We occasionally provide Custom Build Codes to grant early access to upcoming agent releases. These builds are typically used to test new features or verify fixes for specific issues before they reach General Availability (GA). Use the table below to find a custom build code.

Step 1: Retrieve the Build

The following steps assume you are already logged in to your VIPRE Cloud web console.

1. Navigate to SETUP > Deploy Agents

1. On the right side of the window, under Retrieve Custom Build, click the button that says Enter Build Code
2. Enter the build code that was provided to you and select Retrieve

Once the Custom Build agent is retrieved, it will appear under the current version.

Step 2: Deploy to Devices

There are two options to deploy the agent once you have the custom build.

Option 1: Update Devices (Strongly Recommended)

Use this method to remotely update agents that are already installed on your endpoints. This is the fastest and most efficient way to test a new build on existing machines.

1. Next to the Custom Build, click Update Devices
2. Select the checkboxes next to the endpoints you would like to update to this custom build
   • We recommend starting with your dedicated test machines
3. Click Update Selected—a remote task is sent to the selected agents to perform the update

Option 2: Create Policy Installer (Fresh Installs Only)

This is more of a manual installation option, allowing you to create a policy-based MSI file for individual endpoints. This is only recommended for fresh installations on devices that do not currently have a VIPRE agent.

1. Next to the Custom Build, click Create Policy Installer
2. Select your desired policy, then click Select
3. Allow some time for the policy-specific agent installer to be created, then click Download Installer

Your browser will then download the vipre_private_agent_yoursitename_yourpolicyname_versionnumber.msi file. Use your preferred method to get this MSI file to the endpoints you've chosen for installation.

Congrats! You have successfully retrieved and installed a custom agent build.