Release Notes for VIPRE EDR - 2024 Aug 27

Written By Marissa Fegan (Super Administrator)

Updated at August 27th, 2024

Product release information for VIPRE Endpoint Detection & Response and VIPRE Site Manager released 2024 August 27.

What's New

This release of VIPRE EDR brings you Remote Browser Isolation! If you subscribe to our VIPRE Email Security Cloud product, you may already know this feature.

Remote Browser Isolation is part of VIPRE Endpoint Detection & Response (EDR) and VIPRE Site Manager.

If you do not already subscribe to VIPRE EDR or VIPRE Site Manager and want to learn more, contact your account manager or our Sales team.

 

 

EDR - Remote Browser Isolation

Remote Browser Isolation (RBI) allows users to review a potentially malicious link in a safe environment without the risk of exposing the user's computer or network. 

Meet Remote Browser Isolation

RBI works by isolating web content in a sandbox away from the user's local device. When the user browses a website using RBI, any potential threats are executed and contained within the isolated environment, preventing them from reaching the user's computer or network. The user experiences the suspicious website as if they are visiting it with their local browser, but the actual browser is located in a temporary container running in the Cloud.

There are several ways to access RBI, which we'll detail below, but regardless of your path, all of the RBI access points will lead you to the same place. The website you have chosen will open in a new browser tab. Here is a brief demo of what you'll see and experience in the remote browser.

 

 

The first thing you'll notice is the URL in the browser’s address bar indicates it is part of VIPRE’s RBI feature.

Clicking the info icon next to the original URL will give you certain details about the site, including whether the site is secure, whether the certificate is valid, how many cookies it's using, and how many external links exist on the page.

Connection Is the connection to the website secure?
Certificate

Is the certificate valid or invalid?

 

Clicking the arrow will give you details about the certificate, including who it was issued to, who it was issued by, and when it expires.

Cookies

Is this page using cookies?

 

Clicking the arrow will tell you what cookies are being used. Selecting a specific cookie allows you to drill down further and get additional information on it.

External Links

Are there any external links on this page?

 

Clicking the arrow will provide you with a list of external links on this page. You can copy/paste these links into the EDR Investigate > RBI screen to manually open and review these links.

Clicking on Show Log at the top-right side of the screen will open the Event Log at the bottom. The Event Log provides details such as what was loaded along with the webpage being viewed (e.g., cookies, scripts, redirects, etc.), which can be extremely helpful in determining the potential threat level. When the event log is visible, it will say Hide Log. When you are done viewing the Event Log, you can click the x or Hide Log.

Once you’ve finished reviewing the website remotely, you can close the browser tab or window to close the RBI session; otherwise, the RBI session is terminated automatically after 30 seconds of inactivity.

 

Accessing Remote Browser Isolation

There are several ways to access RBI, which we'll detail here: 

  • Investigate > RBI
  • Investigate > Link Analysis
  • Monitor > Reports

Investigate > RBI

Scenario: You have a list of URLs that you obtained outside of VIPRE EDR or Site Manager and would like to review them in the safe environment of a remote browser.

  1. Log in to your EDR or Site Manager admin console and navigate to Investigate > RBI on the left-side menu
  2. Type or paste the desired URL into the form and click the arrow to view it in the remote browser

Scenario: You're already working in the Link Analysis dashboard to submit URLs to VIPRE for analysis. You see one URL you aren't sure about and would like to review it without risking the safety of the computer you're using. Select the specific link analysis to open details and click Launch Remote Browser.

 

Monitor > Reports > Web Activity Summary Report

Scenario: You're already working within the Web Activity Summary Report to review all of the events from your top blocked domains. Select the specific threat to open details and click Launch Remote Browser.

Remote Browser Isolation is part of VIPRE Endpoint Detection & Response (EDR) and VIPRE Site Manager.

If you do not already subscribe to VIPRE EDR or Site Manager, contact your account manager or our Sales team.

 

System Requirements

VIPRE Endpoint Detection & Response System Requirements

System requirements for VIPRE Endpoint Detection & Response.

Product or Component System Requirements
VIPRE EDR Web-based Console

We support the latest release of the following browsers:

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Apple Safari 
VIPRE Update Proxy
  • A PC with a network connection
  • Any Desktop or Server version of Windows
  • Microsoft .NET Framework 4.0 or higher

VIPRE Update Proxy is a supplemental application tool that works with your existing deployment of VIPRE Endpoint Security Cloud or Endpoint Detection & Response. For more information, refer to Related Articles for details on the VIPRE Update Proxy Guide.

VIPRE Agent for Windows

OPERATING SYSTEMS

  • Windows 11 (64-bit)
  • Windows 10 (32- & 64-bit, all versions)
  • Windows 8.1 (32- & 64-bit)
  • Windows 7 SP1 (32- & 64-bit) 
  • Windows Server 2022 (64-bit, excluding Server Core) 
  • Windows Server 2019 (64-bit, excluding Server Core) 
  • Windows Server 2016 (64-bit, excluding Server Core) 
  • Windows Server 2012 R2 (64-bit, excluding Server Core) 
  • Windows Server 2008 R2 SP1 (64-bit, excluding Server Core) 
  • Windows Small Business Server 2011 

HARDWARE

  • Dual-core processor recommended
  • 1GB free disk space
  • 2GB RAM or better recommended

MISCELLANEOUS

  • Internet Explorer 8 or later

SUPPORTED EMAIL APPLICATIONS

  • Microsoft Outlook 2003+
  • SMTP/POP3 (Thunderbird, IncrediMail, Eudora, etc.)
  • SSL supported in Outlook only

SUPPORTED WEB BROWSERS FOR HTTPS URL PROTECTION

  • Google Chrome v79 or later
  • Microsoft Edge v79 or later
  • Mozilla Firefox v65 or later


 

VIPRE Agent for macOS

**EDR functions are not yet available for macOS

Operating System:

  • macOS Sonoma 14
  • macOS Ventura 13
  • macOS Monterey 12
  • macOS Big Sur 11 
  • macOS Catalina 10.15  
  • macOS Mojave 10.14  
  • macOS High Sierra 10.13  
  • macOS Sierra 10.12  
  • macOS X El Capitan 10.11  

Your Mac must also have:

  • 2 GB Memory
  • 1 GB available hard drive space
  • Active Internet Connection


 

 

Known Issues and Workarounds

This section lists issues that are known at the time of release. In some cases, these are bugs that we are working to resolve with a subsequent release. Other items may be due to causes outside our control, such as bugs with other vendors' software. In all cases, we have tried to provide a workaround for you to consider should you experience an issue.

If you have questions about a specific issue, please provide the ticket number below (if applicable) when contacting our Technical Support team.

Ticket Number Description
VCT-16031 403 error when uploading an attachment to an Incident using the external API. Uploading attachments through the UI is available. 
VCT-16025

When the Enforce SSO Login Only option is enabled, you will not be presented with the MDR login link.

 

Workaround: You can log in to MDR with your IDP