Auto-responders are helpful when you need your email to automatically reply to emails, like if you're out of the office for example. This is accomplished by creating an Advanced Policy.

Create an Auto-Responder Advanced Policy

In the process below, we'll work with the example of creating an Out of Office auto-response.

Step 1 - Create a Template

1. After you are logged in to VIPRE Email Security Cloud, click Policies, then select Templates
2. Name your template in the text box and click the plus sign
3. Add the Sender's Name (the account sending the auto-response)
4. Add the Sender's Email address
5. Under Recipient, add %sender% to fill in the name and email address of the original sender being auto-replied to
6. Subject can be anything you want (e.g.; Out of Office)
7. Template is the body of the email (e.g.; Thank you for your email. I am currently out of the office.)
8. Click Save

Step 2 - Create an Advanced Policy

1. Under Policies, select Advanced Policies
2. Click the Create Policy  button in the top right
3. Create your Policy Name (e.g.; Out of Office)
4. Next to Applies to, select Incoming Messages from the drop-down menu
5. Next to Enable, click the checkmark
6. Next to Enabled for, select Specified Mailboxes from the drop-down menu
7. A text box will appear underneath it allowing you to specify which mailbox you want this policy enabled for (e.g.; type in the specific email address sending the Out of Office auto-responder message)
8. Click Add
9. Under Rules, select Match all Messages from the drop-down menu
10. Under Actions, select Auto-Reply using Template from the drop-down menu 
11. Select the template you created above from the drop-down menu
12. Under Auto-reply only once, select your desired amount of time; the default is once every 24 hours
13. Click Add
14. Click Create Policy

Your auto-responder has now been created.