this page is the sum of all devices in the Peak column.

Select a site from the list

This opens an individual view of the customer’s daily active devices. Select a report date range by clicking on the current default date next to Statement Period. The Estimated Seats and expiration data are repeated for quick reference.

In the upper right, select the Actions button

Here, you can choose Go to site to navigate into the customer site.

You could use the site analytics to assist and advise the customer. Bringing more devices on line, for example, could help insulate the customer from existing threat—as well as provide an up-sale opportunity for you.

In the Usage screen, select Trial Sites

This feature tracks trial sites in much the same way as billed sites. 

Select the site name an active trial

An individual site data window opens. The estimate seats number and the site expiration date also appear beneath the statement period.

Select the Actions button on the upper right of the window

The dropdown menu enables you to navigate into the customer's trial site.

You could, for example, use the site analytics to alert the customer that the trial period is about to expire AND how VIPRE Cloud has helped insulate them from existing threats during the trial period.