Product release information for VIPRE Cloud Agent for macOS version 12.0.48, released on 2026 January 15.

What's New

We are excited to announce a major upgrade for our business and enterprise clients: the VIPRE Cloud Agent for macOS now supports robust Endpoint Detection & Response (EDR) functionality! This is more than just an update; it's a transformation of your macOS endpoint protection, delivering the deep visibility and proactive defense capabilities demanded by today's sophisticated threat landscape.

With this release, your Mac environments gain powerful, enterprise-grade security features. At the core is Behavioral Threat Detection, providing real-time, continuous monitoring to flag and block suspicious activities. Should an incident occur, our comprehensive Threat Quarantine & Response ensures containment, allowing for automatic or manual remediation with actionable steps. Your security teams will now have access to industry-leading Incident Response and Forensic Tools, enabling enhanced investigation, deep activity tracking, and crucial insight into attack vectors to understand and neutralize threats at their source.

To empower you with precise control, we've included Automated Threat Detection Rules, allowing you to deploy pre-configured best practices to match your operational and security needs. All this intelligence is centralized in your dashboard, providing Continuous Monitoring and Reporting for a clear, 360-degree view of system health and all attempted or remediated attacks.

Subscribers to VIPRE Endpoint Security Cloud benefit from the latest security and performance updates too! While the advanced EDR-specific functionality is only active for EDR or MDR subscribers, this update ensures your Mac endpoints are running our most current and optimized core protection.

This enhanced agent reinforces our commitment to Cross-Platform Compatibility, ensuring consistent, reliable protection across both your macOS and Windows devices from a centralized web console. Best of all, this advanced security is delivered via a Lightweight Agent, meticulously optimized for macOS to provide unparalleled protection without compromising system performance.

Updated System Requirements

The new, feature-rich agent requires a more modern base, leading to an update in the minimum supported operating systems and a slightly increased resource requirement. 

Key differences include:

You can view the full system requirements by navigating to the VIPRE Cloud Agent for macOS System Requirements article.

Special Instructions

[For EDR/EDR+MDR Subscribers] Enable EDR on your existing macOS Policy

Now that your macOS endpoints have the new VIPRE Cloud Agent for macOS installed, and are connected to your VIPRE Cloud account, you'll need to enable EDR functionality.

1. Under Devices, select Policies, then click Mac
2. Select your desired local policy from the Policy List
3. Select EDR from the light blue menu
4. Click in the checkbox next to Enable Extended Investigation; you can also select from the list of raw event types you want to be reported by the agent:
   • Create Process
   • Logon Process
   • Logout Process
   • Process Injection
   • Terminate Process
5. Click Save in the top right corner

 

Update Endpoints

• If you have existing endpoints running a previous version of the VIPRE Cloud Agent for macOS, navigate to Update VIPRE Cloud Agent for macOS
• To learn more about how to use EDR, navigate to our product documentation on the VIPRE Success Center

Fresh Install on Endpoints

• For a fresh installation of the VIPRE Cloud Agent for macOS, navigate to Install VIPRE Cloud Agent for macOS
• To learn more about how to use EDR, navigate to our product documentation on the VIPRE Success Center

Known Issues and Workarounds

This section highlights issues identified at the time of release. Some are bugs that we are actively addressing in future updates, while others may be related to third-party software. We've provided workarounds to help you manage these situations effectively wherever possible.

If you need more information on a specific issue, please share the ticket number (if applicable) when contacting our Technical Support team.

Issue: Duplicate Threat Detections in Cloud Reports

• What's Happening: A reporting anomaly is occurring where certain threats detected during a manual scan from the VIPRE Cloud console are being recorded twice in the agent's history and subsequently reported to the cloud. 
• What you might see/experience: VIPRE Cloud reports may show a single threat detected as two distinct entries when reviewing scan details, with one of the entries appearing with a blank or empty threat name following a remote scan execution.
• Workaround: No action is required, as the core security function is working correctly. You can safely disregard any threat entries with an empty name in your VCloud reports, as they are redundant duplicates of the correctly named entry.

Issue: Missing Login/Logout Events for VNC Connections

• What's Happening: The agent's EDR logging is currently not generating expected edr.login and edr.logout events when a user initiates and terminates a remote session via the vncviewer application. 
• What you might see/experience: Specific session start/end events are not being recorded.
• Workaround: While the specific EDR login/logout events are missing, the agent is still recording the vncviewer process creation events. System administrators can use these related process events as a proxy indicator for the start of a remote session.

Issue: Incorrect Tooltip Message for Definition Updates

• What's Happening: A minor display bug exists in the Agent console during the "Validating License" stage. If a user clicks the information icon (i) next to the "Auto-update threat definitions" option, the resulting tooltip displays an unexpectedly large and incorrect time duration (e.g., “Definitions outdated, last updated 487xxx hours ago.”)..
• What you might see/experience: You will see an alarming and technically inaccurate number of hours in the tooltip, suggesting the threat definitions are significantly outdated; however, this does not reflect the agent's actual definition status or the last successful update time.
• Workaround: Ignore the stated number of hours in this specific tooltip. The agent is likely updating correctly. After a few minutes, when the agent finishes the first definitions update, these errors will disappear.

Issue: Catch-up Quick Scan Not Triggering After System Resumes

• What's Happening: The scheduled scan catch-up mechanism is currently failing to initiate the required "catch-up scan" when the system returns to an active state, regardless of whether the scheduled time was missed due to the computer being shut down or in sleep mode.
• What you might see/experience: You may observe that a scheduled scan was skipped with no corresponding catch-up scan running shortly after the PC is powered on or wakes from sleep.
• Workaround: The agent may not run a scan until the next regularly scheduled scan time, which should run as normal. If you know a scheduled scan was missed while the system was unavailable, you can manually initiate a scan from the VIPRE Cloud console or directly on the macOS agent.